Lexmark T642tn User Manual
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Access doors and trays 81 Clearing jams Access doors and trays The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using. The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general area of a paper jam. 24x Paper Jam 201 Paper Jam200 Paper Jam 260 Paper Jam 23x Paper Jam250 Paper Jam 27x Paper Jam 28x Paper Jam 202 Paper Jam 23x Paper Jam Doors and trays 200 Paper Jam 201 Paper Jam 250 Paper Jam 260 Paper Jam 24x Paper Jam 23x Paper Jam 23x Paper Jam Path and locations 202 Paper Jam 27x Paper Jam 28x Paper Jam Downloaded From ManualsPrinter.com Manuals
Understanding jam messages 82 Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams. Clearing printer jams Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam message or messages displayed on the operator panel. Paper jams can occur in three areas: the front of the printer, inside the printer, and at the rear of the printer. Jams in the front of the printer occur in the input options or the duplex tray. Jams inside the printer occur in two locations and require the removal of the print cartridge. Jams can also occur at the rear of the printer or in one of the output options. Note:The following clearing jam instructions may seem out of numerical sequence. However, they have been grouped to help you quickly clear the print path. To go to a specific jam, see Understanding jam messages. MessageWhat to do* 200 and 201 Paper Jam Remove CartridgeOpen the top front cover, remove the print cartridge, and remove the jam. 202 Paper Jam Open Rear DoorOpen the rear door on the printer, and remove the jam. 23x Paper Jam Check DuplexRemove the duplex tray from the duplex unit, raise duplex deflector, and remove the jam. Open rear duplex door, and remove the jam. 24x Paper Jam Check Tray Open each tray, and remove any jammed media. 250 Paper Jam Check MP FeederRemove all media from the multipurpose feeder, flex and stack the media, reload the multipurpose feeder, and adjust the guide. 260 Paper Jam Check Env FeederLift the envelope weight, remove all envelopes, flex and stack the envelopes, reload the envelope feeder, and adjust the guide. 27x Paper Jam Check Bin xOpen the output bin rear doors and then remove the jam. 28x Paper Jam Check FinisherOpen the finisher top cover and then remove the jam. Open the finisher rear door, then remove the jam. 28x Staple JamOpen the stapler door, remove the staple holder, remove the staple sheet, clear the jam, reinsert the staples and staple holder, and then close the stapler door. * After clearing the jam, press to resume printing. Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 83 Clearing jams 250 Paper Jam Check MP Feeder 1Remove the paper from the multipurpose feeder. 2Flex, fan, and restack the media, and place it into the multipurpose feeder. 3Load the print media. 4Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 5Press . 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1Lift the envelope weight. 2Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, remove the envelope feeder. aLift the envelope feeder up out of the printer, and then set it aside. bRemove the envelope from the printer. Note:If you cannot remove the envelope, the print cartridge will have to be removed. See 200 and 201 Paper Jam Remove Cartridge for more information. cReinstall the envelope feeder. Make sure it snaps into place. Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 84 Clearing jams 3Flex and stack the envelopes. 4Load the envelope feeder. 5Adjust the guide. 6Lower the envelope weight. 7Press . 1 2 12 Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 85 Clearing jams 23x and 24x jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1Open the printer paper tray, and remove any jammed media. 2Open the duplex tray. To remove the media, pull up. Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 86 Clearing jams 3Open any optional trays beginning at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way. 4If you have an optional 2000-sheet feeder, open the front door, press the elevator button to lower the tray, remove the jam, and make sure the stack of print media is neat and aligned. 5Press . Elevator button Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 87 Clearing jams 200 and 201 Paper Jam Remove Cartridge 1Push the release latch, and lower the multipurpose feeder. 2Push the release latch, and open the top front cover. CAUTION:The inside of the printer may be hot. Allow the printer to cool before touching any internal components. 3Lift and pull the print cartridge out of the printer. Warning:Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. 4Place the print cartridge aside. Note:Do not leave the cartridge exposed to light for extended periods. Note:The print media may be covered with unfused toner, which can stain garments and skin. Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 88 Clearing jams 5Pull the print media up and toward you. CAUTION:Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the printer. Warning:If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the printer rear door. 6Align and reinstall the toner cartridge. 7Close the top front cover. 8Close the multipurpose feeder. 9Press . Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 89 Clearing jams 202 Paper Jam Open Rear Door 1If the paper is exiting the printer, pull the media straight out, and press . Otherwise, continue with step 2. 2Open the printer rear door. CAUTION:The inside of the printer may be hot. Allow the printer to cool before touching any internal components. CAUTION:Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the printer. 3Remove the jammed media. 4Close the rear door. 5Press . Downloaded From ManualsPrinter.com Manuals
Clearing printer jams 90 Clearing jams 23x Paper Jam Open Duplex Rear Door 1Open the duplex rear door. 2Remove the jammed media. Depending on the media location, pull the media either up or down. Downloaded From ManualsPrinter.com Manuals