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Lucent Technologies Centrevu Report Designer Version 8 User Guide
Lucent Technologies Centrevu Report Designer Version 8 User Guide
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Index CentreVu® CMS R3V8 Upgrades and Migration IN-7 Querier, Editing (continued) Enter the start time for this integrated query . . . . . . . . . . . . . . . . . . . 7-14, 7-23 Select a database and one or more tables for the query . . . . . . . . . . . . . . . . . 7-3, 7-12 Select the input used to indicate the xxx for this query . . . . . . . . . . . . . . . . 7-15, 7-24 Editing Historical. . . . . . . . . . . . . . . . 7-17 Editing Integrated . . . . . . . . . . . . . . . 7-21 Editing Real-Time . . . . . . . . . . . . . . . 7-17 Multiple tables for an historical query . . . . . . 7-8 real-time and integrated . . . . . . . . . . . . 18-9 Saving . . . . . . . . . . . . . . . . . . . . . 7-11 Query Assistant Add the database items and calculations for the SELECT ... . . . . . . . . . . . . .7-4, 7-13, 7-21 Add the database items and calculations for the SELECT... . . . . . . . . . . . . . . . . . . 7-17 Choose functions for the SELECT items . . . . 7-6 Enter a name for this query . . . . . . . 7-11, 7-16 Enter the SQL WHERE criteria . . . . . . 7-8, 7-19 Enter the start time for this integrated query. . 7-14, 7-23 Select a database and one or more tables for the query . . . . . . . . . . . . . . . . . . . 7-3, 7-12 Select the input used to indicate the xxx for this query . . . . . . . . . . . . . . . . . . 7-15, 7-24 Query Items. . . . . . . . . . . . . . . . . . . . . 7-5 Query Select . . . . . . . 7-3, 7-12, 7-17, 7-21, 7-25 R Range/List Variable. . . . . . . . . . . . . . . . 18-4 Real-Time. . . . . . . . . . . . . . . . . . . . . 12-3 Related Documents. . . . . . . . . . . . . . . . . 1-7 Relational Operators . . . . . . . . . . . . . . . 18-2 Remove Input Fields . . . . . . . . . . . . . . . . 6-8 Report Data Start Time. . . . . . . . . . . . . . . 9-6 Report Designer Basics . . . . . . . . . . . . . . 4-1 Report Designer Menus . . . . . . . . . . . . . . 4-4 Report Destination . . . . . . . . . . . . . . . . . 6-6 Report Input Fields . . . . . . . . . . . . . . . . . 6-2 Report Manager . . . . . . . . . . . . . . . 3-1, 3-4 About . . . . . . . . . . . . . . . . . . . . . . 3-2 Report Menu . . . . . . . . . . . . . . . . . . . . 4-4 Exit. . . . . . . . . . . . . . . . . . . . . . . . 4-5 Run . . . . . . . . . . . . . . . . . . . . . . . 4-4 Save . . . . . . . . . . . . . . . . . . . . . . . 4-4 Save As . . . . . . . . . . . . . . . . . . . . . 4-5 Report Properties. . . . . . . . . . . . . . . . . 4-13 Reports Formatting Chart . . . . . . . . . . . . . . . . . . . . 12-2 see also Formatting Chart Reports . . . . . 12-2 see also Formatting Grid Reports. . . . . . 13-2 Naming . . . . . . . . . . . . . . . . . . . . . 3-5Resizing Items. . . . . . . . . . . . . . . . . . . 5-7 Retrieve Data . . . . . . . . . . . . . . . . . . . 17-5 Right. . . . . . . . . . . . . . . . . . . . . . . 12-11 Rolling Chart . . . . . . . . . . . . . . . . 12-3, 12-4 Rolling Charts . . . . . . . . . . . . . . . . . . . 8-4 Rotation . . . . . . . . . . . . . . . . . . . . . 12-22 Rows Defining. . . . . . . . . . . . . . . . . . . . . 18-5 With User Inputs . . . . . . . . . . . . . . . . 18-3 Run . . . . . . . . . . . . . . . . . . . . . . . . 4-4 S Save. . . . . . . . . . . . . . . . . . . . . . . . 4-4 Save As . . . . . . . . . . . . . . . . . . . . . . 4-5 Save the report being copied as . . . . . . . . . 3-10 Saving a query . . . . . . . . . . . . . . . . . . 7-11 Select a database and one or more tables for the query. . . . . . . . . . . . . . . . . . . . 