Kodak ESP 3250 User Manual

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8Troubleshooting
Basic troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your 
printer. Wait five seconds. Turn on the printer. 
Use the following information to help troubleshoot problems with your printer.
For more troubleshooting information, go to:
•www.kodak.com/go/itg to use our Step-by-Step Solutions and Repair tool for 
help with problems such as paper jams and image quality.
•www.kodak.com/go/esp3250support for FAQs and links to other support for 
your printer.
•www.kodak.com/go/esp3250downloads to download the latest software and 
firmware files.
•www.kodak.com/go/esp3250specs for the recommended system requirements.
Problem Possible Solutions
Printer does not power on
• Make sure you are using the power cord that came with your printer. 
• Make sure the power cord is connected to the AC adapter and is plugged 
into an outlet or power strip.
• If the USB 2.0 cable was disconnected from the printer, then reconnected, or 
if power to the printer was interrupted, restart the computer.
Printer not detected
• Make sure your printer is plugged in and turned on.
•Make sure: 
–you have a USB 2.0 cable.
–that the USB cable is connected to both your printer and your computer.
Printhead carriage jam
• Open the printer access door and clear any obstructions.
• Check that the printhead and ink cartridges are installed correctly.
(The printhead and ink cartridges are installed correctly when you hear 
them click into place.)
Image quality problems
• For best results, use KODAK Paper or a paper with the COLORLOK 
Technology logo on the package.
• Make sure the paper is loaded correctly. See Loading paper, page 8 
5. For more help, go to www.kodak.com/go/itg, select All-in-one printer, 
then Print Quality (missing colors, blank prints, etc).
Ink cartridge problems
• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak 
brand or refilled ink cartridges. 
• Remove, then install the cartridges again. Make sure the cartridges click into 
place.
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							Troubleshooting
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For more troubleshooting information, go to www.kodak.com/go/esp3250support.
Status light
The status light indicates the condition of the printer. 
Power status light
Paper jam
• Check for paper in the rear-access cleanout area.
• Open the printer access door and gently remove any paper from inside the 
printer. 
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, see www.kodak.com/go/itg. Select All-in-one printer, 
then Paper jam.
Error messages or other 
problems you cannot 
resolveIf you need to contact Kodak (see www.kodak.com/go/contact), have the 
following information available:
• Kodak Service Number (located inside or on the outside of the printer)
• Printer mode number (located on the back of the printer)
• Computer model, operating system, and version of Home Center Software
• Exact wording of any error message(s) Problem Possible Solutions
Power light What it means
Off
• The printer is turned off.
– Press the on/off button to turn on power.
• The printer does not have power.
– Make sure that the power cord is plugged into the back of the printer and 
into an electrical outlet, and that the electrical outlet has power.
Blinking
•The printer is busy.
– Wait for the printer to finish the task.
On
•The printer is ready
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9Product and Safety Specifications
Specifications for this KODAK ESP 3200 Series All-in-One Printer are described in 
the tables below.
Specifications and features
Print performance
Photo printing features
Print Performance
Black Print Speed Up to 30 pages per minute on plain paper
Color Print Speed Up to 29 pages per minute on plain paper
Print Technology Continuous-tone, thermal inkjet
Print Quality Modes Draft, Normal, and Best on plain paper
Photo quality mode on photo paper
Photo Printing Features
Quantity Up to 99 
(may vary for different models of the 3200 series printers)
Print Sizes 2 x 3 in. (5 x 7.6 cm)
3.5 x 5 in. (9 x 12.7 cm)
4 x 6 in. (10 x 15 cm)
4 x 7 in. (10 x 18 cm)
(Panoramic) 4 x 12 in. (10 x 30 cm)
5 x 7 in. (13 x 18 cm)
8 x 10 in. (20 x 25 cm)
US Letter - 8.5 x 11 in. (22 x 28 cm)
A4 (21 x 30 cm)
Quality Best, Normal, Draft
Auto-detect Media Auto-detect plain paper, photo paper, and transparency
Optimize image quality for KODAK Photo Papers with barcode
Image Enhancement KODAK PERFECT TOUCH Technology with 
Home Center Software
Add Dates to Prints Yes, No
Color Color, Black-and-white
Scene Balance On, Off
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Copy document features
