Lucent Technologies Spirit 2448 Communications System Administration Manual

							Telephone Customization
COPY TO is a useful procedure if you plan identical customizing for more than one set. If you
want to copy the telephone customization you have completed for one telephone to another
telephone, use the COPY TO TELEPHONE feature (see page 22). If you want to copy the telephone
customization to all the other telephones in a group, use the COPY TO GROUP feature
(see page 22). If you want to copy the telephone customization to all the other telephones in the
system, use the COPY TO ALL feature (see page 22).
EXAMPLE: You have a system with 20 telephones. The customization for all sets except sets
10 and 15 is the same. The customization for set 10 is different from the customization
for set 15.
PROCEDURE: Customize a set other than 10 or 15. Copy that customization to all sets.
Customize set 10. Customize set 15.
EXAMPLE: You have a system with 24 telephones. The sets are in three groups – Group 61,
Group 62, and Group 63. (See page 22 or page 3 for group assignments.) For customization
of the telephones in Group 61, only telephones 14 and 15 are identical. The customization
for all telephones in Group 62 matches the settings for telephone set 12 in Group 61. The
customization for all telephones in Group 63 matches the settings for telephones 14 and 15
in Group 61.
PROCEDURE: Customize set 12. Copy customization of set 12 to Group 62 using the COPY
TO GROUP feature. Customize set 13. Customize set 14. Copy the customization of set 14
to set 15 using the COPY TO TELEPHONE feature. Copy the customization of set 14 to
Group 63 using the COPY TO GROUP feature. Customize the rest of the telephones in
Group 61 (Telephones 10, 11, 13, 16, 17).
EXAMPLE: You have a system with 24 telephones. The customization for all the sets is the
same except for AUTOMATIC LINE SELECTION.
EXAMPLE: Customize set 10. Copy the customization to all sets in the system using the
COPY TO ALL feature. Customize AUTOMATIC LINE SELECTION for each set.
You can see that use of the COPY TO (COPY TO TELEPHONE, COPY TO GROUP,
and COPY TO ALL) feature may save you from having to customize every telephone
individually.
n To customize a telephone (STATION),
Press STATION and dial the intercom extension number of the telephone to be customized.
If the telephone is being used, you will hear a busy signal and you must wait until the
telephone is not busy before you can customize it. You can press STATION and dial another
intercom extension to customize another telephone, or you may choose to leave telephone
customization.
Administration Manual   19 
						