7-3, 7-12 Select a field type . . . . . . . . . . . . . . . . . 9-2 Select a query and associated data item for this field . 9-4 Select a query and associated database items for the table . . . . . . . . . . . . . . . . . . . . . . . 10-2 Select a table layout. . . . . . . . . . . . . . . . 10-3 Select an existing query for the Summary line on your table... . . . . . . . . . . . . . . . . . . . . . . 10-4 Select an input for your field. . . . . . . . . . . . 9-5 SELECT box . . . . . . . . . . . . . . . . . . . 7-9 Select inputs for this report . . . . . . . . . . . . 6-3 Select the input used to indicate the xxx for this query 7-15, 7-24 Select the query and data items you wish to plot on the chart . . . . . . . . . . . . . . . . . . . . . . . 8-2 Selecting Multiple Items on the Report . . . . . . 5-8 Selecting Rows from an ACD . . . . . . . . . . . 18-4 Series Labels Tab. . . . . . . . . . . . . . . . 12-17 Labels table . . . . . . . . . . . . . . . . . 12-17 Using . . . . . . . . . . . . . . . . . . . . . 12-17 Series Name . . . . . . . . . . . . . . . . . . 12-12 Show All Formats . . . . . . . . . . . . . . . . . 13-8 Show Gridlines . . . . . . . . . . . . . . . . . . 13-3 Show Value As . . . . . . . . . . . . . . . . . . 13-8 Show Value as Name . . . . . . . . . . . . . . . 14-3 Sort by. . . . . . . . . . . . . . . . . . . . 4-7, 13-11 Sort Tab. . . . . . . . . . . . . . . . . . . . . 13-11 Sort by . . . . . . . . . . . . . . . . . . . . 13-11 Using . . . . . . . . . . . . . . . . . . . . . 13-12 Specify a chart type . . . . . . . . . . . . . . . . 8-3 spex . . . . . . . . . . . . . . . . . . . . . . . . 18-8 Split/Skill. . . . . . . . . . . . . . . . . . . . . . 6-5 SQL Queries . . . . . . . . . . . . . . . . . . . 7-2 SQL WHERE criteria . . . . . . . . . . . . . . . 7-8 Stacked . . . . . . . . . . . . . . . . . . . . . 12-20 Standard CMS Reports . . . . . . . . . . . . . . 3-11 Start Time . . . . . . . . . . . . . . . . . . . . . 6-7 Starting Report Designer . . . . . . . . . . . . . 4-2
Index CentreVu® CMS R3V8 Upgrades and Migration IN-8 Status Bar. . . . . . . . . . . . . . . . . . . . . . 4-8 Step 1 Access the Define Input Window . . . . . . . . 6-3 Step Chart . . . . . . . . . . . . . . . . . . . 12-20 Steps to Create a New Report . . . . . . . . . . 4-11 Steps to Edit an Existing Report . . . . . . . . . 4-13 Store Data . . . . . . . . . . . . . . . . . . . . 17-2 String . . . . . . . . . . . . . . . . . . . . . . . . 6-5 SUM . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Summary Options. . . . . . . . . . . . . . . . 13-13 Summary Tab. . . . . . . . . . . . . . . . . . 13-13 Summary Options . . . . . . . . . . . . . . 13-13 Using. . . . . . . . . . . . . . . . . . . . . 13-14 Supervisor definition . 1-1, 6-1, 7-1, 8-1, 9-1, 10-1, 12-1, 13-1, 14-1, 15-1, 18-1 Supervisor Reports . . . . . . . . . . . . . . . . 3-11 System Menu Box . . . . . . . . . . . . . . . . 4-10 T Table . . . . . . . . . . . . . . . . . . . 4-7, 4-9, 7-4 Definition. . . . . . . . . . . . . . . . . . . . 17-2 Table Assistant . . . . . . . . . . . . . . . . . . 10-2 Select a query and associated database items for the grid . . . . . . . . . . . . . . . . . . . . 10-2 Select a table layout . . . . . . . . . . . . . . 10-3 Select an existing query for the Summary line on your table.... . . . . . . . . . . . . . . . . . 10-4 Table Header . . . . . . . . . . . . . . . . . . 13-10 Tables Building . . . . . . . . . . . . . . . . . . . 18-15 Creating Custom. . . . . . . . . . . . . . . 18-13 Creating/Inserting . . . . . . . . . . . . . . . 10-1 Select a query and associated database items for the table . . . . . . . . . . . . . . . . . . 