Copy photo features
Scanning features
Copy Document Features
Color Black-and-white or color
Quantity 1 to 99 copies 
(may vary for different models of the 3200 series printers)
Copy Sizes Same Size, Fit-to-Page, 20% to 500% 
(may vary for different models of the 3200 series printers)
Plain Paper Quality Best, Normal, Draft
Brightness – 3 to + 3
Copy Photo Features
Color Black-and-white or color
Quantity 1 to 99 copies 
(may vary for different models of the 3200 series printers)
Copy Sizes 2 x 3 in. (5 x 7.6 cm)
3.5 x 5 in. (9 x 12.7 cm)
4 x 6 in. (10 x 15 cm)
4 x 7 in. (10 x 18 cm)
(Panoramic) 4 x 12 in. (10 x 30 cm)
5 x 7 in. (13 x 18 cm)
8 x 10 in. (20 x 25 cm)
US Letter - 8.5 x 11 in. (22 x 28 cm) 
A4 (21 x 30 cm)
Quality Automatic
Brightness – 3 to + 3
Scanning Features
Scanner Type Contact Image Sensor (CIS)
Maximum Scan Size 8.5 x 11.7 in. (21.6 x 29.7 cm)
Functions Segmentation scanning
Auto-destination
OCR
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							www.kodak.com/go/aiosupport39 KODAK ESP 3200 Series All-in-One Printer
Paper tray features
Ink cartridges
Connectivity
Software support
Paper Tray Features
Paper Capacity 100 sheets of 20 lb plain paper
20 sheets of photo paper, up to 12 mil (290 gsm)
20 envelopes
Tray Size 4 x 6 in. to 8.5 x 14 in. (10 x 15 cm to 21.6 x 36 cm)
Ink Cartridges
Ink Handling 2-cartridge, 6-ink system
Ink Life 1-year warranty from date of purchase
Connectivity
Protocols Supported USB 2.0, DPOF, MIPC
Devices Supported WINDOWS OS-based and MACINTOSH Computers, memory 
cards (SD, MS/Duo, MMC, SDHC) 
Image Formats Supported Image printing supports JPEG (EXIF v2.2); does not support 
progressive JPEG format
Number of USB Ports One rear device port (high speed)
Protocols Supported USB 2.0, DPOF (Tagged image printing), MIPC 
Software Support
Application Support KODAK EASYSHARE Software for photos or third-party image 
management applications; optical character reader (OCR) 
support for documents
Media Support Plain paper, photo paper, envelopes, greeting cards, 
transparencies with white stripe, labels
Scanner Support TWAIN and WIA, WIA2 (VISTA OS) import, including 
EASYSHARE Software, segmentation scanning
Update Support Software and firmware updates available through Web support
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Physical specifications
Warranty
System requirements
The following specifications are subject to change without notice.
WINDOWS OS-based computer
Physical Specifications
Power US: 110–120 V AC, 50–60 Hz at 2 A
WW: 110-240 V AC, 50-60 Hz at 2 A
Output: 36 V DC at 1.6 A
Dimensions 422 x 98 x 181 mm [L × H x D] 
(16.6. x 11.7. x 7.1 in.)
Weight 5.6 kg (12.3 lb)
Operating Range 5°C (41°F) to 35°C (95°F), 15 to 85% RH
(non-condensing and atmospheric pressure to approximately 
10,000 ft ASL)
Full image Quality 
Environmental Range15°C (59°F) to 30°C (86°F), and 20 to 80% RH. 
ENERGY STAR® Qualified 
Wa r ra n ty
Product One year from purchase (with proof of purchase)
Printhead One year from purchase (with proof of purchase)
WINDOWS OS-Based 
ComputerMinimum Recommended
Operating System MICROSOFT WINDOWS 
XP SP2 OSMICROSOFT WINDOWS 
VISTA OS
CPU Celeron 32- or 64-bit processor
Clock Speed 1.2 GHz 2 GHz
Memory 512 MB RAM 1024 MB RAM
Available Disk Space 500 MB available 500 MB available
Interface USB 2.0 USB 2.0
Removable Drive CD-ROM CD-ROM
Other Internet access capability Internet access capability
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							www.kodak.com/go/aiosupport41 KODAK ESP 3200 Series All-in-One Printer
MACINTOSH Computers
Paper types supported
MACINTOSH 
ComputersMinimum Recommended
Operating System MACINTOSH OS X 10.4.8 OS X 10.4.8 or later
CPU PowerPC G4, G5, or Intel Based 
MacIntel Based Mac
Clock Speed 1.2 GHz 2 GHz
Memory 512 MB RAM 1024 MB RAM
Available Disk Space 200 MB available 200 MB available
Interface USB 2.0 Full Speed USB 2.0 High Speed
Removable Drive CD-ROM CD-ROM
Other Internet access capability Internet access capability
Paper Types Supported
Plain Paper 20 to 24 lb (60 to 90 gsm)
Photo Paper Up to 12 mil (290 gsm)
Card Stock 110 lb index max (200 gsm)
Envelopes 20 to 24 lb (75 to 90 gsm)
Transparencies All commercially available inkjet varieties (with a white stripe)
Labels All commercially available inkjet varieties on 8.5 x 11 in. and A4 
size sheets
Iron-on Transfers All commercially available inkjet varieties on 8.5 x 11 in. and A4 
size sheets
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Paper sizes supported
Safety information
• Always follow all warnings and instructions marked on the product.
• Use only the power source indicated on the product regulatory label.
