Lexmark C760 Service Manual

Diagnostic information2-25
  5060-4xx
Utilities Menu
Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print 
jobs. Other menu items let you set up printer hardware and troubleshoot printer problems.
To n e r  
Darkness
To lighten or darken printed output, or 
conserve toner.
Note:
Setting Toner Darkness to values of 
1, 2, or 3 is only effective when using the 
PostScript driver. 5
If Print Mode is Black & White, a 
setting of 5...

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Format Disk To format the printer hard disk.
Warning: Do not turn off the printer while 
the hard disk is formatting. Ye s
Deletes any data stored on the hard 
disk and prepares the device to 
receive new resources.
No Cancels the request to format the hard 
disk and leaves current resources 
stored on the disk.
Format Flash To for mat the flash memor y.
Warning: Do not turn off the printer while 
the flash is formatting. Ye s
Deletes any data stored in flash 
memory and...

Diagnostic information2-27
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User attendance messages
Note:  A secondary message only displays if the finisher option is installed. Use the  “Sub error code table” on 
page 2-18  to help diagnose paper jam problems.
User primary 
message User secondary 
message
Explanation
Setup Required This message is displayed when the printer has detected at  POST, that packing material is still installed and must be 
removed. The user should verify that the machine is 
properly setup.
Press Go and Reflash...

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Close Door This message is displayed when the printer upper front  cover (door) is open.
Close the upper front cover (door).
Close  Door This message is displayed when the HCIT (2000-sheet)  option tray door is open. Close the tray door to clear the 
message.
Close Finisher Door This message is displayed when the Finisher Option front  door is open. Close the finisher front door.
Disk Corrupted This message is displayed when the printer has detected  that there are errors...

Diagnostic information2-29
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Load Staples This message is displayed when the Staples Empty Alarm is  activated and there are no staples in the staple unit or the 
staple unit is not installed.
This message appears:
 Prior to printing the first page of a batch of pages that  are to be stapled
or 
 During the printing of a batch of pages that are to be  stapled (if the condition cannot be detected prior to 
printing the first page of the batch).
 The following actions can be taken:
 A new...

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Install Tray  x or 
Cancel Job
Install Bin  x or 
Cancel Job 
Install Duplex or 
Cancel Job This message is displayed when the printer requests the 
user to insert tray 
x before it can continue printing the job. 
The printer needs to pick media from the missing tray or the 
trays below it.
Tray=Tray 1, Tray 2, Tray 3, Tray 4, or Tray 5 
Note : This message displays when refilling the trays during 
a job. Before filling tray  x take the printer offline by pressing 
Stop...

Diagnostic information2-31
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30 ITU Error
Check Area
Move Z Down
Power Off/On This message is displayed when the ITU is not sensed. 
If the ITU is present, check the ITU Release Lever for 
correct operation. The ITU Release Lever is the black lever 
located on the left upper side frame above the ITU opening 
and can be seen by opening and lowering the MPF 
Assembly. When locked the lever should be at the 6 oclock 
position. When unlocked it should be in a 3 oclock position. 
Undue pressure is...

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34 Incorrect
Media  Change 
This message is displayed when the printer detects a media 
mismatch.
Primary Message: 34 Incorrect Media.
Secondary Message: <
type>= Bond, Cardstock, Colored, 
Labels, Envelopes, Letterhead, Plain, Preprint, 
Transparency or Glossy. < size>= Letter, Legal, B5, A4, 
Exec, Univ, A5, A3, 11x17, Folio or Stmt, 73/4, 9, 10, DL, 
C5, B5 or other.
The following actions can be taken:
 Replace the media in the source with the requested  media and...

Diagnostic information2-33
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36 Printer Service 
Required This message is displayed when background toner prevents 
a completion of a TPS calibration cycle. Service is required 
to fix the problem.
Press 
Go to clear the error.
If the Service Printer message is displayed it means that a 
TPS failure has most likely occurred. The printer continues 
to operate but the color quality degrades. The most probable 
cause for this error message is a defective print cartridge or 
ITU.
37 Insufficient...

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37 Insufficient 
Memory Held Jobs May Not 
Be Restored
Help Jobs May Not be 
RestoredThis message displays when the printer has attempted to 
Print and Hold jobs from the disk and found that some or all 
of the jobs could not be restored. Each of the three 
57 Configuration Held Jobs messages describe different 
conditions under which the restore failed.
 Primary Message: 37 Insufficient Memory. The printer  firmware ran out of memory while attempting to restore 
the...