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Lucent Technologies DEFINITY Enterprise Communications Server And GuestWorks Property Management System Interface Specifications

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Page 91

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
79 Room Change/Room Swap 
Room Change/Room Swap
The Room Change/Room Swap feature is used by the PMS to notify the switch 
that a Room Change or a Room Swap has been made between two rooms. A 
room change message will be transmitted to the switch when a guest in an occu-
pied room wishes to be moved to a different vacant room. A room swap...

Page 92

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
80 Room Change/Room Swap 
Operational Considerations
Process code 1 is used for the room change message. When the message is 
received, the switch will transfer the automatic wakeup entry, do not disturb, PMS 
type message waiting, controlled restrictions, as well as guest name (T) (A), cov-
erage path, and voice mail from the old room to the...

Page 93

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
81 Guest Information Input/Change 
Guest Information Input/Change
Guest Information Input/Change feature allows changes to or inputs of guest 
information (guest name and coverage path) after the check-in of the associated 
RSN has been completed. The message can be used to input a name and cover-
age path subsequent to check-in, change an...

Page 94

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
82 Guest Information Input/Change 
Operational Considerations
The name characters are ASCII and must be between 0x20 (space character) 
and 0x7e (tilda character) in value. If the name consists of less than 15 charac-
ters, the name field must be left-justified by padding the remaining characters with 
the space (0x20) character. These...

Page 95

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
83 Status Inquiry and Failure Management 
Status Inquiry and Failure 
Management
The Status Inquiry and Failure Management feature provides general data link 
maintenance activity.
NOTE:
See 
INTUITY Lodging Property Management System Interface Specifica-
tions
, (585-310-234) for information about troubleshooting the data link 
between the PMS...

Page 96

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
84 Status Inquiry and Failure Management 
Process Codes
The process codes for the Status Inquiry and Failure Management feature are 
shown in Ta b l e 2 5
.
Table 25. Status Inquiry and Failure Management Process
Codes [Feature Codes 70 (N) (T) or 71/STS (A)]
Process 
CodeMessage 
Direction Indications
F PMS to Switch Heartbeat message; must be...

Page 97

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
85 Status Inquiry and Failure Management 
Operational Considerations
The primary purpose of the Status Inquiry messages is to indicate to both systems 
whether the data link interface is “up” (capable of normal communications) or 
“down” (not capable of normal communications).
The general philosophy of data link failure recognition and...

Page 98

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
86 Status Inquiry and Failure Management 
Recognition of Data Link Failure
Either system may recognize a loss of communication by one or more of the fol-
lowing occurrences:
nLack of traffic within the LIT interval. The switch recognizes this by lack of 
any message received from the PMS within the period. The PMS recog-
nizes it when it does...

Page 99

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
87 Status Inquiry and Failure Management 
Release of Data Link for Maintenance
(Process Codes 5, 6)
Either system may request a temporary release of the data link for maintenance 
purposes by transmitting a process code 5 Data Link Release Reason (RR) 
request message to the other system. The receiving system should perform any 
processing...

Page 100

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Feature Codes, Process Codes, and Operations 
88 Status Inquiry and Failure Management 
Switch Operations During Loss of
Communication
The switch will continue to support the basic telecommunications functions if the 
data link or PMS becomes unavailable. Upon detection of a data link failure, the 
switch will automatically switch to the “Link Failed Mode” to perform the following 
tasks:...
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