							Telephone Customization
n LINE BUTTON ASSIGNMENTS
Press FEATURE. Dial 1.
The line indicator lights will show which lines have or have not been assigned to buttons on
that telephone. (Line assignments are labeled on the system administration overlay and shown
in the table on page 15.) To remove a line from a button, press the line button and dial 1.
To assign a line to a button, press the line button and dial 2. You may change multiple lines
by pressing more than one line button before dialing 1 or 2. If you enter a digit without
first pressing a line button you will hear the error tone.
Lines are assigned to buttons in ascending order from left to right, bottom to top. For example,
if lines 1, 4, 5, 8, 10, and 12 are assigned to a telephone, the bottom row of buttons on that
set will be assigned lines 1, 4, and 5. The second row of buttons will be assigned lines 8, 10, and
12, in that order, left to right.
REMEMBER, the more lines you assign to buttons, the fewer SpeedCall and Intercom Extension
buttons the telephone can have.
The installed setting is for the first 12 lines to appear on buttons. If you have fewer than 12 lines,
it is important to “remove” the “lines” you don’t have. To determine the number of lines to
remove, subtract the number of lines you have from 12. 
If more than 6 lines are assigned to
an intercom extension number, only the first 6 lines will appear on buttons if a 6-button set is
installed at that position.
As the administrator of the system, you assign what lines will appear on a telephone. The
system automatically assigns the line to a button. It is important that each button that serves
as a line button is labeled 
AT EACH TELEPHONE and that the label includes BOTH the
number of the line for the system (01 through 24) and the incoming line telephone number.
DIALINDICATOR LIGHTSETTING
1OFF
Remove Line (Line Not Assigned to a Button)
2ONAssign Line (Line Assigned to a Button)
n LINE USE PERMISSION
Press FEATURE. Dial 2.
Each line indicator light will show the telephones current permission for that line. (Line
assignments are labeled on the system administration overlay and shown in the table on page 15.)
To change the option for individual line(s) on that telephone, press the line button(s) and
dial a valid digit from the table below. You may press more than one line button to make the
change on more than one line. If you enter a digit without first pressing a line button you will
hear the error tone.
DIALINDICATOR LIGHTSETTING
1
OFFNo Permission
2ONFull Permission (installed)
3Even FlashAnswer Only
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							Telephone Customization
n AUTOMATIC LINE SELECTION
Press FEATURE. Dial 3.
Each line indicator light will show the current status for that line. (Line assignments are
labeled on the system administration overlay and shown in the table on page 15.) To change the
option for individual line(s) on that telephone, press the line button(s) and dial a valid digit
from the table below. You may press more than one line button to make the change on more than
one line. If you enter a digit without first pressing a line button you will hear the error tone.
DIAL
INDICATOR LIGHTSETTING
1
OFF
Not Eligible
2ONEligible (installed)
Lines customized without Full Permission from the telephone being customized will show as
Not Eligible for AUTOMATIC LINE SELECTION. Selecting such a line will be ignored.
Lines that are not assigned to buttons are never eligible for AUTOMATIC LINE SELECTION,
even if they are customized as such.
n LINE RINGING OPTIONS
Press FEATURE. Dial 4.
Each line indicator light will show the current ringing option for that line. (Line assignments
are labeled on the system administration overlay and shown in the table on page 15.) To change
the option for individual line(s) on that telephone, press the line button(s) and dial a digit
from the table below. You may press more than one line button to make the change on more than
one line. If you enter a digit without first pressing a line button you will hear the error tone.
DIALINDICATOR LIGHTSETTING
1
OFFNo Ring
2ONNormal Ring (installed)
3Even FlashAbbreviated Ring
4“Wink” (Short ON, Long OFF)Delayed Ring
Lines that have been customized as No Permission will show No Ring. Selecting such lines
will be ignored.
n NIGHT RINGING
Press FEATURE. Dial 5.
The indicator light for line 1 will show the current NIGHT RINGING option for this telephone.
To change the option, dial one of the digits from the following table:
DIALINDICATOR LIGHT
SETTING
1
OFFNormal Ring (Disregards customized LINE RINGING
OPTIONS when Night Service is on.)
2ONCustomized Ring (installed) (The telephone will ring
according to customized LINE RINGING OPTIONS
whether Night Service is on or off.)
Administration Manual   21 
						

							Telephone Customization
n OUTSIDE SERVICE
Press FEATURE. Dial 6
The indicator light for line 1 will show the current overall OUTSIDE SERVICE for the telephone.
To change the overall OUTSIDE SERVICE, dial one of the digits from the following table.
DIAL
INDICATOR LIGHTSETTING
1
OFFOutward Restricted
2
ONUnrestricted (installed)
3Even FlashToll Restricted
n COPY TO
You can use the three COPY TO features to save time if the customization of two or more
telephones is similar or identical. The telephone(s) being copied to must not be busy. If you hear
a busy tone, cancel the copy request by pressing the COPY TO button again.
Copy To Telephone
To copy the choices for the telephone being customized to another telephone, press COPY TO.
The COPY TO indicator light will go on, and all the line indicator lights will go off. While the
COPY TO indicator light is on, dial the intercom extension number of the telephone to
which you want to copy. The telephone being copied to must not be busy. All of the telephone
customization settings for the set being customized will be copied to the specified telephone
set and you will hear a confirmation tone. The COPY TO light indicator will go off. To do
another copy, repeat the process.
To cancel a copy, press the COPY TO button again without dialing the intercom extension number.
Copy To Group
The groups within your SPIRIT Communications System are numbered from 61 to 66.
INTERCOM EXTENSION NUMBER
GROUP NUMBER
10-17
61
18-2562
26-33
63
34-4164
42-4965
50-57
66
You can copy the customization for the telephone being customized to all the telephones in a
group by pressing the COPY TO button and then dialing the two-digit group number (61-66).
All telephones in the group (except set 10) must be idle.
Copy To All
To copy the set-up for the telephone being customized, to all other telephones in the system,
press COPY TO, then press 
Q . All the telephones in the system (except set 10) must be idle.
The 
Copy To All procedure may require up to five seconds to complete. You will hear a
confirmation tone when 
Copy To All is completed.
22   Administration Manual 
						

