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Lucent Technologies DEFINITY Enterprise Communications Server And GuestWorks Property Management System Interface Specifications
Lucent Technologies DEFINITY Enterprise Communications Server And GuestWorks Property Management System Interface Specifications
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server And GuestWorks Property Management System Interface Specifications. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 91
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 79 Room Change/Room Swap Room Change/Room Swap The Room Change/Room Swap feature is used by the PMS to notify the switch that a Room Change or a Room Swap has been made between two rooms. A room change message will be transmitted to the switch when a guest in an occu- pied room wishes to be moved to a different vacant room. A room swap...
Page 92
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 80 Room Change/Room Swap Operational Considerations Process code 1 is used for the room change message. When the message is received, the switch will transfer the automatic wakeup entry, do not disturb, PMS type message waiting, controlled restrictions, as well as guest name (T) (A), cov- erage path, and voice mail from the old room to the...
Page 93
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 81 Guest Information Input/Change Guest Information Input/Change Guest Information Input/Change feature allows changes to or inputs of guest information (guest name and coverage path) after the check-in of the associated RSN has been completed. The message can be used to input a name and cover- age path subsequent to check-in, change an...
Page 94
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 82 Guest Information Input/Change Operational Considerations The name characters are ASCII and must be between 0x20 (space character) and 0x7e (tilda character) in value. If the name consists of less than 15 charac- ters, the name field must be left-justified by padding the remaining characters with the space (0x20) character. These...
Page 95
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 83 Status Inquiry and Failure Management Status Inquiry and Failure Management The Status Inquiry and Failure Management feature provides general data link maintenance activity. NOTE: See INTUITY Lodging Property Management System Interface Specifica- tions , (585-310-234) for information about troubleshooting the data link between the PMS...
Page 96
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 84 Status Inquiry and Failure Management Process Codes The process codes for the Status Inquiry and Failure Management feature are shown in Ta b l e 2 5 . Table 25. Status Inquiry and Failure Management Process Codes [Feature Codes 70 (N) (T) or 71/STS (A)] Process CodeMessage Direction Indications F PMS to Switch Heartbeat message; must be...
Page 97
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 85 Status Inquiry and Failure Management Operational Considerations The primary purpose of the Status Inquiry messages is to indicate to both systems whether the data link interface is “up” (capable of normal communications) or “down” (not capable of normal communications). The general philosophy of data link failure recognition and...
Page 98
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 86 Status Inquiry and Failure Management Recognition of Data Link Failure Either system may recognize a loss of communication by one or more of the fol- lowing occurrences: nLack of traffic within the LIT interval. The switch recognizes this by lack of any message received from the PMS within the period. The PMS recog- nizes it when it does...
Page 99
DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 87 Status Inquiry and Failure Management Release of Data Link for Maintenance (Process Codes 5, 6) Either system may request a temporary release of the data link for maintenance purposes by transmitting a process code 5 Data Link Release Reason (RR) request message to the other system. The receiving system should perform any processing...
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DEFINITY ECS and GuestWorks Property Management System Interface Specifications 555-231-601 Issue 2 December 1999 Feature Codes, Process Codes, and Operations 88 Status Inquiry and Failure Management Switch Operations During Loss of Communication The switch will continue to support the basic telecommunications functions if the data link or PMS becomes unavailable. Upon detection of a data link failure, the switch will automatically switch to the “Link Failed Mode” to perform the following tasks:...