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Lexmark Z2420 User Manual

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    							Z2400 Series Users Guide
    2007 www.lexmark.com
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    							Contents
    Safety information.............................................................................7
    Introduction........................................................................................8
    Finding information about the printer...........................................................................................................................8
    Understanding the printer.............................................................10
    Bypassing security warnings during software installation...................................................................................10
    Understanding the parts of the printer.......................................................................................................................10
    Understanding the printer software.............................................................................................................................12
    Installing printer software ........................................................................................................................................................... 12
    Installing the optional XPS driver (Windows Vista users only) ....................................................................................... 12
    Using the Windows printer software ....................................................................................................................................... 13
    Using the Macintosh printer software..................................................................................................................................... 14
    Installing the printer on a wireless network..............................16
    Wireless network compatibility......................................................................................................................................16
    Information you will need to set up the printer on a wireless network..........................................................16
    Installing the printer on a wireless network..............................................................................................................17
    Interpreting the colors of the Wi-Fi indicator light.................................................................................................17
    Configuring an IP address manually.............................................................................................................................18
    Changing wireless settings after installation............................................................................................................18
    Installing the printer on other computers..................................................................................................................19
    Advanced wireless setup..................................................................................................................................................20
    Creating an ad hoc wireless network ...................................................................................................................................... 20
    Adding a printer to an existing ad hoc wireless network ................................................................................................ 23
    Frequently asked questions.............................................................................................................................................23
    What is a network? ......................................................................................................................................................................... 23
    How are home networks configured? ..................................................................................................................................... 24
    Why do I need an installation cable? ....................................................................................................................................... 26
    How do I attach the installation cable?................................................................................................................................... 26
    What is the difference between infrastructure and ad hoc networks? ....................................................................... 27
    Finding the signal strength ......................................................................................................................................................... 28
    What is an SSID? .............................................................................................................................................................................. 28
    How do I find out what type of security my network is using? ...................................................................................... 28
    Can I use my printer on a USB and a wireless connection at the same time?........................................................... 28
    What is a MAC address?................................................................................................................................................................ 28
    How do I find the MAC address? ............................................................................................................................................... 29
    What is an IP address? ................................................................................................................................................................... 29
     
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    							How do I locate IP addresses? .................................................................................................................................................... 29
    How are IP addresses assigned? ................................................................................................................................................ 30
    What is a key index? ....................................................................................................................................................................... 31
    Loading paper...................................................................................32
    Loading paper.......................................................................................................................................................................32
    Loading various paper types...........................................................................................................................................32
    Printing...............................................................................................34
    Printing basic documents.................................................................................................................................................34
    Printing a document...................................................................................................................................................................... 34
    Printing Web pages........................................................................................................................................................................ 34
    Printing multiple copies of a document................................................................................................................................. 35
    Collating printed copies ............................................................................................................................................................... 35
    Printing the last page first (reverse page order) .................................................................................................................. 36
    Printing multiple pages on one sheet (N-Up)....................................................................................................................... 36
    Pausing print jobs ........................................................................................................................................................................... 37
    Canceling print jobs ....................................................................................................................................................................... 38
    Printing specialty documents.........................................................................................................................................38
    Printing envelopes ......................................................................................................................................................................... 38
    Printing labels .................................................................................................................................................................................. 39
    Printing on custom-size paper ................................................................................................................................................... 40
    Printing other specialty documents ........................................................................................................................................ 41
    Saving and deleting print settings................................................................................................................................41
    Working with photos.......................................................................43
    Using recommended paper.............................................................................................................................................43
    Printing photos.....................................................................................................................................................................43
    Printing photos from a CD or removable storage device connected to the computer ........................................ 43
    Maintaining the printer...................................................................45
    Maintaining print cartridges............................................................................................................................................45
    Installing print cartridges............................................................................................................................................................. 45
    Removing used print cartridges ................................................................................................................................................ 46
    Refilling print cartridges ............................................................................................................................................................... 46
    Using genuine Lexmark print cartridges................................................................................................................................ 46
    Aligning the print cartridges ...................................................................................................................................................... 47
    Cleaning the print cartridge nozzles........................................................................................................................................ 47
    Wiping the print cartridge nozzles and contacts ................................................................................................................ 48
    Preserving the print cartridges .................................................................................................................................................. 49
    Cleaning the exterior of the printer..............................................................................................................................49
    Ordering supplies................................................................................................................................................................50
     
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    							Ordering print cartridges ............................................................................................................................................................. 50
    Ordering paper and other supplies.......................................................................................................................................... 50
    Troubleshooting...............................................................................52
    Using the printer troubleshooting software (Windows only).............................................................................52
    Setup troubleshooting......................................................................................................................................................52
    Power button is not lit .................................................................................................................................................................. 52
    Software did not install................................................................................................................................................................. 53
    Page does not print........................................................................................................................................................................ 54
    Solving printer power problems ............................................................................................................................................... 56
    Removing and reinstalling the software ................................................................................................................................ 57
    Enabling the USB port in Windows .......................................................................................................................................... 58
    Wireless troubleshooting.................................................................................................................................................58
    Printing a network setup page .................................................................................................................................................. 58
    Wireless troubleshooting checklist .......................................................................................................................................... 59
    Wireless configuration does not continue after the USB cable is attached .............................................................. 59
    Cannot print over wireless network......................................................................................................................................... 60
    Cannot print and there is a firewall on the computer ....................................................................................................... 63
    Wi-Fi indicator light is not lit....................................................................................................................................................... 63
    Wi-Fi indicator light is green but the printer does not print (Windows only) .......................................................... 63
    Wi-Fi indicator light is blinking orange during installation (Windows only)............................................................. 65
    Wi-Fi indicator light is blinking orange during installation (Macintosh only) .......................................................... 67
    Wi-Fi indicator light is still orange ............................................................................................................................................ 69
    Wireless print server not installed ............................................................................................................................................ 70
    “Communication not available” message displays when printing wirelessly .......................................................... 71
    Notices................................................................................................72
    Product information...........................................................................................................................................................72
    Edition notice........................................................................................................................................................................72
    European EC directives conformity statement for radio products....................................................................75
    Power consumption...........................................................................................................................................................78
    Networking glossary.......................................................................83
    Index...................................................................................................85
     
