Lucent Technologies Spirit 2448 Communications System Administration Manual

							System Planner
TELEPHONE CUSTOMIZATION
TELEPHONE(S)LOCATION(S)GROUP(S)
Make a copy of this page for every different Telephone Customization. Complete one page for each
telephone or group of telephones that will be customized identically.
LINE BUTTONASSIGNMENTSLINE USEPERMISSIONAUTOMATIC LINE
SELECTIONLINE RINGINGOPTIONS
Check below the lines
assigned to buttons on
telephone(s). Installed
setting is lines 01-12Assigned and lines
13-24 Not Assigned
1
2
3No PermissionFull Permission †Answer Only
1
2Not Eligible
Eligible †1
2
3
4No Ringing
Normal Ringing †
Abbreviated Ringing
Delayed Ringing
Line 01
Line 02
Line 03
Line 04
Line 05
Line 06
Line 07
Line 08
Line 09
Line 10
Line 11
Line 12
Line 13
Line 14
Line 15
Line 16
Line 17
Line 18
Line 19
Line 20
Line 21
Line 22
Line 23
Line 24
† Installed Setting
The system assigns the lines
to buttons in numerical order,
starting with the lowest numbered
line on the lower left button and
proceeding left to right.
Using the Line Button Assignments
above, write on the button chart
at the right the lines you have
assigned to the telephone(s).
LineButton 22LineButton 23LineButton 24
LineButton 19LineButton 20LineButton 21
Line
Button 16LineButton 17LineButton 18
LineButton 13LineButton 14LineButton 1524-
button
setLineButton 10LineButton 11LineButton 12
LineButton 7Line
Button 8Line
Button 9
6-
button
set
NIGHT RINGING
1 Normal Ring2 Customized Ring †________
OUTSIDE SERVICE
1 Outward Restricted____2 Unrestricted †3 Toll Restricted
Line
Button 4Line
Button 5Line
Button 6
Line
Button 1Line
Button 2LineButton 3
Administration Manual   9 
						

							Customization ChartAt Telephone Set 10Press INTERCOM
Guide for use on page 11.Press SPEAKERDial * 9 2 4 4 8Install Administration Overlay
SYSTEM CUSTOMIZATIONTELEPHONE CUSTOMIZATIONSYSTEM RESETDial 1Dial 2(to return to installed settings)Dial 0
AUTOMATIC PRIVACYPress STATIONDial intercom extension numberPress FEATUREDial 1Dial 09009(all telephones must be idle)LINE BUTTON ASSIGNMENTSDial—1 Privacy Off
2 Privacy On †
Press FEATUREDial 1Press line button(s)TOLL CALL CHECKDial—1 Remove Line2 Assign LinePress FEATUREDial 2
Required †
Dial—1
211Not RequiredLINE USE PERMISSIONSample
Administration OverlayPress FEATUREDial 2
HELD CALL REMINDERPress line button(s)Press FEATUREDial 3Dial—1 No Permission
2 Full Permission †
3 Answer Only
22  2324No reminder1 minute †192021Dial—
0
1
2
3
4
2 minutes3 minutes
AUTOMATIC LINE SELECTION
4 minutes
16 1718Press FEATUREDial 3Press line button(s)
LINE TYPE13 1415Press FEATUREDial—1 Not Eligible2 Eligible †
Dial 4
10 11 12Press line button(s)1Unavailable789Dial—2Outside †LINE RINGING OPTIONS3PBX/CentrexPress FEATUREDial 4
Press line button(s)456
PBX/CENTREX LINE
ACCESS CODES1231 No Ring
2 Normal Ring †
3 Abbreviated Ring
4 Delayed Ring
Press FEATUREDial—
Dial 5ENTER
ADMINCOPY
TO DROPTo enter a code:Dial codePress ADDNIGHT RINGINGTo drop a code:Dial codePress DROPPress FEATUREDial 5FEATURESTATIONADDTo erase all codes:Dial—1 Normal Ring2 Customized Ring †
Press DROPDial QPress DROP(Installed code is 9)OUTSIDE SERVICE
Press 
FEATUREDial 6EXTERNAL ALERT
Press FEATURE
Dial—1 Outward Restricted
2 Unrestricted †
3 Toll Restricted Dial 6
Press line button(s)
Administration OverlayDial—
1
2
3
4No alert
Night Only †
Day Only
Always On
COPY TO TELEPHONE
Press COPY TODial intercom extension number
of telephone to be copied to
DIAL TYPECOPY TO GROUP
Press FEATUREPress COPY TODial group numberDial 7Press line button(s)COPY TO ALLDial—1
2Touch ToneDial Pulse †Press COPY TODial Q
10   Administration Manual 
						

