Lexmark X651de User Manual

MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and
the software program.
Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel, check...

Gray background
ABCDE
ABCDE ABCDE
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
From the printer control panel, change the setting from the Quality menu.
For Windows users, change the setting from Print Properties.
For Macintosh users, change the setting from the Print dialog.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded....

Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper...

THE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge.
THE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
Repeating defects
REPEATING MARKS OCCUR EVENLY DOWN THE PAGE
Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.).
Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.).
Replace the print cartridge if the defects occur every:
47.8 mm (1.88 in.)
96.8 mm (3.81 in.)
Replace the fuser if the defects occur...

Solid black or white streaks
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
CHECK THE PAPER TYPE
Try a different type of paper.
Use only transparencies recommended by the printer manufacturer.
Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE...

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties....

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties....

Streaked vertical lines
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
From the printer control panel, select the Default Source from the Paper Menu.
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
THE PRINT CARTRIDGE IS DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR...

THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog....

THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from...