10-2 Select a table layout . . . . . . . . . . . . 10-3 Select an existing query for the Summary line on your table... . . . . . . . . . . . . . . . . 10-4 Formatting . . . . . . . . . . . . . . . . . . . 13-1 Data Tab . . . . . . . . . . . . . . . . . . 13-5 Using. . . . . . . . . . . . . . . . . . . 13-5 Fonts Tab. . . . . . . . . . . . . . . . . . 13-6 Using. . . . . . . . . . . . . . . . . . . 13-7 Format Tab . . . . . . . . . . . . . . . . . 13-8 Using. . . . . . . . . . . . . . . . . . . 13-9 General Tab. . . . . . . . . . . . . . . . . 13-3 Using. . . . . . . . . . . . . . . . . . . 13-4 Headers Tab . . . . . . . . . . . . . . . 13-10 Using. . . . . . . . . . . . . . . . . . 13-10 Sort Tab. . . . . . . . . . . . . . . . . . 13-11 Using. . . . . . . . . . . . . . . . . . 13-12 Summary Tab. . . . . . . . . . . . . . . 13-13 Using. . . . . . . . . . . . . . . . . . 13-14Tables, Formatting (continued) Horizontal. . . . . . . . . . . . . . . . . . . . 13-3 Inserting . . . . . . . . . . . . . . . . . . . . 10-2 Placement in report. . . . . . . . . . . . . . . 10-1 Vertical . . . . . . . . . . . . . . . . . . . . . 13-3 Technical Support. . . . . . . . . . . . . . . . . 4-9 Test button . . . . . . . . . . . . . . . . . . . . 7-10 Text . . . . . . . . . . . . . . . . . . . . . . 4-7, 4-9 Creating/Inserting. . . . . . . . . . . . .11-1, 11-2 Formatting . . . . . . . . . . . . . . . .15-1, 15-3 Text contents . . . . . . . . . . . . . . . . 15-2 Text font . . . . . . . . . . . . . . . . . . . 15-2 Placement on report . . . . . . . . . . . . . . 11-1 Text Assistant . . . . . . . . . . . . . . . . . . . 11-2 Text contents . . . . . . . . . . . . . . . . . . . 15-2 Text font. . . . . . . . . . . . . . . . . . . . . . 15-2 Text Format Options. . . . . . . . . . . . . . . . 15-2 Formatting . . . . . . . . . . . . . . . . . . . 15-3 tgex . . . . . . . . . . . . . . . . . . . . . . . . 18-8 Time. . . . . . . . . . . . . . . . . . . . . . . . 6-6 Time Report Run Field . . . . . . . . . . . . . . 9-7 Title Bar . . . . . . . . . . . . . . . . . . . . . . 4-10 Title Tab. . . . . . . . . . . . . . . . . . . . . 12-18 Location . . . . . . . . . . . . . . . . . . . 12-18 Using . . . . . . . . . . . . . . . . . . . . . 12-18 Visible . . . . . . . . . . . . . . . . . . . . 12-18 To a PC File. . . . . . . . . . . . . . . . . . . . 3-7 To Designer Category. . . . . . . . . . . . . . . 3-4 Troubleshooting . . . . . . . . . . . . . . . . . . 16-1 Trunk . . . . . . . . . . . . . . . . . . . . . . . 6-6 Trunk group . . . . . . . . . . . . . . . . . . . . 6-6 Trunk state . . . . . . . . . . . . . . . . . . . . 6-6 Type. . . . . . . . . . . . . . . . . . . . . . . . 6-10 Type Tab . . . . . . . . . . . . . . . . . . . . 12-20 % Axis . . . . . . . . . . . . . . . . . . . . 12-21 2D vs. 3D. . . . . . . . . . . . . . . . . . . 12-20 Chart Type . . . . . . . . . . . . . . . . . . 12-20 Stacked. . . . . . . . . . . . . . . . . . . . 12-20 Using . . . . . . . . . . . . . . . . . . . . . 12-21 U Undo Align Controls. . . . . . . . . . . . . . . . 4-5 Undo Cut/Delete. . . . . . . . . . . . . . . . . . 4-5 Update Rate in Seconds . . . . . . . . . . . . . 6-6 User Permissions . . . . . . . . . . . . . . . . . 4-2 Using the 3D Effects Tab . . . . . . . . . . . . 12-24 Using the Axis Tab . . . . . . . . . . . . . . . . 12-7 Using the Data Labels Tab . . . . . . . . . . . 12-12 Using the Data Tab . . . . . . . . . . . . .12-9, 13-5 Using the Field Format Options Window . . . . . 14-4 Using the Fonts Tab. . . . . . . . . . . . 12-13, 13-7 Using the Format Tab . . . . . . . . . . . . . . . 13-9 Using the General Tab . . . . . . . . . . .12-4, 13-4 Using the Headers Tab . . . . . . . . . . . . . 13-10 Using the Legend Tab. . . . . . . . . . . . . . 12-16 Using the Series Labels Tab . . . . . . . . . . 12-17