							SYSTEM SpeedCallDial 3CALL REPORT
Dial 4PRINT CUSTOMIZATION
INFORMATIONDial 5
ENTER A NUMBER:l
l
lDial telephone number
Press MEMORY
Enter two-digit codeDAY OF WEEK
Repeat these three steps for each
telephone number to be stored.Press FEATUREDial 1
Enter digit 1-7(1 is Sunday)PRINT SYSTEM
CUSTOMIZATION
Press FEATUREDial 1
CHANGE A NUMBER:l
l
l
lDial telephone number
Press MEMORY
Enter two-digit code of number
to be changed
Listen for confirmation toneTIME OF DAYPRINT TELEPHONECUSTOMIZATION
Press FEATUREDial 2
Enter 4-digit time
Press FEATUREDial 2
Repeat these four steps for each
telephone number to be changed.
REPORTED CALL DURATION
PRINT SYSTEMSpeedCall DIRECTORY
Press FEATUREDial 3ERASE A NUMBER:Press 
FEATUREDial 3
Enter digit 1-9 (1 is 10 seconds)
Installed Setting: 3 (30 sec.)l
l
lPress MEMORY
Enter two-digit code of number
you want erased
Listen for confirmation tone
PRINT CALL REPORT
INFORMATION
Repeat these three steps for each
telephone number to be erased.INCOMING CALL REPORTPress FEATURE
Dial 4Press 
FEATUREDial 4
Dial—1
2DisabledEnabled †
CANCEL PRINTING
Press 
FEATUREDial #
Guide to Customization Chart
A more detailed set of instructions starts on page 13.
l To get to a different column of features, at l , press ENTER ADMIN.
l To customize another feature in the same column, press FEATURE.
l To customize another telephone, press STATION.
l To copy the settings on that telephone to another telephone(s) press COPY TO.
l To leave customization hang up and replace overlay in pocket.
l Light patterns indicate current setting:
OFF is 1
ON is 2
Even Flash is 3
Wink (short on, long off) is 4
† Installed setting
Administration Manual   11 
						

							How to Customize
Getting Started
When you have finished your plans you are ready to customize the system. 
You must do all
customizing from telephone set 10, which must be a 24-button set. You cannot use an attendant
adjunct for customization. For telephone customization, including the COPY functions, the
telephone(s) being customized must not be in use. If you want to reset the system, all
telephones in the system (except set 10) must not be in use, so you will want to choose a time
when people are not using their telephones.
If you want, you can plan for future needs while you customize. If your system is not at
capacity (for instance, you have 18 lines and 30 telephones in your 
SPIRIT system now,
but plan to expand to 24 lines and 40 telephones in the future) you may customize the unequipped
lines and extensions now. For proper operation of AUTOMATIC LINE SELECTION, you
should customize LINE TYPE as Unavailable for the unequipped lines.
Confirmation and Error Tones
Throughout this manual you are told that you will receive a confirmation tone after correct
dialing and an 
error tone when you have made a mistake. It is important to become familiar
with the confirmation and error tones before you start customizing the system. The following
exercise provides examples of these tones.
l Press INTERCOM. l Lift handset (or press SPEAKER).
To hear a confirmation tone,
l Dial # 2
To hear an error tone,
l Dial Q 0. l Press MEMORY. l Dial 28.
12   Administration Manual 
						

