Lucent Technologies Definity Enterprise Communications Server (ECS) CALLMASTER IV Voice Terminal Instructions Manual

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
20
Feature Procedures
 The procedures in this section give short, step-by-step instructions for using 
each of these features. For your convenience, the features are listed 
alphabetically.
CONFERENCE
To add another party to an existing call
NOTE: If your CALLMASTER IV voice terminal is connected to a DEFINITY 
ECS or a DEFINITY Generic 1 or Generic 3, the conference call can include up 
to six parties. If your CALLMASTER IV is connected to a DEFINITY Generic 2, 
the conference can include up to three parties. (For a conference call of more 
than three parties, contact your system manager.)
1Press 
.
·Present call is put on hold; all other parties remain connected to 
each other.
·You are given a new call appearance and hear dial tone.
2Dial the number of the new party and wait for an answer.
·If the party answers, explain who is on the conference call and go on 
to Step 3.
·If the party does not answer or if the line is busy, press the call 
appearance beside the fluttering light to return to the held call (skip 
the next step).
3Press   again.
·All parties on the call are now connected.
4Repeat Steps 1 through 3 to add another party to the conference call.
Conference
Ring
Conference
Ring 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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To add a call you have put on hold to another call to which you are 
connected
1Press 
.
·Green light at the held call appearance continues to flutter.
·Green light at the current call appearance also flutters.
·You are given a new call appearance and hear dial tone.
2Press the call appearance button of the held call (first call).
3Press   again.
·All parties on the call are now connected.
DROP
To disconnect from an active 2-party call
1Press 
.
·You hear dial tone.
NOTE: You may press  instead of   to disconnect faster. 
However, if you press  you will not hear dial tone.
To drop the last party you added to a conference call
1Press 
.
·The last party added to the conference call is dropped; you and the 
other parties remain connected.
Conference
Ring
Conference
Ring
Drop
Test
ReleaseDrop
Test
Release
Drop
Test 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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HOLD
To put a call on hold while you answer another call, place a call, or 
perform some other task
1Press 
.
·Green light next to the held call appearance flutters.
NOTE: If you put a conference call on hold, the other parties remain 
connected.
To answer a new call while active on another call
1Press 
.
·Green light next to the held call appearance flutters.
2Press the call appearance of the incoming call.
To return to the held call (dropping the new call)
1Press the call appearance of the held call.
MUTE
To prevent the other party from hearing you
1Press 
.
·Red light next to   goes on; the other person on the call cannot 
hear you.
2When you want to resume the conversation with the other person on the 
call, press   again.
·Red light next to button goes off; the other person can hear you 
again.
NOTE: The Mute feature has no effect when an adjunct is active. Use the Mute 
feature on the adjunct equipment.
Hold
Hold
Mute
Mute
Mute 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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SELECT RING (AND RINGER VOLUME)
To select a personalized ring
NOTE: There are eight different ringing patterns from which to choose.
1Press .
·Green light next to   goes on steadily.
2Press 
.
·Green light next to   winks.
·Current ring pattern plays and repeats every three seconds.
·Display shows the pattern you are currently hearing:
       
(“x” will be a number from 1 to 8.)
3Continue to press   to cycle through all eight ring patterns.
4When you hear the desired ring pattern, press   again.
·Your new ring is set; the light next to   goes off.
NOTE: If you receive a call, go off-hook, or lose power during selection, the 
process is interrupted and you must start again. If you lose power 
after you 
have selected your personalized ring, you will have to select your ringing 
pattern again.
You can raise or lower the volume of the tone ringer under the following 
conditions:
·The CALLMASTER IV is on-hook, and the headset is unplugged.
·The voice terminal is off-hook on the external speakerphone.
·A call is ringing at the voice terminal.
·You are in the process of selecting a personalized ringing pattern for your 
voice terminal.
Select
Select
Conference
Ring
Select
Personal Ring #x
Conference
Ring
Select
Select 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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To adjust the tone ringer volume if necessary
1To raise the volume, press the right volume control button labeled  ; to 
lower the volume, press the left volume control button labeled 
.
·Display shows the volume level:
      
(There are eight possible volume settings. On the display, one arrow 
indicates the lowest setting has been selected. Eight arrows indicates 
the highest setting has been selected.)
SELF-TEST
To test the lights, the ringer, and the display on your voice terminal
1While on-hook or off-hook, press 
.
·Green light next to   goes on.
2Press and hold down 
.
·Three groups of lights go on in sequence.
·Ringer sounds.
·Display is activated.
3Release   to end test.
·Ringer, display, and lights return to pretest state; the light next to 
 goes off.
Ringer  L >>>>>    H
Select
Select
Drop
Test
Drop
Test
Select 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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TRANSFER
To send an existing call to another extension or outside number
1Press .
·Green light next to the call appearance flutters.
·Present call is put on hold.
·You are given a new call appearance, and you hear dial tone.
2Dial the number where the call will be transferred.
·You hear ringback tone.
·If the call is answered, remain on the line and announce the call if 
desired. Continue to Step 3.
·If the call is not answered or if the line is busy, return to the held call 
by pressing the call appearance button where the green light is 
fluttering. Disregard Step 3.
3Press   again.
·Call is transferred to the dialed number.
Transfer
Transfer 
						

							  CALLMASTER® IV Voice Terminal User and Installation Instructions
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Technical Description
Physical Dimensions and Weight
NOTE: The CALLMASTER IV voice terminal can only be 
desk-mounted; it cannot be wall-mounted.
The CALLMASTER IV voice terminal measures:
·8.5 inches/215.9 millimeters deep
·11.0 inches/279.4 millimeters wide
·4.25 lbs/1.853 kilograms
Power Requirements
The CALLMASTER IV voice terminal is line powered from the PBX switch. The 
CALLMASTER IV will operate in voltage ranges of 42.5 to 56.5 dc volts. See 
“Operating Range Requirements” in the Installation section.
NOTE: If adjunct equipment such as an S101A, S201A, or SoundPoint Office 
Speakerphone is connected to the CALLMASTER IV voice terminals Adjunct 
jack, it must be auxiliary powered.
Environmental Requirements
The CALLMASTER IV voice terminal can operate in temperatures ranging 
from 40 to 120 degrees F (4 to 48 degrees C) and relative humidity ranging 
from 5 to 95 percent.
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