Lexmark Optra S 1620 Manual

Diagnostic Information2-4
4059-XXX
929 Toner Sensor The toner sensor is not operating properly, the developer
drive assembly is not operating properly or the print
cartridge is defective. Go to the“Remove Paper - Output
BinXisdisplayed,POSTIncomplete,Unabletoclearthe
message.” on page 2-84.
930 Printhead
ErrorThe wrong printhead is installed. Replace with the
correct printhead.
931-935
Printhead ErrorThese errors represent a problem with the printhead. Go
to the“Printhead Service Check” on page 2-89.
931...

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939 Controller -
Engine
Communications
ErrorThe controller board and the engine board cannot
communicate with one another. The controller board,
engine board or interconnect board is defective. Check
each board for correct installation and secure ground. If
no problem is found, replace the FRUs in the following
order:
controller board
engine board
interconnect board
Note:The controller software also can cause a 939 error
code. Contact your next level for software support....

Diagnostic Information2-6
4059-XXX
956 Configuration
IDIndicates a problem with the Configuration ID. This error
occurs because the engine received a configuration ID
from the controller software which is not valid for the
level of engine code existing in the printer. Setting the
configuration ID correctly should fix this error. The ID can
be set via the NPA data stream or operator panel.
Note: This error is not generated at POR to allow the
servicer a method of resetting the configuration ID.
However,...

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Sub Error Codes For 9XX and 2XX Error Codes
The sub error codes are helpful troubleshooting a paper path
problem, especially paper jams in the base printer, envelope feeder
and duplex unit.
The following is an example of how the printer displays a duplex unit
sub error code.
982 
CommCommunications error detected by the specified device.
983  Invalid command received by the specified device.
984  Invalid command parameter received by the specified
device....

Diagnostic Information2-8
4059-XXX
Base Printer Sub Error Codes
Each status byte has a different level of troubleshooting value for
each area of the printer. The following table displays status bytes 1,
2 and 3. This set of status bytes is designed to help isolate paper
jams and paper feed problems in the base printer.
Status
Bytes 1, 2,3Explanation
84 xx 00 The input sensor is still covered by the first sheet of paper
through the printer and the second sheet is ready to arrive at
the sensor.
84 xx 01...

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84 xx 0D Paper Tray 4 pass thru sensor is not activated and never
deactivated. A sheet of paper may still be over the sensor or
the flag is still activated.
84 xx 0E Paper Tray 3 pass thru sensor is not activated and never
deactivated. A sheet of paper may still be over the sensor or
the flag is still activated.
84 xx 0F Paper Tray 2 pass thru sensor is not activated and never
deactivated. A sheet of paper may still be over the sensor.
84 xx 11 The paper activated the...

Diagnostic Information2-10
4059-XXX
Envelope Feeder Sub Error Codes
Status byte 1 contains the most valuable information to help isolate a
feed problem with the envelope feeder and is the only byte contained
in the following table.
Duplex Unit Sub Error Codes
Status byte 4 contains the most valuable information to help isolate a
failing part or assembly in the duplex option and is the only byte
contained in the following table.
Status
Byte 1Explanation
00 There was no envelope feeder error reported.
10...

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04 The leading edge of the sheet of paper never arrived at the exit
sensor.
Note:This error is the most common due to the long length of the
paper path between the input sensor and the exit sensor.
05 The duplex logic thinks a sheet of paper is feeding to the duplex
unit due to a sensor malfunction in the paper path when in fact the
printer has not sent a command to send a sheet of paper to the
duplex unit.
06 The exit sensor detected a sheet of paper too early.
07 The...

Diagnostic Information2-12
4059-XXX
User Status Messages
User Status Message Status Action
Ready The printer is ready to
receive and process
data.Press Menu> or
 or

until Reset Printer is
on the second line of
the display. Press
Select to Reset the
printer.
Busy The printer is busy
receiving or processing
data, or printing data.
Note:The printer
indicator light blinks
while the printer is
processing data.PressStoptotakethe
printer out of Busy.
The Not Ready
message is displayed.
No more data is...

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Printing Menu Settings The printer is processing
or printing a list of
current settings menus
because Print Menu
Settings is selected from
the menu.PressStoptotakethe
printer out of Ready.
The Not Ready
message is displayed.
No more data is
processed, but the
printer processes all
paper currently in the
printer paper path.
Press Go to return to
Ready after the page
prints. Press Menu>
or 
until Reset Printer is
on the second line of
the display. Press
Select to reset the...