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Lexmark E260dn User Manual

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Page 101

5Close the front door.
6Press  to continue printing.
Clearing jams from the standard exit bin
A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in
the standard exit bin.
To remove the jam, gently pull the sheet straight out of the standard exit bin.
Clearing jams from Tray 1
To see whether paper is jammed in or behind Tray 1, the standard tray:
1Remove Tray 1.
Clearing jams
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Page 102

2Remove the jammed paper.
3If necessary, depress the lever to free the paper and remove the jam.
4Insert the tray.
5Press  to continue printing.
Clearing jams
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Clearing jams from Tray 2
To see whether paper is jammed in or behind Tray 2:
1Remove Tray 2.
2Remove the jammed paper.
Clearing jams
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Page 104

3Insert the tray.
4Press  to continue printing.
Clearing jams in the manual feeder
Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this
way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see
“Clearing jams behind the photoconductor kit and toner cartridge” on page 99.
Clearing jams
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Page 105

Clearing jams behind the rear door
If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer:
1Push the release button, and then lower the front door.
2Pull open the rear door.
The paper may be jammed with one end caught in the standard exit bin.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clearing jams
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Page 106

3Remove the jammed paper.
4Close both the front and rear doors.
5Press  to continue printing.
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Page 107

Troubleshooting
Understanding printer messages
Close door
Close the front door of the printer.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the specified paper in the manual feeder, and then press  to continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size....

Page 108

Load manual feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
Press  to continue printing.
The printer manually overrides the request, and then paper prints from an automatically selected tray.
Cancel the current job.
Load manual feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
Press  to continue printing.
The printer manually overrides the request, and then paper prints from an...

Page 109

58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3Remove the additional tray(s).
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible tray 
Only options designed specifically for this printer are supported.
Try one or more of the following:
Remove the tray.
Press  to continue printing.
88 Replace toner
Try one or...

Page 110

Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure the  light is on before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you installed the correct printer software for your printer model.
Click Install...
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