LG G2 User Guide
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129 CategorySub-CategoryQuestionAnswer BTBluetoothDevices What are the functions available via Bluetooth You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit. Also, when the FTP server is connected to a compatible device, you can share content stored on the storage media. BTBluetoothHeadset If my Bluetooth headset is connected, can I listen to my music through my 3.5 mm wired headphones? When a Bluetooth headset is connected, all system sounds are played over the headset. As a result, you will not be able to listen to music through your wired headphones. DataContactsBackup How can I backup Contacts? The Contacts data can be synchronized between your phone and Gmail™. DataSynchronization Is it possible to set up one-way sync with Gmail? Only two-way synchronization is available. DataSynchronization Is it possible to synchronize all email folders? The Inbox is automatically synchronized. You can view other folders by tapping the Menu Key and select Folders to choose a folder. Google™ ServiceGmail Log-In Do I have to log into Gmail whenever I want to access Gmail? Once you have logged into Gmail, no need to log into Gmail again. FA Q
130 CategorySub-CategoryQuestionAnswer Google™ ServiceGoogle Account Is it possible to filter emails?No, email filtering is not supported via the phone. Phone FunctionEmail What happens when I execute another application while writing an email? Your email will automatically be saved as a draft. Phone FunctionRingtone Is there a file size limitation for when I want to use MP3 file as ring tone? There is no file size limitation. Phone FunctionMessage Time My phone does not display the time of receipt for messages older than 24 hrs. How can I change this? You will only be able to see the times for messages received the same day. Phone FunctionNavigation Is it possible to install another navigation application on my phone? Any application that is available at Play Store™ and is compatible with the hardware can be installed and used. Phone FunctionSynchronisation Is it possible to synchronize my contacts from all my email accounts? Only Gmail and MS Exchange server (company email server) contacts can be synchronized. FA Q
131 CategorySub-CategoryQuestionAnswer Phone FunctionWait and Pause Is it possible to save a contact with Wait and Pause in the numbers? If you transferred a contact with the W & P functions saved into the number, you will not be able to use those features. You will need to re-save each number.How to save with Wait and Pause:1. From the Home screen, tap the Phone icon .2. Dial the number, then tap the Menu Key .3. Tap Add 2-sec pause or Add wait. Phone FunctionSecurity What are the phone’s security functions? You are able to set the phone to require that an Unlock Pattern be entered before the phone can be accessed or used.
132 CategorySub-CategoryQuestionAnswer Phone FunctionUnlockPattern How do I create the Unlock Pattern? 1. From the Home screen, tap the Menu Key .2. Tap System settings > Display tab > Lock screen.3. Tap Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear.4. Set up by drawing your pattern once, and once again for confirmation.Precautions to take when using the pattern lock.It is very important to remember the unlock pattern you set. You will not be able to access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.) FA Q
133 CategorySub-CategoryQuestionAnswer Phone FunctionUnlockPattern What should I do if I forget the unlock pattern and I didn’t create my Google account on the phone? If you have forgotten your pattern:If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you will have to perform a hard reset.Caution: If you perform a factory reset, all user applications and user data will be deleted. Please remember to backup any important data before performing a factory reset. Phone FunctionMemory Will I know when my memory is full?Yes, you will receive a notification. Phone FunctionLanguage Support Is it possible to change my phone's language? The phone has multilingual capabilities.To change the language:1. From the Home screen, tap the Menu Key and tap System settings.2. Tap General tab > Language & input > Language.3. Tap the desired language.
134 CategorySub-CategoryQuestionAnswer Phone FunctionVPN How do I set up a VPN? VPN access configuration is different for each company. To configure VPN access from your phone, you must obtain the details from your company’s network administrator. Phone FunctionScreen time out My screen turns off after only 15 seconds. How can I change the amount of time for the backlight to turn off? 1. From the Home screen, tap the Menu Key .2. Tap System settings > Display tab.3. Tap Screen timeout.4. Tap the preferred screen backlight timeout time. Phone FunctionWi-Fi & mobile network When Wi-Fi and mobile network are both available, which service will my phone use? When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there will be no notification when your phone switches from one to the other.To know which data connection is being used, view the mobile network or Wi-Fi icon at the top of your screen. Phone FunctionHome screen Is it possible to remove an application from the Home screen? Yes. Just touch and hold the icon until the dustbin icon appears at the top and center of the screen. Then, without lifting your finger, drag the icon to the trash can. FA Q
135 CategorySub-CategoryQuestionAnswer Phone FunctionApplication I downloaded an application and it causes a lot of errors. How do I remove it? 1. From the Home screen, tap the Menu Key .2. Tap System settings > General tab > Apps > DOWNLOADED.3. Tap the application, then tap Uninstall. Phone FunctionCharger Is it possible to charge my phone using a USB data cable without installing the necessary USB driver? Yes, the phone will be charged by the USB cable regardless of whether the necessary drivers are installed or not. Phone FunctionAlarm Can I use music files for my alarm? Yes. After saving a music file as a ringtone, you can use it as your alarm.1. Touch and hold a song in a library list. In the menu that opens, tap Set music as > Ringtone or Contact ringtone.2. In the alarm clock setting screen, select the song as a ringtone. Phone FunctionAlarm Will my alarm be audible or will it go off if the phone is turned off? No, this is not supported. Phone FunctionAlarm If my ringer volume is set to Off or Vibrate, will I hear my alarm? Your alarm is programmed to be audible even in these scenarios.
136 CategorySub-CategoryQuestionAnswer Recovery SolutionHard Reset (Factory Reset) How can I perform a factory reset if I can’t access the phone’s setting menu? If your phone does not restore to its original condition, use a hard reset (factory reset) to initialize it. FA Q
1. WHAT THIS WARRANTY COVERS: LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship, according to the following terms and conditions: 1. The limited warranty for the product extends for ONE (1) year beginning on the date of purchase of the product by the original end user. 2. The limited warranty extends only to the original end user of the product and is not assignable or transferable to any subsequent purchaser/end user. 3. This warranty is good only to the original end user of the product during the warranty period as long as it is in Canada. 4. Upon request from LG, the consumer must provide information to reasonably prove the date of purchase. 5. During the applicable warranty period, LG will repair or replace at LG’s sole option, without charge to the original end user, any defective component part of the phone or accessory. 6. LG may use rebuilt, reconditioned or new parts or components when repairing any product or replace a product with a rebuilt, reconditioned or new product. 2. WHAT THIS WARRANTY DOES NOT COVER:1. Defects or damages resulting from use of the product in other than its normal and customary manner. 2. Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation or other acts which are not the fault of LG, including damage caused by spills of food or liquids. 3. Breakage or damage to antennas unless caused directly by defects in material or workmanship. 4. The fact that the Customer Service Department at LG was not notified by the original end user of the alleged defect or malfunction of the product, during the warranty period. LIMITED WARRANTY STATEMENT
5. Products which have had their serial numbers removed or made illegible. 6. Damage resulting from use of non-LG approved accessories. 7. All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use. 8. Products serviced by non-authorized persons or companies. Notes:1. This limited warranty supersedes all other warranties, expressed or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of merchantability or fitness for a particular purpose. 2. Shipping damage is the sole responsibility of the shipping company. 3. EXCLUSION OF LIABILITY:No other express warranty is applicable to this product.THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT. 4. HOW TO GET WARRANTY SERVICE:To obtain warranty service, please call the following telephone number from anywhere in Canada: LG Electronics Canada, Inc. Tel. 1-888-LG-Canada (1-888-542-2623) http://www.lg.com/ca_en (see links to “Support > Mobile phone support”) Electronics Canada Inc. North York, Ontario