							Instructions for Customizing
Following are step-by-step instructions for customizing.
n STEP 1 PRESS ONE OF THE INTERCOM BUTTONS ON TELEPHONE SET 10
An INTERCOM button press times out after five seconds. If more than five seconds elapse
before you proceed to STEP 2, press the INTERCOM button again.
n STEP 2 PRESS SPEAKER (or lift the receiver)
You will hear a dial tone.
n STEP 3 DIAL Q 9 2 4 4 8
You will hear a confirmation tone. If you do not hear the confirmation tone, hang up and
start over.
n STEP 4 PLACE ADMINISTRATION OVERLAY
(This step is not necessary if you are going to reset features back to the installed setting or
enter SpeedCall numbers and do no other customization.)
Place the administration overlay on telephone set 10. The overlay is provided in the pocket on
the back cover of this manual. The ENTER ADMIN light will be on to show that the system is
ready for administration. No calls may come in to or go out from telephone set 10 during
customization.
n STEP 5 CHOOSE KIND OF CUSTOMIZATION
The chart on pages 10 and 11 shows six customizing choices at the top. The chart also shows
what customizable features are reached through each choice. Using the chart as a guide, make
the appropriate choice.
l Dial 0 to reset the system. (All telephones except set 10 must be idle. If a telephone other
than set 10 is in use you will hear a busy tone and the system will not reset.)
l Dial 1 to do System Customization.
l Dial 2 to do Telephone Customization.
l Dial 3 to store or erase numbers in the System SpeedCall memory.
l Dial 4 to customize the SMDR Call Report feature.
l Dial 5 to print customization information.
n STEP 6 COMPLETE CUSTOMIZATION CHOSEN IN STEP 5
Following the instructions on pages 14-27, complete the customization chosen in STEP 5.
n STEP 7 BEGIN ANOTHER KIND OF CUSTOMIZATION
To continue with another kind of customization, press the ENTER ADMIN button and repeat
steps 5 and 6. For example, if you complete the desired customization under System Customi-
zation and want to continue with Telephone Customization, press the ENTER ADMIN button
and repeat steps 5 and 6.
n STEP 8 EXIT CUSTOMIZATION
When you are finished or want to stop customizing, replace the receiver (or press SPEAKER).
Replace the Administration Overlay in the pocket on the back cover of this manual.
Administration Manual   13 
						

							System Reset to Factory-Set Values-0
CAUTION: Use of reset eliminates all customization.
If you dialed 0 in STEP 5 on page 13, and if all telephones except the one you are using are idle,
you can reset the system to the installed settings shown on the chart on pages 10-11. If all telephones
are not idle, you will hear the busy signal.
Enter the System Reset code 09009. If you make a mistake you will hear the error tone, and
you must exit and re-enter reset to try again (press ENTER ADMIN and dial 0). If you enter
the reset code successfully you will hear the confirmation tone and and all features except
System 
SpeedCall numbers and call report day and time will be returned to installed settings.
Lines 1 through 12 again will be assigned to buttons 1 through 12 on all telephones. If any
telephones were customized so that some of those buttons were multi-purpose, and those
buttons were programmed by the users, one-touch access to Personal 
SpeedCall numbers and all
other user programming for those buttons will be lost. User programming of buttons 13 through
24 will be unaffected.
The reset procedure requires up to five seconds. You will hear the confirmation tone after the
procedure is completed.
To exit you may replace the receiver or press SPEAKER, or, if you want to continue customizing
features, press the ENTER ADMIN button to reenter administration at STEP 5 on page 13.
14   Administration Manual 
						

