Lucent Technologies CentreVu Call Management System Custom Reports Manual

  Index CentreVu CMS Custom Reports
IN-3
Defining, (continued)
Bars .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-27
Block.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3-8
Calculation Names.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-16
Constants  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-15
Data Expression .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-14
Data Expression for Fields.  .  .  .  .  .  .  .  .  .  .  4-14
Data for a Custom...

  Index CentreVu CMS Custom Reports
IN-4
F
f_cday.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-41
f_cdayrep .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-41
Field
Data Format .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-11
Format .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-11
h .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-12
Length .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-11...

  Index CentreVu CMS Custom Reports
IN-5
Input Fields, (continued)
Saving a Variable Field  .  .  .  .  .  .  .  .  .  .  .  .  . 4-9
Single Value or Range/List  .  .  .  .  .  .  .  .  .  .  . 4-4
Variable Names for  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4-2
Input Fields That Allow Pattern Matching.  .  .  .  .  . 4-7
Input Variable.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-59
Input Variables .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-38
Insert .  .  .  .  .  .  .  ....

  Index CentreVu CMS Custom Reports
IN-6
Real-Time Database .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   P-6
Real-Time Reports .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   P-6
Real-time, Defining Report as  .  .  .  .  .  .  .  .  .  .  . 2-6
Related Documents.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   P-8
Relational Operators .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-42
Repeated Horizontally  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-46
Repeated Vertically.  .  .  .  .  .  .  .  .  .  ....

  Index CentreVu CMS Custom Reports
IN-7
Specific Color.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5-3
spex.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-41
Split/Skill
Status report.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1-6
Status report  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1-6
Step 1
Access Row Search .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-37
Access the Define Input Window  .  .  .  .  .  .  .  . 4-2
Access the Get...

  Index CentreVu CMS Custom Reports
IN-8
V
V  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-28
v.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-12
Variable.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4-57, 4-60
Variable Name  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4-44
ACD .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4-8
Defining  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  ....

How Are We Doing?
Document Title:CentreVu™Call Management System Release 3 Version 5
Custom Reports
Document No.: 585-215-822 Issue 2 Date: December 1999
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