Lexmark X2500 User Manual

							2500 Series All-In-One
Users Guide
December 2006 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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							 Important safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and
power supply cord.
Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety
features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling
connections, such as the power supply cord or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit.
SAVE THESE INSTRUCTIONS.
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
•Windows users—See the User's Guide.
Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
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							Contents
Finding information about the printer..........................................7
Setting up the printer......................................................................11
Checking the box contents..............................................................................................................................................11
Learning about the printer.............................................................12
Understanding the parts of the printer.......................................................................................................................12
Using the control panel buttons....................................................................................................................................14
Learning about the software.........................................................15
Using the printer software...............................................................................................................................................15
Using the Lexmark Imaging Studio...............................................................................................................................15
Using the Solution Center................................................................................................................................................17
Using Print Properties........................................................................................................................................................18
Opening Print Properties ............................................................................................................................................................. 18
Using the Save Settings menu ................................................................................................................................................... 18
Using the I Want To menu ........................................................................................................................................................... 18
Using the Options menu .............................................................................................................................................................. 18
Using the Print Properties tabs .................................................................................................................................................. 19
Using the Toolbar................................................................................................................................................................19
Resetting printer software settings to defaults........................................................................................................20
Loading paper and original documents......................................21
Loading paper.......................................................................................................................................................................21
Loading various paper types...........................................................................................................................................21
Loading original documents on the scanner glass.................................................................................................24
Printing...............................................................................................26
Changing the paper type..................................................................................................................................................26
Printing a document..........................................................................................................................................................26
Printing a Web page...........................................................................................................................................................26
Printing high-quality graphics........................................................................................................................................27
Printing photos or images from a Web page............................................................................................................27
Printing collated copies.....................................................................................................................................................28
Printing the last page first (reverse page order).......................................................................................................28
Printing on both sides of the paper (duplexing)......................................................................................................29
Contents
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							Printing transparencies.....................................................................................................................................................29
Printing envelopes..............................................................................................................................................................29
Printing iron-on transfers.................................................................................................................................................30
Printing cards........................................................................................................................................................................30
Printing multiple pages on one sheet..........................................................................................................................31
Working with photos.......................................................................32
Retrieving and managing photos..................................................................................................................................32
Transferring all photos from a media device using the computer ............................................................................... 32
Transferring selected photos from a media device using the computer ................................................................... 32
Printing photos using the computer............................................................................................................................33
Printing photos from the Photo Library ................................................................................................................................. 33
Printing all photos from a media device using the computer........................................................................................ 33
Printing selected photos from a media device using the computer ........................................................................... 33
Printing Photo Packages .............................................................................................................................................................. 34
Creating photo projects....................................................................................................................................................34
Creating Photo Greeting Cards.................................................................................................................................................. 34
Creating and viewing a slideshow............................................................................................................................................ 35
Printing an image as a multiple-page poster ....................................................................................................................... 35
Copying...............................................................................................37
Copying using the control panel...................................................................................................................................37
Making a copy .................................................................................................................................................................................. 37
Copying 4 x 6 photos..................................................................................................................................................................... 37
Copying using the computer..........................................................................................................................................38
Copying a document using the computer ............................................................................................................................ 38
Copying a photo using the computer..................................................................................................................................... 39
Scanning.............................................................................................40
Scanning using the control panel.................................................................................................................................40
Scanning using the computer........................................................................................................................................41
Scanning a document using the computer .......................................................................................................................... 41
Scanning a photo to the Photo Library................................................................................................................................... 41
Scanning multiple photos at one time using the computer........................................................................................... 42
Scanning multiple photos using the computer .................................................................................................................. 42
Scanning documents or images for e-mailing ..................................................................................................................... 43
Saving a scanned image on the computer............................................................................................................................ 44
Removing image patterns from photos, magazines, or newspapers .......................................................................... 44
Customizing scan settings using the computer .................................................................................................................. 45
Changing the order of programs in the Scan Application list ........................................................................................ 45
Contents
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							Faxing.................................................................................................46
Sending a fax using the software..................................................................................................................................46
Receiving a fax using the software................................................................................................................................47
Using the computer Phone Book..................................................................................................................................47
Printing fax activity reports..............................................................................................................................................47
Blocking junk faxes.............................................................................................................................................................48
Customizing fax settings...................................................................................................................................................48
Customizing settings using the Fax Solution Software .................................................................................................... 48
Setting the number of rings before receiving a fax automatically ............................................................................... 49
Maintaining the printer...................................................................50
Changing print cartridges................................................................................................................................................50
Removing a used print cartridge .............................................................................................................................................. 50
Installing print cartridges............................................................................................................................................................. 50