							System Customization - 1
If you dialed 1 in STEP 5 on page 13 you began System Customization. The features on the
following pages may be programmed in any order, and you may exit customization at any time,
leaving unchanged features at previously-set values. You may also use System Customization
to check the setting of a feature. You do not have to make changes.
Features are customized by entering a digit, as shown on the following pages. If the digit you
enter is valid, you will hear a confirmation tone and the indicator light(s) will reflect the new
setting. If the digit you enter is not valid, you will hear the error tone and the system will
remain ready to customize that feature until a valid digit is entered or you exit the feature.
No change will be made in a feature until you hear a confirmation tone.
After customizing a feature, you may do any of the following:
l press the FEATURE button to customize another feature
l press the ENTER ADMIN button to go back to STEP 5
l hang up the receiver or press SPEAKER to exit customization
During customization, all the buttons on your 24-button set
at station 10 represent lines. Numbering starts at the lower
left with line 1 (see illustration). When you are customizing
a feature that is not changed on a line-by-line basis, the
Line 1 indicator light will show the current status of the
Line 22
Line 19
Line 16
Line 13
Line 10
Line 07
Line 04
Line 01Line 23
Line 20
Line 17
Line 14
Line 11
Line 08
Line 05
Line 02Line 24
Line 21
Line 18
Line 15
Line 12
Line 09
Line 06
Line 03
feature. When you are customizing a feature that is changedButton Assignments
on a line-by-line basis (line selectable), the status of each lineDuring Customization
(Telephone Set 10)
will be shown on the indicator light for that line.
When you are customizing features that require a setting for each incoming line in the system,
you do not have to press the FEATURE button for each line. Press all the line buttons for
which you want the same setting.
EXAMPLE: Your system has the capacity for 24 incoming lines. Lines 01 through 10 are
PBX/Centrex Lines. Lines 11 through 20 are Outside Lines. Lines 21 through 24 are not used
(Unavailable).
PROCEDURE: Press FEATURE, then dial 4. Press line buttons 01 through 10. Dial 3.
Press line buttons 21 through 24. Dial 1
(You do not have to customize lines 11 through 20 because the installed setting is 
Outside
Line.)
The indicator light of a selected line button will flash rapidly to let you know which line you
are currently customizing. If you have selected a line and then change your mind and do not want
to customize that line, simply press the line button again.
Administration Manual   15 
						

							System Customization
n AUTOMATIC PRIVACY
Press FEATURE. Dial 1.
The indicator light for Line 1 will show the current system-wide privacy status. If the light is
ON, AUTOMATIC PRIVACY is 
On. If the light is OFF, AUTOMATIC PRIVACY is Off.
To change the privacy status, enter one of the following:
DIAL
INDICATOR LIGHTSETTING
1
OFF
Privacy Off
2
ONPrivacy On (installed)
n TOLL CALL CHECK
Press FEATURE. Dial 2.
All the line indicator lights will go OFF. If you are required to dial 1 before placing toll calls,
enter 1; otherwise, enter 2. Possible choices are 1, 
1 Required (installed) and 2, 1 Not Required.
n HELD CALL REMINDER
Press FEATURE. Dial 3.
All of the line indicator lights will go OFF. Enter the number of minutes for the HELD CALL
REMINDER. If you enter 0 the feature is turned off and no HELD CALL REMINDER will be
provided. You may also enter 1, 2, 3, or 4, so that the HELD CALL REMINDER will be provided
after One, Two, Three, and Four Minutes. The installed setting is One Minute.
n LINE TYPE
Press FEATURE. Dial 4.
Each line indicator light will show the current status for that line. (Line assignments are
labeled on the Administration Overlay and shown in the table on page 15). If a light is ON the
line is set as an Outside Line. If a light is OFF the line is set as an Unavailable Line, that is not
part of your system. You should set as Unavailable, lines that are not part of your system. If the
light is flashing an even flash, the line is set as a 
PBX/Centrex Line. To change any individual
line(s), press the line button(s) and dial 1, 2 or 3 (see table, below). You may press more than one
line button to make the change on more than one line. If you dial the number without pressing
a line button first you will hear the error tone. (The system may require up to five seconds to
complete the procedure. You will hear the confirmation tone after the procedure is completed.)
DIALINDICATOR LIGHTSETTING
1OFF
Unavailable line
2
ONOutside Line (installed)
3Even FlashPBX/Centrex Line
16   Administration Manual 
						