							System SpeedCall - 3
The SpeedCall feature is an important time saver for users. There are two kinds of SpeedCall
numbers: Personal and System. Personal SpeedCall numbers are entered by the users of the
sets. Each user may store 12 Personal 
SpeedCall numbers. System SpeedCall numbers are stored
in the system memory and are for the use of everyone in the system. The system can store
70 System SpeedCall numbers; of these 70, 50 are unrestricted and 20 are restricted (see below).
SpeedCall numbers are dialed by using a two-digit code.
Restricted and Unrestricted SpeedCall Numbers
Unrestricted SpeedCall numbers (including toll numbers) may be called by using a two-digit
code from any telephone in the system that has full permission to an outside line, including
telephones restricted from making outside calls or toll calls. For this reason, emergency numbers
such as FIRE, POLICE, and AMBULANCE, should be entered as unrestricted numbers.
Unrestricted numbers are stored with codes 30-79. The OUTSIDE SERVICE restrictions you
may have assigned to each telephone apply to numbers stored with codes 80-99, which are
restricted 
SpeedCall numbers. The number 911 can be dialed from any telephone that has at
least one line with full line use permission, and need not be entered as a 
SpeedCall number.
In summary,
Unrestricted SpeedCall numbers:
l may be called from any telephone regardless of OUTSIDE SERVICE customization.
Restricted 
SpeedCall numbers:
l may be called from telephones with Unrestricted OUTSIDE SERVICE.
l may be called from telephones with Toll Restricted OUTSIDE SERVICE, if the numbers are local.
l may not be called from telephones with Outward Restricted OUTSIDE SERVICE.
SpeedCall Directory
Be sure you keep an accurate directory of the numbers you have stored in the System
SpeedCall memory. Since numbers may be erased and added often, it’s a good idea to make
several spare, blank copies of the sample directory. Photocopy the System 
SpeedCall Directory
on page 35.
Administration Manual   23 
						

