Konica Minolta magicolor 2550DN User Manual

							Status, Error, and Service Messages 137
PAPER JAM
TRAY XMedia has misfed while being 
pulled from the specified tray 
(X
).Locate and remove the mis-
feed.
PUT 
“SIZE” 
“TYPE”
IN TRAY 1The paper size set from the 
printer driver is different from 
the size of paper loaded into 
Tray 1.
This message appears when 
PAPER MENU/INPUT 
TRAY/TRAY 1 MODE
 is set 
to 
CASSETTE.When 
PAPER MENU/
INPUT TRAY/AUTO 
CONTINUE
 is set to ON: 
Printing continues with paper 
of a different size, even if this 
message appeared.
To print using paper of the 
desired size, load paper of 
the correct size, and then try 
printing again.
When 
PAPER MENU/
INPUT TRAY/AUTO 
CONTINUE
 is set to OFF: 
Load paper of the correct 
size.
In addition, press the Down 
key to be able to print using 
the loaded paper.
PUT 
“SIZE” 
“TYPE”
IN TRAY 2The paper size set from the 
printer driver is different from 
the size of paper loaded into 
Tray 2. This message appears 
when 
PAPER MENU/INPUT 
TRAY/AUTO CONTINUE
 is 
set to 
OFF.Load paper of the correct 
size.
In addition, press the Down 
key to be able to print using 
the loaded paper.
REPLACE 
OPC DRUMWaste toner bottle is full. Replace the drum cartridge.
REPLACE X 
TONERThe X
 toner cartridge is empty.
This message appears when 
the 
QUALITY/TONER OUT 
ACTION
 menu is set to 
STOP.Replace the toner cartridge.
X TONER
MISSINGThe X
 toner cartridge is not 
installed.Install a X
 toner cartridge. This 
message...means... do this...
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							Status, Error, and Service Messages 138
Service Messages
These messages indicate a more serious error that can only be corrected by 
a customer service engineer. If one of these messages appears, turn the 
printer off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.  
MEDIA 
MISMATCHThe media type set in the 
printer driver is different from 
the type of media loaded.Load the correct media type.
PAPER 
MISMATCHWhen using Tray 1: The paper 
size set from the printer driver 
is different from the size of 
paper loaded into Tray 1.
This message appears when 
PAPER MENU/ INPUT 
TRAY/TRAY 1 MODE
 is set 
to 
CASSETE and AUTO 
CONTINUE
 is set to OFF.To print using paper of the 
desired size, load paper of 
the correct size, and then try 
printing again.
This service 
message...means... do this...
SERVICE 
CALL XXAn error has been detected 
with the item indicated “XX
” in 
the service message.Reboot the printer. This often 
clears the service message, 
and printer operation can 
resume.
If the problem persists, con-
tact Technical Support. This 
message...means... do this...
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							9
Installing
Accessories
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							Introduction 140
Introduction
Note
Use of accessories not manufactured or supported by 
KONICA MINOLTA will void your warranty. 
This chapter provides information about the following accessories.
Note
Installing accessories always requires that the printer and accessories 
are turned off and unplugged during installation.
!For details on the available options, refer to 
printer.konicaminolta.com.
Antistatic Protection
Note
It’s very important to protect the printer controller board from 
electrostatic damage while performing any task involving the controller 
board.
Turn off all power switches first. If an antistatic wrist strap is provided in 
your printer option kit, attach one end of it to your wrist and the other 
end to the bare metal chassis on the back of your printer. Never attach 
the wrist strap to any piece of equipment with an electrical current 
present. Plastic, rubber, wood, painted metal surfaces, and telephones 
are not acceptable grounding points.
If you don’t have an antistatic wrist strap, discharge your body’s static 
electric charge by touching a grounded surface before you handle any 
printer boards or components. Also avoid walking around after 
grounding yourself.Dual In-Line 
Memory Module 
(DIMM)128 MB, 256 MB, 512 MB DIMM 
Duplex Option
Auto duplexing
Tra y 2
500-sheet tray
Hard Disk
40 GB Hard Disk
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							Dual In-Line Memory Module (DIMM) 141
Dual In-Line Memory Module (DIMM)
A dual in-line memory module (or DIMM) is a compact circuit board with sur-
face-mount memory chips.
Your printer comes with 128 MB SDRAM printer memory on board. However, 
you can upgrade to a maximum of 640 MB of RAM through the installation 
of an additional unbuffered SDRAM DIMM. Your printer comes with one free 
DIMM slot.
Required Memory during Printing
Installing a DIMM
Note
It’s very important to protect the printer controller board and any 
associated circuit boards from electrostatic damage. Before performing 
this procedure, review the antistatic caution on Page 140. In addition, 
always handle circuit boards by the edges only.
1Turn off the printer and discon-
nect the power cord and inter-
face cables.
!If the duplex option is 
installed, remove it.Monochrome Full Color Full Color
Simplex / Duplex Simplex Duplex
Resolution Stan-
dardHigh 
QualityStan-
dardHigh 
QualityStan-
dardHigh 
Quality
Paper Size
Letter/A4
128 MB 128 MB 128 MB 128 MB 128 MB 256 MB
Legal
128 MB 128 MB 128 MB 256 MB 128 MB 384 MB
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							Dual In-Line Memory Module (DIMM) 142
2Using a screwdriver, remove the 
screw on the back of the printer.
3Remove the rear panel.
!Since there are two 
hooks on the right side of 
the panel, remove the 
rear panel by slightly pull-
ing the left side of the 
panel toward you, then 
sliding the panel off to the 
left.
4Insert the new DIMM straight 
into the DIMM connector until 
the latches snap into the locked 
position.
Observe the keyed side of the 
DIMM to align it with the connec-
tor. If you cannot snap the DIMM 
into place, do not force it. Repo-
sition it, making sure that the 
DIMM is seated completely in 
the connector.
5Reinstall the panel and tighten the screw.
!If you removed the duplex option in step1, reinstall it.
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							Dual In-Line Memory Module (DIMM) 143
6Reconnect all interface cables.
7Reconnect the power cord, and 
turn on the printer.
8Declare the additional RAM in the Windows printer driver (Properties/Con-
figure tab, see Page 10).
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							Hard Disk 144
Hard Disk
If a hard disk is installed, fonts can be downloaded and saved, and the over-
lay function can be used.
Installing a Hard Disk
Note
It’s very important to protect the printer controller board and any 
associated circuit boards from electrostatic damage. Before performing 
this procedure, review the antistatic caution on Page 140. In addition, 
always handle circuit boards by the edges only.
1Turn off the printer and discon-
nect the power cord and inter-
face cables.
!If the duplex option is 
installed, remove it.
2Using a screwdriver, remove the 
screw on the back of the printer.
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							Hard Disk 145
3Remove the rear panel.
!Since there are two 
hooks on the right side of 
the panel, remove the 
rear panel by slightly pull-
ing the left side of the 
panel toward you, then 
sliding the panel off to the 
left.
4Attach the mounting pin on the 
printer controller board.
!Be sure to slide the tab 
on the hard disk mount-
ing pin to the left during 
installation.
5Attach the spacer to the hard 
disk controller board.
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							Hard Disk 146
6Attach the hard disk to the 
printer controller board.
7Reinstall the panel and tighten the screw.
!If you removed the duplex option in step1, reinstall it.
8Reconnect all interface cables.
9Reconnect the power cord, and 
turn on the printer.
10Declare the hard disk in the Windows printer driver (Properties/Configure 
tab, see Page 10).
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