							System Customization
n PBX/CENTREX LINE ACCESS CODE
Press FEATURE. Dial 5.
All of the line indicator lights will go off.
To ENTER a system-wide PBX/Centrex dial code.
Dial the desired dial code. Press ADD button. You will hear the confirmation tone when the
code is added. If there are already four other codes programmed you will hear the error tone.
The digit 
9 is preset as the PBX/Centrex code, so there is room for three other codes. You may,
of course, erase the 
9 code if you want.
To ERASE a system-wide PBX/Centrex dial code.
Dial the code you want to erase. Press DROP. You will hear the confirmation tone when the
code is erased. If the code is not there to be erased, you will hear the error tone.
To ERASE all codes.
Press DROP. Dial Q . Press DROP. You will hear the confirmation tone if you successfully
followed the DROP procedure.
You may continue to enter or erase codes or you may exit the feature.
n EXTERNAL ALERT
Press FEATURE. Dial 6.
Each line indicator light will show the current EXTERNAL ALERT status for that line. (Line
assignments are labeled on the system administration overlay and shown in the table on page 15.)
To make changes, press the line button(s) for the line(s) on which you want to make a
particular change and dial one of the digits from the table below. You may press more than
one line button to make the change on more than one line. If you enter a digit without first
pressing a line button you will hear the error tone.
DIALINDICATOR LIGHTSETTING
1OFF
No Alert
2
ONNight Only (installed)
3Even FlashDay Only
4“Wink” (Short ON, Long OFF)Always On
n DIAL TYPE
Press FEATURE. Dial 7.
Each line indicator light will show the current DIAL TYPE for that line. (Line assignments are
labeled on the system administration overlay and shown in the table on page 15.) If the
light is OFF, that line is set for Touch Tone dialing. If the light is ON, the line is set for
Dial Pulse dialing. To change the DIAL TYPE for a line or lines, press the line button(s) and
dial the appropriate digit from the table below. You may press more than one line button to
make the change on more than one line. If you enter a digit without first pressing a line button
you will hear the error tone.
DIALINDICATOR LIGHTSETTING
1OFF
Touch Tone
2
ONDial Pulse (installed)
Administration Manual 17 
						

							Telephone Customization - 2
If you dialed 2 in STEP 5 on page 13, you began Telephone Customization. The features on the
following pages may be programmed in any order, and you may exit customization at any time,
leaving unchanged features at previously-set values. You may also use Telephone Customization
to check the setting of a feature. You do not have to make changes.
Features are customized by entering a digit, as shown on the following pages, If the digit you
enter is valid, you will hear a confirmation tone, and the indicator light(s) will reflect the new
setting. If the digit you enter is not valid, you will hear the error tone and the system will
remain ready to customize that feature until a valid digit is entered or you exit the feature.
No change will be made until you hear the confirmation tone.
All telephone features are customized on a set-by-set basis, so you must enter the telephone
number before customizing. The changes you make on set 12, for example, will not be made on
set 14, or any other, unless you specifically copy a customizing set-up from one telephone to
another. Making changes via Telephone Customization is not always necessary for all telephones.
You may, for example, want to leave all the telephones except one at the installed setting for
a feature.
EXAMPLE: All of the telephones except set 16 are used by employees who should not be
restricted from placing long distance calls. Set 16, however, is in the lobby, and is used by
company visitors. You might want to set OUTSIDE SERVICE on the lobby telephone
to Toll Restricted, leaving the other telephones Unrestricted.
After customizing a feature, you may do any of the following:
l press the FEATURE button to customize another feature
l press the STATION button to customize another telephone
l press the ENTER ADMIN button to go back to STEP 5 on page 13
l press the COPY TO button to copy the customization of this telephone to another telephone
l hang up the receiver (or press SPEAKER) to finish customization
During customization, all the buttons on your 24-button set represent line buttons. Numbering
starts at the lower left with line 1 (see illustration, page 15). When you are customizing a
feature that is not changed on a line-by-line basis, the Line 1 indicator light will show the
current status of the feature on that telephone. When you are customizing a feature that is
changed on a line-by-line basis (line selectable), the status of 
each line of that telephone will show
on the indicator light for that line.
When you are customizing features that require a setting for each incoming line in the system,
you do not have to press the FEATURE button for each line. Press all the line buttons for
which you want the same setting.
EXAMPLE: You are customizing LINE USE PERMISSION and you want to make lines
4, 5, and 6 No Permission and lines 7 and 8 Answer Only.
PROCEDURE: Press FEATURE, dial 2, press line buttons 4, 5, and 6, and dial 1. Press line
buttons 7 and 8 and dial 3.
The indicator light of a selected line button will flash rapidly to let you know which line you
are currently customizing. If you have selected a line and then change your mind and do not
want to customize that line, simply press the line button again.
18 Administration Manual