Achieving better print quality.........................................................................................................................................52
Improving print quality ................................................................................................................................................................ 52
Aligning the print cartridges ...................................................................................................................................................... 52
Cleaning the print cartridge nozzles........................................................................................................................................ 53
Wiping the print cartridge nozzles and contacts ................................................................................................................ 54
Preserving the print cartridges.......................................................................................................................................55
Cleaning the scanner glass..............................................................................................................................................55
Ordering print cartridges..................................................................................................................................................55
Ordering paper and other supplies..............................................................................................................................56
Using genuine Lexmark print cartridges.....................................................................................................................56
Refilling a print cartridge..................................................................................................................................................57
Recycling Lexmark products...........................................................................................................................................57
Troubleshooting...............................................................................58
Setup troubleshooting......................................................................................................................................................58
Power button is not lit .................................................................................................................................................................. 58
Software does not install.............................................................................................................................................................. 58
Page does not print........................................................................................................................................................................ 59
Print troubleshooting........................................................................................................................................................60
Improving print quality ................................................................................................................................................................ 61
Poor text and graphic quality ..................................................................................................................................................... 61
Poor quality at the edges of the page..................................................................................................................................... 62
Print speed is slow .......................................................................................................................................................................... 62
Partial document or photo prints ............................................................................................................................................. 63
Photo smudges................................................................................................................................................................................ 63
Contents
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							Copy troubleshooting........................................................................................................................................................63
Copier does not respond ............................................................................................................................................................. 63
Scanner unit does not close........................................................................................................................................................ 63
Poor copy quality ............................................................................................................................................................................ 64
Partial document or photo copies ............................................................................................................................................ 64
Scan troubleshooting........................................................................................................................................................64
Scanner does not respond .......................................................................................................................................................... 65
Scan was not successful ............................................................................................................................................................... 65
Scanning takes too long or freezes the computer.............................................................................................................. 65
Poor scanned image quality ....................................................................................................................................................... 66
Partial document or photo scans .............................................................................................................................................. 66
Fax troubleshooting...........................................................................................................................................................66
Cannot send or receive a fax....................................................................................................................................................... 66
Can send but not receive faxes.................................................................................................................................................. 67
Can receive but not send faxes.................................................................................................................................................. 67
Printer receives a blank fax.......................................................................................................................................................... 67
Received fax has poor print quality.......................................................................................................................................... 68
Jams and misfeeds troubleshooting............................................................................................................................68
Paper jams ......................................................................................................................................................................................... 68
Paper or specialty media misfeeds ........................................................................................................................................... 68
Printer does not feed paper, envelopes, or specialty media........................................................................................... 69
Banner paper jams ......................................................................................................................................................................... 69
Blinking lights on the control panel.............................................................................................................................70
Error messages.....................................................................................................................................................................71
Removing and reinstalling the software.....................................................................................................................72
Notices................................................................................................73
Edition notice........................................................................................................................................................................73
Power consumption...........................................................................................................................................................79
Index...................................................................................................81
Contents
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							Finding information about the printer
Setup sheet
DescriptionWhere to find
The Setup sheet gives you instructions for setting up
hardware and software.You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Getting Started or Setup Solutions booklet
DescriptionWhere to find
The Getting Started booklet gives you instructions for
setting up hardware and software (on Windows
operating systems) and some basic instructions for
using the printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1From the Finder desktop, double-click the
Lexmark 2500 Series folder.
2Double-click the printer Help icon.
The Setup Solutions booklet tells you how to solve
printer setup problems.
Note: These documents do not ship with all printers. If
you did not receive a Getting Started booklet or a Setup
Solutions booklet, see the User's Guide instead.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Finding information about the printer
7
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							Users Guide
DescriptionWhere to find
The User's Guide gives you instructions for using the
printer and other information such as:
Using the software (on Windows operating systems)
Loading paper
Printing
Working with photos
Scanning (if supported by your printer)
Making copies (if supported by your printer)
Faxing (if supported by your printer)
Maintaining the printer
Connecting the printer to a network (if supported by
your printer)
Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1From the Finder desktop, double-click the Lexmark
2500 Series folder.
2Double-click the printer Help icon.
When you install the printer software, the User's Guide
will be installed.
1Click Start   Œ Programs or All Programs   Œ
Lexmark 2500 Series.
2Click User's Guide.
I f  t h e  l i n k  t o  t h e  User's Guide i s  n o t  o n  y o u r  d e s k t o p ,  f o l l o w
these instructions:
1Insert the CD.
The installation screen appears.
Note: If necessary, click Start ΠRun, and then type
D:\setup, where D is the letter of your CD-ROM drive.
2Click View User's Guide (including Setup
Troubleshooting).
3Click Yes.
An icon of the User's Guide appears on your desktop,
and the User's Guide appears on the screen.
You can also find this document on the Lexmark Web site
at www.lexmark.com.
Help
DescriptionWhere to find
The Help gives you instructions for using the software, if
your printer connects to a computer.While in any Lexmark software program, click Help,
Tips ΠHelp, or Help ΠHelp Topics.
Lexmark Solution Center
DescriptionWhere to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your printer
connects to a computer.To access the Lexmark Solution Center:
1Click Start   Œ Programs or All Programs   Œ
Lexmark 2500 Series.
2Select Lexmark Solution Center.
Finding information about the printer
8
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							Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone supportCall us at
US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
Canada: 1-800-539-6275
English
Monday–Friday (9:00 AM–11:00 PM)
Saturday (Noon–6:00 PM)
French
Monday–Friday (9:00 AM–7:00 PM)
Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change
without notice. For the most recent phone
numbers available, see the printed warranty
statement that shipped with your printer.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail supportFor e-mail support, visit our Web site:
www.lexmark.com.
1Click CUSTOMER SUPPORT.
2Click Technical Support.
3Select your printer family.
4Select your printer model.
5From the Support Tools section, click e-
Mail Support.
6Complete the form, and then click Submit
Request.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Limited Warranty
DescriptionWhere to find (US)Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that
this printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1Click CUSTOMER SUPPORT.
2Click Warranty Information.
3From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4Scroll through the Web page to view
the warranty.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
Finding information about the printer
9
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							Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Finding information about the printer
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