Index CentreVu® CMS R3V8 Upgrades and Migration IN-9 Using the Sort Tab . . . . . . . . . . . . . . . 13-12 Using the Summary Tab . . . . . . . . . . . . 13-14 Using the Title Tab . . . . . . . . . . . . . . . 12-18 Using the Type Tab. . . . . . . . . . . . . . . 12-21 Using This Document. . . . . . . . . . . . . . . . 1-4 V Value . . . . . . . . . . . . . . . . . . . . . . 12-12 Variable Name . . . . . . . . . . . . . . . . . . 18-3 VDN. . . . . . . . . . . . . . . . . . . . . . . . . 6-6 vdnex . . . . . . . . . . . . . . . . . . . . . . . 18-8 vecex . . . . . . . . . . . . . . . . . . . . . . . 18-8 Vector. . . . . . . . . . . . . . . . . . . . . . . . 6-6 Vertical . . . . . . . . . . . . . . . . . . . . . . 13-3 Viewing Distance . . . . . . . . . . . . . . . . 12-23 Viewing or Changing a Report’s Properties . . . . 3-3 Viewing the Input Window . . . . . . . . . . . . 6-15 Visible. . . . . . . . . . . . . . . .12-15, 12-18, 14-2 W wagent . . . . . . . . . . . . . . . . . . . . . . 18-7 wcwc . . . . . . . . . . . . . . . . . . . . . . . 18-7 WHERE box . . . . . . . . . . . . . . . . . . . 7-10 WHERE clause. . . . . . . . . . . . . . . . 7-8, 7-11 Width to Height . . . . . . . . . . . . . . . . . 12-24 Window Define Input . . . . . . . . . . . . . . . . . . . 6-2 wsplit . . . . . . . . . . . . . . . . . . . . . . . 18-7 wtkgrp. . . . . . . . . . . . . . . . . . . . . . . 18-7 wtrunk. . . . . . . . . . . . . . . . . . . . . . . 18-7 wvdn . . . . . . . . . . . . . . . . . . . . . . . 18-7 wvector . . . . . . . . . . . . . . . . . . . . . . 18-7 Z Zeros as Blanks . . . . . . . . . . . . . . . . . 13-9
Index CentreVu® CMS R3V8 Upgrades and Migration IN-10
How Are We Doing? Document Title:CentreVu® Report Designer Version 8 User Guide Document No.: 585-210-930 Issue 1 Date: December 1999 Lucent Technologies welcomes your feedback on this document. Your comments are of great value in helping us to improve our documentation. 1. Please rate the effectiveness of this document in the following areas: 2. Please check the ways you feel we could improve this document: r Improve the overview/introductionr Make it more concise/brief r Improve the table of contentsr Add more step-by-step procedures/tutorials r Improve the organizationr Add more troubleshooting information r Include more figuresr Make it less technical r Add more examplesr Add more/better quick reference aids r Add more detailr Improve the index Please provide details for the suggested improvement. __________________________________ ____________________________________________________________________________ 3. What did you like most about this document? ____________________________________________________________________________ ____________________________________________________________________________ 4. Feel free to write any comments below or on an attached sheet. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ If we may contact you concerning your comments, please complete the following: Name: _______________________________ Telephone Number: (_____)__________________ Company/Organization: _____________________________ Date: ________________________ When you have completed this form, please fold, tape, and return to address on back or you can fax the form to 303-538-2195.Excellent Good Fair Poor Not Applicable Ease of Use /////////////////////// Clarity /////////////////////// Completeness /////////////////////// Accuracy /////////////////////// Organization /////////////////////// Appearance /////////////////////// Examples /////////////////////// Illustration Overall Satisfaction ///////////////////////