Lexmark Interpret S405 User Manual

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a 
 USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1Reinstall the ink cartridges, see “Replacing...

RECONNECT THE PRINTER POWER SUPPLY
1Turn off the printer, and then unplug the power cord from the wall outlet.
2Gently remove the power supply from the printer, and then reinsert it.
3Plug the power cord into the wall outlet, and then turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
RESTART THE COMPUTER AND TRY AGAIN
Cannot print through...

“Paper jam in the duplex unit” on page 123
“Paper jam in the ADF (selected models only)” on page 124
“Paper or specialty media misfeeds” on page 125
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1Press  to turn off the printer.
2Check the paper tray or lift the scanner unit to check for jammed paper.
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3Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper...

1Push down the duplex latches and pull out the duplex unit.
CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper
path. To avoid injury, use caution when accessing this area for clearing a paper jam.
2Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
3Reinsert the duplex unit.
4Touch DONE or press , depending on your printer model.
5From your computer, resume the print job.
Paper jam in the ADF...

1Open the ADF door, and then gently pull out the jammed paper.
Note: Be careful not to tear the paper while removing it.
2Close the ADF door.
3Touch DONE or press , depending on your printer model.
4From your computer, resume the print job.
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
CHECK PAPER LOADING
Load...

Print troubleshooting
“Poor quality at the edges of the page” on page 126
“Streaks or lines on printed image” on page 127
“Print speed is slow” on page 127
“Computer slows down when printing” on page 128
Poor quality at the edges of the page
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
CHECK MINIMUM PRINT SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
Left and right margins:
–6.35 mm (0.25 in.)...

3If necessary, click Advanced.
4From the print options pop-up menu, choose Print Settings or Quality & Media.
From the Paper Type pop-up menu, choose a paper type.
From the Print Quality pop-up menu, choose Photo or Best.
5Click Print.
Streaks or lines on printed image
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
CHECK THE INK LEVELS
Replace low or empty ink cartridges.
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE
MAKE SURE THE INK...

Computer slows down when printing
These are possible solutions. Try one of the following:
IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE
IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER)
1Unplug the power cord from the access point.
2Wait ten seconds, and then insert the power cord.
Copy and scan troubleshooting
“Copier or scanner does not respond” on page 128
“Scanner unit does not close” on page 128
“Poor copy or scanned image quality” on page 128
“Partial...

REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY
USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE
MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
CORNER
Partial copies or scans of documents or photos
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
CORNER
SELECT A PAPER SIZE FROM THE...

MAKE SURE “ENABLE NETWORK SCAN TO COMPUTER” IS SELECTED IN THE GENERAL TAB OF THE SCAN
CENTER (MACINTOSH ONLY)
Notes:
This is available only in Mac OS X version 10.6.
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center > Preferences > General tab
Scanning takes too long or freezes the computer
If the Before you troubleshoot checklist does not solve the problem,...