							Storing System SpeedCall Numbers
If you dialed 3 in STEP 5 on page 13, you began customization of the System SpeedCall
memory.
A. DIAL THE TELEPHONE NUMBER
Dial the number to be entered in the System SpeedCall directory. A total of 16 digits, including
pauses and one flash, may be stored as one number.
NOTE: Press the HOLD/PAUSE button to enter a 1½ second pause in the number (i.e., to wait for
a dial tone or access tone). If your system is part of a PBX/Centrex system you may store the outside
access code as part of the number. If the line is customized as a PBX/Centrex line and the access
code is entered in system customization, the system will automatically insert a pause after the
code when you use your SpeedCall numbers.
If you make a mistake entering the number, begin again by pressing ENTER ADMIN and
dialing 3.
B. PRESS MEMORY
C. ENTER TWO-DIGIT CODE
Enter the two-digit code you want to assign to the number you have stored. Remember, codes
30 through 79 are for unrestricted numbers that can be dialed by anyone in your system,
regardless of OUTSIDE SERVICE restrictions that may be customized on a telephone. Codes 80
through 99 are restricted according to the OUTSIDE SERVICE you customize for each telephone
(see OUTSIDE SERVICE, page 7).
If you use a code that is already in use for another number, the new number will be stored
over the old number and the old number will be lost. If you enter an invalid code (a code
other than 30-99) you will hear the error tone (see page 12 for instructions on how to
recognize the error tone). This means you will have to start over again at 
A, entering the
telephone number. When you have successfully stored a number in the System 
SpeedCall
memory you will hear a confirmation tone (three short beeps).
When you hear the confirmation tone you may continue to store numbers in the System
SpeedCall memory by going back to A and entering a new number. If you want to continue with
another kind of customization, press ENTER ADMIN. If you are finished storing numbers
and want to exit customization, hang up the receiver (or press SPEAKER if you were using the
speakerphone).
Erasing a Number from the System SpeedCall Memory
You may enter a new number over an old number instead of erasing the old number. If you
want to erase a number, follow the storing procedure described above, except do not enter a
new number. After you press the MEMORY button, enter the code of the number you want
to erase. A confirmation tone indicates your success. You may continue erasing, or you may
enter a new number by going back to 
A. If you want to continue with another kind of
customization, press ENTER ADMIN. If you want to exit the procedure, hang up the receiver
(or press SPEAKER if you were using the speakerphone).
24   Administration Manual 
						

							SMDR Call Report - 4
The Call Report feature provides the information needed to track telephone usage. Using the
output, you can observe line and telephone usage that will help your company make the best
use of the system. Do you need more or fewer incoming lines? Should the telephones in a
particular area be customized as Toll Restricted? These and other questions may be answered
after viewing an accurate history of the incoming and outgoing calls on your system.
No action is necessary to start or stop the Call Report feature. If a printer, personal computer
with appropriate software, or specialized hardware is installed with your system and is plugged
into the SMDR jack on the controller, information will be sent to it as calls are completed.
As long as the device is on, a Call Report (see page 28) will be printed.
Call Reports may contain confidential information and should be kept private.
Account Codes
Some companies find it useful to assign account codes to telephone calls. For instance, an
attorney’s office may want to be able to bill the time spent on a call to a specific client.
Account codes for Call Report purposes may be up to 16 digits long. The user must program
a multi-purpose button as an account code entry button (see User Manual). If the user presses
the programmed button, enters the account code, and then presses the programmed button
again, the account code will be included as part of the Call Record.
Customizing SMDR Call Report
You must enter the day of the week and the time of day when the optional equipment is
installed and after long periods without power so that the information on the report is accurate.
The reported call duration means the length of call you want to be reported—the system will
not report calls that are ended before the customized time. INCOMING calls will be reported
unless you customize the incoming Call Report feature described on the next page.
Call Report features are customized by entering a digit. If the digit you enter is valid, you will
hear a confirmation tone. If the digit you enter is not valid you will hear the error tone and the
system will remain ready to customize that feature until a valid digit is entered or you exit
the feature.
To customize the Call Report feature in your system, follow the first four customization steps
on page 13. At STEP 5, dial 4.
Administration Manual   25 
						

