Lexmark E352dn User Manual

Photoconductor kit end-of-life
41Maintaining the printer
5Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge 
with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The 
cartridge clicks into place when correctly installed.
6Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge 
assembly with the green arrows on...

Maintenance kit
42Maintaining the printer
Maintenance kit
80 Scheduled maintenance appears on the display after 120,000 pages have printed to let you know it is time to replace 
printer maintenance items. Order a maintenance kit when 80Scheduled maintenance first appears on the display. The 
maintenance kit contains a media exit guide and all the items necessary to replace the pick rollers, the fuser, and the 
transfer roller. 
Note:The maintenance kit may not be available in all geographies.
See the...

Clearing jams
43 6
Clearing jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more 
information on avoiding paper jams, see Avoiding jams on page17. If jams do occur, follow the steps outlined in this 
section.
To resolve the paper jam messages, you must clear the entire paper path, and then press  to clear the message and 
resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however,...

Clearing a jam
44Clearing jams
Clearing a jam
We recommend clearing the entire paper path when a paper jam occurs.
1Open the 250-sheet tray. If necessary, remove the tray from the printer.
2Remove the jammed media.Downloaded From ManualsPrinter.com Manuals 

Clearing a jam
45Clearing jams
3Press down on the green duplex flap to release jammed pages from the duplex area, and then remove any 
crumpled paper.
4Install the 250-sheet tray.Downloaded From ManualsPrinter.com Manuals 

Clearing a jam
46Clearing jams
5Open the front door, and remove the print cartridge assembly.
6Lift the green flap at the front of the printer, and then remove the jammed pages beneath it.CAUTION:The fuser or fuser area may be hot.Downloaded From ManualsPrinter.com Manuals 

Clearing a jam
47Clearing jams
7Open the rear exit, and remove the jammed pages.
8After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are closed.
9Press .
Note:Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the 
image of a page may be reused after the page is printed but before it has successfully exited the 
printer if that memory is needed for another use. Therefore, a jammed page may or may not be...

Clearing a jam
48Clearing jams
Clearing a jam in the manual feeder
1Remove the paper from the manual feeder.
2Open the front door, and remove the print cartridge assembly. Downloaded From ManualsPrinter.com Manuals 

Clearing a jam
49Clearing jams
3Lift the green flap at the front of the printer, and then remove the jammed pages beneath the flap.
4Open the rear exit door, and remove the jammed pages.
5After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are closed.
6Press .
Note:Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the 
image of a page may be re-used after the page is printed but before it has successfully...

Troubleshooting
50 7
Troubleshooting
Online customer support
Customer support is available on the Lexmark Web site at www.lexmark.com.
Calling for service
When you call for printer service, describe the problem you are experiencing, the message on the display, and the 
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. See the label on the printer for this information.
The serial number is also listed on the menu settings page. For...