Kyocera KM C3232 User Manual

							Troubleshooting
6-15
Clearing Paper Jams
If a paper jam occurs, the touch panel 
will display Paper misfeed and the 
copying will stop. Refer to these 
procedures to remove the jammed 
paper.
Jam Location Indicators
When a paper jam occurs, the jam location indicators and corrective action are displayed. Jam 
location indicators indicate the paper jam position, as shown below. 
After clearing the jam, the machine will warm up again and the error message will be cleared. The 
machine resumes from the page on which the jam occurred.
Paper misfeed.
r emov e any  paper  that i s i nsi de.
3.Open cassette 1.
4.Remov e paper .
5 .Re se t the  ca sse tte  a nd cl o se  the  co v e r
.
2.Open dupl ex uni t A1 and 1.Remov e paper .
JAM 00
Jam Location 
IndicatorsPaper Jam Location Reference 
Page
ACassette 1 page6-16
BCassette 2 page6-17
CCassette 3, 4 (option) page6-18
DMP Tray page6-19
ELeft Cover 1 Interior page6-23
FLeft Cover 2 Interior page6-24
GFixing Unit page6-24
HDocument Processor (option) page6-26
IDocument Finisher (option) page6-27





















Paper misfeed.
remove any paper that is inside.
3.Open cassette 1.
4.Remov e paper .
5 .Re se t th e  ca sse tte  a nd  cl o se  th e  co v e r . 2.Open duplex unit A1 and 1.Remov e paper .
JAM 00
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							Troubleshooting
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Paper Jam Precautions
• Do not reuse paper cleared from a jam. 
• If the paper was torn during removal, be sure to remove any loose scraps of paper from the 
machine inside. Scraps of paper left in the machine may cause subsequent jamming.
• Jammed paper from the document finisher (option) or 3000 sheet document finisher (option) 
will be fed out again. Do not return this paper to the document finisher tray. 
Cassette 1
Follow the steps below to clear Cassette 
1 jams. 
1Open left cover 1.
2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Open duplex unit A1. 
Caution: The fixing unit of this product is extremely hot. Take sufficient care when 
working in this area, as there is a danger of getting burned.
Paper misfeed.
r emov e any  paper  that i s i nsi de.
3.Open cassette 1.
4.Remov e paper .
5.Re se t the  ca sse tte  a nd cl o se  the  co v e r
.
2.Open dupl ex uni t A1 and 1.Remov e paper .
JAM 00
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							Troubleshooting
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4Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
5Pull out Cassette 1. 
6Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
7Securely push Cassette 1 back in place. 
8Close duplex unit A1 and left cover 1. 
Cassette 2
Follow the steps below to clear Cassette 
2 jams. 
1Open left cover 2.
Paper misfeed.
2.Open cassette 2.
3.Remove paper.
4 .Re se t the  ca sse tte  a nd  cl o se  the  co v e r
.
and remove any paper that is inside. 1.Open left cover 2 of the machine
JAM 00
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							Troubleshooting
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2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Pull out Cassette 2. 
4Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
5Securely push Cassette 2 back in place. 
6Close left cover 2.
Cassette 3, 4 (option)
Follow the steps below to clear paper 
jams when using the optional paper 
feeder or 3000 sheet paper feeder and a 
jam occurs in Cassettes 3 or 4. 
1Open left cover 3.
Paper misfeed.
2.Open cassette 3.
3.Remov e paper .
4.Re se t the  ca sse tte  a nd cl o se  the  co v e r
.
and r emov e any  paper . 1.Open the left cover 3 of the machine
JAM 00
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							Troubleshooting
6-19
2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Pull out the cassette in use.
4Remove any jammed paper.
5Push the cassette back in securely.
6Close left cover 3.
MP Tray
Follow the steps as below to clear paper 
jams in the MP tray.
1Open left cover 1.
Paper misfeed.
gui de B1 to r emov e any  paper .
3.Remove any paper from
the multi purpose tray.
4.Open cassette 1. Follow the guidance. 2.Open dupl ex uni t A1 and paper  feed 1.Remov e paper .
JAM 00
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							Troubleshooting
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2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Open duplex unit A1. 
4Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
5Open feed guide B1. 
6Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
Caution: The fixing unit of this product is extremely hot. Take sufficient care when 
working in this area, as there is a danger of getting burned.
B1
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7Remove all paper from the MP tray.
8Pull out Cassette 1. 
9Rotate Handle B2 to the left at least 10 times. Jammed 
paper will be fed inside the left cover.
10Remove any jammed paper. Follow the steps below if 
unable to remove jammed paper.
11Pull out paper feed unit B3. 
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							Troubleshooting
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12Open the cover B4 and remove the jammed paper. 
13If the paper tears, pull paper feed unit B3 out fully, lift 
upward and remove.
14Pull Cassette 1 out fully, lift upward and remove. 
15Remove any jammed paper.
16Return Cassette 1 and paper feed unit B3 to their original positions.
17Close feed guide B1, duplex unit A1 and left cover 1. 
18Reload the paper in the MP tray.
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							Troubleshooting
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Left Cover 1 Interior
Follow the steps below to clear jams 
occurring inside left cover 1. 
1Open left cover 1.
2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Open duplex unit A1. 
4Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
5Close duplex unit A1 and left cover 1. 
Paper misfeed.
3.Open dupl ex uni t A1 and
r emov e any  paper  that i s i nsi de.
4.Close the cover. 2.Remov e paper . 1.Open left cover  1.
JAM 00
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							Troubleshooting
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Left Cover 2 Interior
Follow the steps below to clear jams 
occurring inside left cover 2. 
Follow the steps below at left cover 3 to 
clear paper jams when using the 
optional paper feeder or 3000 sheet 
paper feeder and a jam occurs in 
Cassette 3. 
1Open left cover 2.
2Remove any jammed paper.
If the paper tears, remove any loose scraps from the 
machine.
3Close left cover 2.
Fixing Unit
Follow the steps as below to clear paper 
jams in the fixing unit. 
1Open left cover 1.
Paper misfeed.
3.Close the cov er . 2.Remove the paper. 1.Open l eft cov er 2 of the machine.
JAM 00
Paper misfeed.
3.Open fi xi ng cov er  A2 to check
paper  i nsi de.
4.Close the cov er . 2.Open duplex uni t A1 and r emove any  1.Remov e paper .
JAM 00
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