Lucent Technologies DEFINITY Enterprise Communications Server And GuestWorks Property Management System Interface Specifications

555-231-601
Comcode 108596669
Issue 2
December 1999
DEFINITY®
Enterprise Communications Server 
and GuestWorks
®
Property Management System
Interface Specifications 

Copyright 
Ó 1999, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was 
complete and accurate at the time of printing.  However, information is 
subject to change.
Trademarks
INTUITY is a trademark of Lucent Technologies.
AUDIX, DEFINITY, and GuestWorks are registered trademarks of 
Lucent Technologies.
Ordering Information
Call: Lucent Technologies Publications Center
U.S. Voice: 1 888 582 3688
U.S. Fax: 1 800 566 9568...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
iii  
Contents
Contents iii
About This Document ix
nIntended Audienceix
nReasons for Reissuex
nConventionsx
nProduct Supportxi
nRelated Documentsxi
System Description 1
nLink Interface1
nAdministration Options3
Administration Options on Page 15
Message Waiting Configuration5
Controlled Restrictions Configuration5
Housekeeper Information Configuration5
Number of Housekeeper ID...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
iv  
Administration Options on Page 29
Dual Wakeup9
Daily Wakeup9
VIP Wakeup9
VIP Wakeups Per 5 Minutes9
Room Activated Wakeup with Tones10
Time of Scheduled Wakeup Activity Report10
Time of Scheduled Wakeup Summary Report10
Time of Scheduled Emergency Access
Summary Report10
Announcement Type11
Auxiliary Board for Announcement12
Integrated Announcement Extension12
Default...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
v  
Feature Description 19
nLine Control Characteristics19
Message Envelope21
nExchange Protocol and Message Responses29
Sending Rules30
Receiving Rules31
nLink Setup and Drop Conditions33
Link Setup33
Link Drop33
nTimeout Control33
nMessage Text Format Structure and Encoding34
Message Text Ordering38
nSummary of Message Formats40
Feature Codes, Process Codes, and Operations 51...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
vi  
nControlled Restriction62
Feature Codes62
Process Codes62
Operational Considerations63
Switch Operations (act-pms)63
PMS Considerations64
Switch Operations (act-nopms)64
Other Considerations64
nCheck-In/Check-Out65
Feature Codes65
Process Codes66
Operational Considerations67
Switch Actions68
Other Considerations69
Failure Considerations70
Examples of Check-In Message...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
vii  
nStatus Inquiry and Failure Management83
Feature Codes83
Process Codes84
Operational Considerations85
Recognition of Data Link Failure86
Release of Data Link for Maintenance
(Process Codes 5, 6)87
Switch Operations During Loss of
Communication88
PMS Operations During Loss of Communication88
Recovery from Loss of Communication89
The Database Exchange Procedure90
Examples of...

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
Contents 
viii   

About This Document 
ix Intended Audience 
DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
About This Document
This document describes the Property Management System (PMS) data link inter-
face for the DEFINITY® Enterprise Communications Server (ECS) and Guest-
Works®. This interface allows a PMS to provide front office and back office hotel/
motel management features with communications-related functions coordinated 
with the switch....

DEFINITY ECS and GuestWorks Property Management System
Interface Specifications  555-231-601  Issue 2
December 1999
About This Document 
x Reasons for Reissue 
Reasons for Reissue
This document replaces Issue 1. Changes in this release include the following:
nCheck-in/Check-out message changes for the Automatic Selection of 
Direct Inward Dialing (DID) Numbers feature (GuestWorks Issue 6 and 
DEFINITY ECS Release 8 [R8]).
nConsiderations related to the Suite Check-In feature (GuestWorks Issue 6 
and...