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    							Safety information
    Use only the power supply and power supply cord provided with this product or the manufacturer's authorized
    replacement power supply and power supply cord.
    Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
    CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
    subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
    and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
    for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
    Refer service or repairs, other than those described in the user documentation, to a professional service person.
    This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
    components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
    other replacement parts.
    CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
    as the power supply cord or telephone, during a lightning storm.
    SAVE THESE INSTRUCTIONS.
     
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    							Introduction
    Finding information about the printer
    Publications
    See theFor
    Quick Setup sheetInitial setup instructions that came with the printer.
    Printed Getting Started guideAdditional setup instructions that came with the printer.
    Note: Not all products come with printed publications.
    Electronic User's GuideComplete instructions for using the printer. The electronic version installs
    automatically with the printer software.
    Customer support
    DescriptionWhere to find (North America)Where to find (rest of world)
    Telephone supportCall us at
    •US: 1-800-332-4120
    –Monday–Friday (8:00 AM–11:00 PM
    EST), Saturday (Noon–6:00 PM EST)
    Canada: 1-800-539-6275
    –Support in English: Monday–Friday
    (8:00 AM–11:00 PM EST), Saturday
    (Noon–6:00 PM EST)
    –Support in French: Monday–Friday
    (9:00 AM–7:00 PM EST)
    Mexico: 01-800-253-9627
    –Monday–Friday (8:00 AM–8:00 PM EST)
    Note: Support numbers and times may
    change without notice. For the most recent
    telephone numbers available, see the printed
    warranty statement that came with your
    printer.
    Telephone numbers and support hours vary
    by country or region.
    Visit our Web site at www.lexmark.com.
    Select a country or region, and then select the
    Customer Support link.
    Note: For additional information about
    contacting Lexmark, see the printed warranty
    that came with your printer.
     
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    							DescriptionWhere to find (North America)Where to find (rest of world)
    E-mail supportFor e-mail support, visit our Web site:
    www.lexmark.com.
    1Click CUSTOMER SUPPORT.
    2Click Technical Support.
    3Select your printer family.
    4Select your printer model.
    5From the Support Tools section, click e-
    Mail Support.
    6Complete the form, and then click
    Submit Request.
    E-mail support varies by country or region,
    and may not be available in some instances.
    Visit our Web site at www.lexmark.com.
    Select a country or region, and then select the
    Customer Support link.
    Note: For additional information about
    contacting Lexmark, see the printed warranty
    that came with your printer.
    Limited Warranty
    DescriptionWhere to find (USA)Where to find (rest of world)
    Limited Warranty Information
    Lexmark International, Inc.
    furnishes a limited warranty that
    this printer will be free of defects in
    materials and workmanship for a
    period of 12 months after the
    original date of purchase.To view the limitations and conditions of
    this limited warranty, see the Statement of
    Limited Warranty included with this
    printer, or set forth at
    www.lexmark.com.
    1Click CUSTOMER SUPPORT.
    2Click Warranty Information.
    3From the Statement of Limited
    Warranty section, click Inkjet &
    All-In-One Printers.
    4Scroll through the Web page to view
    the warranty.
    Warranty information varies by
    country or region. See the printed
    warranty that came with your
    printer.
    Record the following information (located on the store receipt and the back of the printer), and have it ready when
    you contact customer support so that they may serve you faster:
    Machine Type number
    Serial number
    Date purchased
    Store where purchased
     
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    							Understanding the printer
    Bypassing security warnings during software installation
    Third-party applications, including antivirus, security, and firewall programs may alert you about the printer software
    being installed. For your printer to work properly, allow the printer software to be installed on your computer.
    Understanding the parts of the printer
    WFI
    IP
    R
    IN
    T
    I
    N
    G
    1
    2
    4
    5
    8
    6
    7
    3
    Use theTo
    1Turn the printer on and off.
    – If the printer is inactive for 30 minutes, then the printer reverts to sleep mode to
    conserve energy. Press 
     or start a print job to turn the printer back on.
    – When the printer is in sleep mode, pressing and holding 
     for two seconds will
    turn off the printer.
    Cancel a print job. Press  in the middle of a print job.
    Be alerted for errors.
    2Load or eject paper.
    Cancel a print job. Press  in the middle of a print job.
    3Wi-Fi indicatorCheck wireless status:
    Off—Indicates that no wireless option is available in the printer.
    Orange—Indicates that the printer is ready for wireless connection but it is not
    connected
    Orange blinking—Indicates that the printer is configured but unable to
    communicate with the wireless network
    Green—Indicates that the printer is connected to a wireless network
    4Paper exit trayHold paper as it exits.
     
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