Konica Minolta magicolor 4690MF User Manual

Solving Problems with Printing Quality 239
There are 
toner 
smudges or 
residual 
images.One or more of the 
toner cartridges are 
defective or installed 
incorrectly.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The fuser separator 
levers are adjusted 
for envelope printing.Return the fuser separator levers to the 
plain paper setting.
There are 
toner 
smudges on 
the back side 
of the page 
(whether or 
not it has 
been 
duplexed).The media transfer 
roller is...

Solving Problems with Printing Quality 240
Image 
defects.The laser lens is dirty. Clean the laser lens.
A toner cartridge may 
be leaking.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
A toner cartridge may 
be defective.Remove the toner cartridge with the 
color causing the abnormal image.
Replace it with a new toner cartridge.
One or more of the 
imaging units may be 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
Lateral...

Solving Problems with Printing Quality 241
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance sheet.Line art does 
not print in 
color.The line art setting for 
2400 x 600 dpi 
requires Color Match-
ing to be turned off.In the printer driver, go to Quality tab 
and choose Off in the Color Matching.
Lower the resolution to 1200 x 600 or 
600 x 600 dpi.
The color 
has...

Status, Error, and Service Messages 242
Status, Error, and Service Messages
Status, error, and service messages are displayed in the message window. 
They provide information about your machine and help you locate many prob-
lems. When the condition associated with a displayed message has changed, 
the message is cleared from the window.
Status Messages
This message... means... Do this...
ACCEPTEDThe settings were applied. No action needed.
DATA RECEIVINGThis machine is receiving 
data.
ENERGY SAVEThe...

Status, Error, and Service Messages 243 Error Messages
For details on fax error messages, refer to the Facsimile User’s Guide 
on the Documentation CD/DVD.
This message... means... Do this...
ADDRESS IS TOO LONGThe e-mail address 
retrieved from the 
LDAP server 
exceeds 64 charac-
ters.This machine can han-
dle addresses contain-
ing no more than 64 
bytes. Use a shorter 
address.
CANNOT CONNECT
xxx ServerWhile the scanned 
document was 
being sent in Scan 
mode, a connection 
with the specified...

Status, Error, and Service Messages 244
DISCONNECT
USB MemoryThe connection to 
the USB memory 
device was inter-
rupted.Check the connection 
to the USB memory 
device, and then try 
sending the fax again.
DISCONNECT
xxx ServerThe connection to 
the server was inter-
rupted.Check the settings 
specified in the NET-
WORK SETTING and 
E-MAIL SETTING 
menus, and then try 
sending the data 
again.
Fuser Unit LifeThe time to replace 
the fuser unit has 
been reached.Replace the fuser unit.
I-UNIT END
REPLACE...

Status, Error, and Service Messages 245
JOB CANCELEDWhile a document 
was being scanned 
from the original 
glass in Scan mode, 
more than one 
minute had passed 
after the first page 
of the document 
was scanned or the 
data could not be 
sent. Therefore, the 
scan job was auto-
matically canceled.Turn the machine off, 
and then, after waiting 
a few seconds, turn it 
on again. When send-
ing multiple pages, for 
example, from a book, 
scan the first page, and 
then scan the next 
page within one...

Status, Error, and Service Messages 246
NO NETWORK SETTINGThe network set-
tings had not been 
completely specified 
when the machine 
was switched to 
Scan mode.Before scanning in 
Scan mode, specify 
the network settings in 
the NETWORK SET-
TING menu.
NO SUITABLE PAPER
LOAD PAPER (xxx)Paper suitable for 
printing is not 
loaded in a paper 
tray.Load paper suitable for 
printing into a paper 
tray.
NOT E-MAIL ADDRESSNo speed dial desti-
nation or group dial 
destination is regis-
tered.
Otherwise, an...

Status, Error, and Service Messages 247
OUTPUT TRAY FULL
REMOVE PAPERThe output tray is 
full of paper.Remove all paper from 
the output tray.
OVER SEARCH TIMECommunication with 
the LDAP server 
has timed out.Establish a connection 
with the LDAP server 
again.
PAPER EMPTY
LOAD PAPER (xxx)The indicated paper 
tray has run out of 
paper.Load media into the 
indicated tray.
PAPER SIZE ERROR
RESET PAPER (xxx)Paper of the 
selected size is not 
loaded in a paper 
tray.Load paper of the 
selected size into a...

Status, Error, and Service Messages 248
THE PARTY IS FULLThe maximum num-
ber of 236 destina-
tions for the scan 
data has been 
reached.Send the data, and 
then try scanning 
again. Otherwise, 
delete unnecessary 
destinations before 
adding the desired 
ones.
TONER EMPTY
CHANGE x TONERThe indicated toner 
cartridge has 
become empty. 
(This message 
appears if 
TONER 
EMPTY STOP
 on 
the MACHINE SET-
TING menu is set to 
ON.)Replace the indicated 
toner cartridge.
Toner Low xThe indicated toner...