Lexmark E260dn User Manual

Multiple-language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Select Print as image.
4Click OK.
Job takes longer than expected to print
The job is too complex.
Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Job prints from the wrong tray or on the wrong paper
These are...

Incorrect characters print
Hex Trace mode
 - Slowly blinking
Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex
Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on.
Tray linking does not work
Make sure to do all of the following:
Load both Tray 1 and Tray 2 with the same paper size and type.
From Print Properties or the print dialog, change the Paper source to Automatically select.
Large jobs do...

MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer from the wall outlet.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION...

Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper or specialty media. For more information, see “Paper and specialty media guide” on
page 50.
FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN THE TRAY
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY
Make sure the stack of paper you load does not exceed the...

Page that jammed does not reprint after the jam is cleared
Jam Recovery is set to Off. Do one of the following to set Jam Recovery to Auto or On:
If the printer is on a network, access the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address
in the TCP/IP section.
2From the Settings tab, make sure Jam Recovery is set to Auto or On, and then click Submit.
If...

After a few minutes, the print quality test pages print. The pages include:
An information page containing information about the device, the cartridge, margin settings, and minimum
stroke width, and a graphic for evaluating the print quality
Two pages for assessing how well the printer is capable of printing various types of graphics
7Examine the pages to determine the quality of printing. If there are problems, see “Solving print quality problems”
on page 115.
To return to the Home menu, press and hold...

CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Gray background
From the Quality menu, select a reduced Toner Darkness setting before sending the job to print. To access the Quality
menu, do one of the following:
If the printer is on a network, access the Embedded Web Server by typing the printer IP address into the address
field of your Web browser. From the Settings tab, click Print Settings.
If the printer is connected to a computer by a USB or...

Incorrect margins
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
CHECK THE PAGE SIZE SETTING
Before sending the job to print, specify the correct page size in Print Properties or the software program.
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the...

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
From Print Properties, change these settings.
Note: This solution applies to Windows users only.
From the Quality menu, change these settings.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough...

CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
THE TONER MAY BE LOW
When Toner is low appears on the virtual display, or when the print becomes faded, order a new toner cartridge.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are...