• Use only the power cord that comes with the product. Using another power cord 
may cause fire and/or shock. Do not use the included power cord with any other 
equipment. 
Paper Sizes Supported
Usage Size
Document Page Sizes 
LabelsA4 (210 x 297 mm)
A5 (148 x 210 mm)
A6 (105 x 148 mm)
B5 (176 x 250 mm)
US Executive (7.25 x 10.5 in.) (184 x 266 mm)
US Letter (8.5 x 11 in.) (216 x 280 mm)
US Legal (8.5 x 14 in.) (216 x 356 mm)
Custom sizes from 4–8.5 in. wide and 6–14 in. long
Index Card Stock 4 x 6 in. index cards (101 x 152 mm)
5 x 7 in. index cards (127 x 178 mm)
Transparency
Iron-on Transfer A4 (210 x 297 mm)
US Letter (8.5 x 11 in.) (216 x 280 mm)
Label Sizes C5 (6.38 x 9 in.) (162 x 299 mm)
C6 (4.49 x 6.38 in.) (114 x 162 mm)
A2 (4.37 x 5.75 in.) (111 x 146 mm)
DL (designated long) (4.33 x 8.66 in.) (110 x 220 mm)
US #10 (4.12 x 9.5 in) (105 x 241 mm)
Photo 4 x 6 in. (102 x 152 mm)
4 x 7 in. (102 x 178 mm)
4 x 12 in. (102 x 305 mm)
5 x 7 in. (127 x 178 mm)
8 x 10 in. (203 x 254 mm)
US Letter (8.5 x 11 in.) (216 x 280 mm)
A4 (210 x 297 mm)
Greeting card 4 x 5.5 in. (101 x 140 mm)
4 x 8 in. (101 x 203 mm)
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							www.kodak.com/go/aiosupport43 KODAK ESP 3200 Series All-in-One Printer
• If you do not use this product for a long period of time, unplug it from the 
electrical outlet.
• Always turn this product off by using the On/Off button. Wait until the On/Off 
button stops flashing before removing the power plug from the outlet. 
• Do not allow the power cord to become damaged or frayed.
• If you need to use an extension cord with this product, make sure that the 
ampere rating of the product does not exceed the ampere rating of the extension 
cord.
• Place the product on a flat, stable surface that extends beyond the product’s 
base in all directions. This product will not operate properly if tilted or at an 
angle.
• When storing or transporting this product, do not tilt or stand it on its side. 
Never turn this product upside down (ink can leak out of the product).
• Avoid placing this product in an environment that is subject to rapid changes in 
temperature or humidity, mechanical shocks, vibration, or dust. Do not place 
near radiators, heating vents, or in direct sunlight.
• Leave enough room around this product for sufficient ventilation. 
• Do not block this product’s covers or openings, or insert any objects through 
slots. 
• Do not use aerosol products inside or around this product.
• Do not spill any liquid on this product.
• Do not attempt to repair or service this product.
• If the power cord or plug is damaged, if any liquid has been spilled onto the 
product, if the product has been dropped or the case damaged, if the product 
does not operate normally or exhibits a major change in performance level, 
unplug this product and contact Kodak at www.kodak.com/go/contact.
LCD screen safety
• Use only a dry, soft cloth to clean the LCD screen. Do not use any liquid or 
chemical cleaners.
• If the LCD screen is damaged, contact Kodak immediately. If any of the solution 
from the display gets on your hands, wash then thoroughly with soap and water. 
If the liquid crystal solution gets into your eyes, flush your eyes immediately 
with water. If any discomfort or change in vision persists after washing, seek 
medical attention immediately.
Ink cartridge safety
• Keep all ink cartridges out of the reach of children.
• If ink gets on your skin, wash with soap and water. If ink gets into your eyes, flush 
immediately with water. If any discomfort or change in vision persists after 
washing, seek medical attention immediately.
• For MSDS information on inks, go to www.kodak.com/go/MSDS.
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Regulatory compliance
FCC statementThe United states Federal Communications Commission (in CFR 47 Part 15.105) has 
specified that the following notice be brought to the attention of the users of this 
product:
Note: This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed 
to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the product into an outlet on a circuit different from that to which the 
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this 
product not expressly approved by Eastman Kodak Company might cause 
harmful interference and void the FCC authorization to operate this product.
The radiated energy from this product is well below the FCC radio frequency 
exposure limits. Nevertheless, the product shall be used in such a manner 
that the potential for human contact during normal operation is minimized. 
This product and any attached external antenna, if supported, shall be placed 
in such a manner to minimize the potential for human contact during normal 
operation. In order to avoid the possibility of exceeding the FCC exposure 
limits, human proximity shall not be less than 20 cm (8 inches) during normal 
operation.
Canadian 
statementsThis product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) this device may not cause 
interference, and (2) this device must accept any interference, including interference 
that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
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