							SMDR Call Report
n DAY OF WEEK
Press FEATURE. Dial 1.
Line indicator lights will be OFF. Enter a digit from 1-7 (1 is 
Sunday, 2 is Monday, etc.).
You will hear a confirmation tone if you enter a valid digit and an error tone if the digit you
entered is not valid. The information will be used as part of the call record. If the day of the
week is not entered, ? will appear on the call record.
A System Reset (see page 14) will not affect the day of week setting.
n TIME OF DAY
Press FEATURE. Dial 2.
Line indicator lights will be OFF. Enter a four-digit time in 24-hour format (for example, if the
time is 2:15 in the afternoon, enter 1415). Valid times are 0000 to 2359. You will hear a
confirmation tone if you enter a valid time and an error tone if you enter an invalid time.
The time is set at 9999 when shipped from the factory and will not change until a time is
entered. If you reset the system (see page 14), the TIME OF DAY setting will not be affected.
n REPORTED CALL DURATION
Press FEATURE. Dial 3.
Line indicator lights will be OFF. Enter a digit from 1 to 9 to indicate the minimum length of
call to be reported. If a 1 is entered, the system will report any call longer than 
10 seconds.
If a 2 is entered, the system will wait for 20 seconds before reporting the call, and so on.
Maximum entry is 9, for ninety seconds. You will hear a confirmation tone after entering a valid
digit, and an error tone after an invalid entry. 
Installed setting is 30 seconds.
n INCOMING CALL REPORT
Press FEATURE. Dial 4.
Line 1 indicator light shows the current setting for incoming call reporting on a system-wide
basis. Outgoing calls are always reported. Enter a 1 to prevent incoming calls from being
reported. Enter a 2 to report incoming calls.
DIALINDICATOR LIGHTSETTING
1
OFFIncoming Calls Not Reported Disabled
2
ONIncoming Calls Reported Enabled (installed)
After customizing a feature, you may do any of the following:
l press the FEATURE button to customize another feature
l press the ENTER ADMIN button to go back to STEP 5 on page 13
l hang up the receiver or press SPEAKER to exit customization
26   Administration Manual 
						

							Printing Customization Information - 5
If your system has optional equipment for Call Report information, you can print the results of
your system and telephone customization, your System 
SpeedCall directory, and the call
reporting customization information.
NOTE: You can also send this same information about your system to a personal computer.
To begin, follow steps 1-4 on page 13. At STEP 5, dial 5.
n PRINT SYSTEM CUSTOMIZATION
Press FEATURE. Dial 1.
The printer will print the customization information for system features.
n PRINT TELEPHONE CUSTOMIZATION
Press FEATURE. Dial 2.
The printer will print the telephone customization information. The print-out will show
information for a system capacity of 48 telephones, whether you have that many in your system
or not.
n PRINT SYSTEM SpeedCall DIRECTORY
Press FEATURE. Dial 3.
The printer will print a System 
SpeedCall directory.
n PRINT CALL REPORT INFORMATION
Press FEATURE. Dial 4.
The printer will print the Call Report customization information.
n CANCEL PRINTER
Press FEATURE. Dial #.
Use this procedure to cancel the current activity and resume sending call records.
After you request a printing activity, you may exit customization and the printing will
continue. You should not, however, continue with other customization procedures while
customization information is still being printed.
NOTE: During the printing of customization information, the printing of call records by the Call
Report feature is interrupted. The system will store the information for 24 calls, but information
on more calls than that will be lost. Since the printing of the telephone customization information
can take as long as five minutes, you may want to schedule printing activities during times
when your system is not very busy.
Some sample print-outs of Call Records and customization information are shown on the
next pages.
After completing a printing operation, you may do any of the following:
l press the FEATURE button to go to another print feature
l press the ENTER ADMIN button to go back to STEP 5 on page 13
l hang up the receiver or press SPEAKER to exit customization
Administration Manual   27 
						

							Sample SMDR Call Report
DAY
C FRI
C FRI
C FRI
C FRI
†C FRI
C FRI
C FRI
C FRI
C FRIAPPROX.CALLED
TIMENUMBERDURATIONLINE
11:03
6847
11:02
5559876
11:04
9P5557654
11:04
IN*
11:30
11:335551234
11:31
IN
11:34IN
11:315559876#12378945?00:00:37
08
00:02:2804
00:26:01
24
00:26:03
0800:01:1305
00:00:5724
00:03:2608
00:00:4320
00:02:5512STN.
21
10
40
13
22
23
40
ACCOUNT CODE
#32165*753#
† This is an example of a record of a call placed with a device plugged into an LA jack.
No called number is available for this type of call.
KEY:
C-Call Record
IN-Incoming Call
Q- Digits dialed on an incoming call
? - more than 16 digits entered
P-Pause
28   Administration Manual