Lucent Technologies DEFINITY Enterprise Communications Server Release 5 Instructions Manual

18
     
Note:  The Mute feature affects only the microphone associated with the handset.
 This feature has no effect on an external speakerphone attached to your voice terminal.
Mute                                                                                
To prevent the other 
party from hearing you (To 
mute the handset 
microphone)1Press  
·Red light next to   goes on, and the other party 
cannot hear you
2When you are ready to resume conversation with the other 
party, press   again
·Red light...

19
 
Select Ring (and Ringer Volume)                            
To select a personalized ring1While on-hook, press  , and then press 
·Red light next to   blinks during the Select Ring 
process
·Voice terminal plays the current ringing pattern
2Press   again to hear the next ringing pattern
Note:  There are eight different patterns; the cycle repeats 
after the last pattern.
3When you hear the desired ringing pattern,
press 
·Your new ringing pattern is set; the selection process ends
·Red light next to...

20
Y
Send All Calls                                                               
To send all calls (except 
priority calls) immediately to 
coverage (only if your system 
manager has provided a 
coverage path for your 
extension)1Press   (while on-hook), then the Send All Calls entry 
number (or * or #)
or dial the Send All Calls access code __________
(while off-hook)[confirmation tone]
Note:  When a call comes to your extension, the call activity 
light will flutter and you may hear a 
ring-ping tone...

21
To change from handset to 
speaker1While handset is off-hook, press 
·Red lights next to   and   go on
·You can now hang up handset and call will remain active 
on the speaker. However, in order to talk to other party, 
you must use the handset again.
To end a call while the 
speaker is active
1With handset on-hook, press 
·Red lights next to   and   go off
Speaker
SpeakerMute
Speaker
SpeakerMute
Test                                                                                 
To test the voice...

22
Transfer                                                                          
To send present call to another 
extension or outside number1Press  [dial tone]
·Present call is put on hold, and the green light next to the 
held call flutters
·You are given a new call appearance
2Dial the number to which the call is to be transferred
[ringback tone]
·Remain on the line and announce the call; if there is no 
answer or the line is busy, return to the held call by 
pressing its call appearance button...

23
Tones and Their Meaning
Ringing tones are produced by an incoming call. Feedback tones are those which you hear 
through the handset (receiver) or the speaker.
Ringing Tones
·1 ring — A call from another extension.
·2 rings — A call from outside or from the attendant.
·3 rings — A priority call from another extension, or from an Automatic Callback call you 
placed.
·ring-ping (half ring) — A call redirected from your voice terminal to another because Send 
All Calls or Call Forwarding All Calls is...

24
Troubleshooting
Problem Solution
A feature doesn’t work as 
noted in this guide.
1Reread the procedure and try again.
2For many features you must lift the handset before you can use 
the feature.
3Check with your system manager to be sure this feature is 
administered on your voice terminal.
4You may have an older version of System 75; thus, some 
features may operate differently from the procedures described 
in this guide. Check the section below on “System 75 Version 
Notes” for ways in which these...

25
The telephone doesn’t ring.1Make sure the ringer is turned on.
2Set the ringer volume to a higher level.
3Place a test call from another extension to your extension.
4Test the ringer by pressing the left or right side of the Volume 
button while the handset is on-hook and the speaker is off.
5Check the line cord to make certain it is securely connected at 
both ends.
6If there is still a problem, see your system manager.
The lights do not go on 
next to the buttons.
1Do a self-test of the voice...

26
Key Words to Know
access codeSee feature access code.
activateTo begin or turn on the operation of a feature.
attendantThe person who handles incoming and outgoing calls at the main console.
AUDIXAudio Information Exchange, an optional voice mail and message service which 
provides coverage for calls to you by recording callers’ messages and reporting Leave Word 
Calling messages.
call appearanceA button used exclusively to place or receive calls. It has an assigned 
extension number and is equipped...

27
access these features by pressing   and then an entry number (1 through 9, 0, or the * or 
# key). The directory has a surface that you can write or type on so that you can write or type the 
features assigned to each Feature Directory position (F1 through F9, F*, F0, or F#).
group listOne of the four types of Abbreviated Dialing lists; programmable by the controller 
of the list or the system manager. Contains telephone numbers useful to members of a specific 
group, and stores each of those numbers...