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Inter-Tel Microprocessor Key Installation And Maintenance Practices Manual

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Page 101

INTER-TEL PRACTICES 
TROUBLESHOOTING 
SECTION 340-100-600 
Issue 3, April 1983 
=x m 
0 0 w 
: EARmRR 
Page 6-13  

Page 102

INTER-TEL PRACTICES SMDR 
SECTION 340-100-601 
Issue 3, April 1963 
STATION MESSAGE DETAIL RECORDING (SMDR) . 
CONTENTS PAGE 
1.00 INTRODUCTION . . . . . . . . , . . . . . . . . . . . . .7-l 
2.00 STATION MESSAGE DETAIL RE 
CORDING . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-l 
Printout Field Description . . . . . . . . . . . . , .7-l 
3.00 ERROR MESSAGE FORMAT . , . . . . . . . . .7-2 
1.00 INTRODUCTION 
This section defines the message format and code 
definitions that are used in the...

Page 103

SMDR 
INTER-TEL PRACTICES 
SECTION 340-100-601 
issue 3, April 1983 
2.01 Printout Field Description 
A. T,h’e EXrENSlON NUMBER is a three-character 
fi&i. Valid characters for this field are station 
Ii numbers 10-41. D. The TIME OF DAY is a f&r-character field. This 
field is left blank because a real time clock does 
not exist in MPK. 
B. The DIALED NUMBERS area is a 24-character 
field. Valid characters for this field are 0 through 
9 and the characters asterisk (*) and pound (#). 
Account codes are...

Page 104

INTER-TEL PRACTICES 
SMDR 
SECTION 340-100-601 
issue 3, April 1963 
Information contained in the SMDR message fields 
is defined in the following paragraphs: 
A. xxx 
The EXTENSION NUMBER field indicates the sta- 
tion on which the error was detected. Valid data in 
this section will be either 
l ** or extension numbers 
IO through 41. 
B. DDDD 
The ERROR TYPE field defines the type of message 
printed when an error is detected. The nine types of 
errors are: RING, OFLN, OFHK, ONHK, CURR, 
DROP, DATA,...

Page 105

SMDR 
SECTION 340-100-601 
Issue 3, April 1983 
messages which were previously displayed 
as ONHK with the same data error contents, 
EXAMPLE: 14 DATA 15 . . . . . . ..a..... 
8. DLAY 
The DLAY error is printed whenever station 
data has not been transferred from the input 
area prior to the data collection processor 
starting a new station polling cycle. In this 
case a station lamp update cycle will be 
inserted into the polling sequence to allow 
the station data processor additional time 
for the...

Page 106

INTER-TEL PRACTICES 
A. 
6. 
C. 
D. FF 
This message field location contains data (IC or 
C.O. in use at the time of the error, etc.) related 
to the above error types. Except for the 
l NMl 
code, the data will be a single ASCII character 
or a two-digit hex value representing the ASCII 
character. Refer to Figure 7-3. 
MM:SS 
This message field will indicate ring duration of 
an incoming call. The time is expressed in 
nimutes (MM) and seconds (SS). This field will 
be blank for other error types....

Page 107

INTER-TEL PRACTICES 
REPLACEMENT PARTS REPLACEMENT PARTS 
SECTION 340-100-700 
Issue 3, April 1983 
CONTENTS 
PAGE 
1.00 INTRODUCTION . . , 0.. . . . . . . . . . . . . , . . .8-i 
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...8-1 
2.00 REPLACEMENT PARTS LIST . . . . . . . . . .8-l 
3.00 MAXIMUM SYSTEM CONFIG- 
URATION . . . . . . . . . . . . . . . . . . . . . . . . ...8-1 
1.00 INTRODUCTION 
1.01 General 
This section provides the necessary technical infor- 
mation required for...

Page 108

INTER-TEL PRACTICES 
INDEX 
INDEX 
Issue 3, Rgr4! 1983 
-A- 
Absorbed digits, 2-14, 4-3, 4-8 
Automatic C.O. line release, 2-7 
Automatic handset handsfree control, 2-4 
Automatic intercom callback, 2-4 
Battery back-up, l-2, l-4, l-6 
installation of, 3-6 
amp/hour calculation, 3-24 
Battery jumper, l-3, 4-l 
-c- 
Cabling, 3-2 
Call forwarding, 2-4 
Call hold, 2-8 
Call screening, 2-13 
Call splitting, 2-8 
Call transfer, 2-10 
to hold, 2-10 
Call waiting signal, 2-4 
Called party forced release, 2-4...

Page 109

!?IDkX 
t&e 3, April. ‘1983 
--em 
t!asf number redial,,2-6 
LED. Se.e Light-Emitting Diode, 4-l 
Light-Emfitfng. Diode, 411 * 
oii CPU’PGB, l-3 
cg-i CNF PCB; l-4 
flash.‘rates of,- 2-5 to 2-6 
troubleshooting with, 6-11 to 6-12 
Line key skipp.ing, 2-7 
Line status indicators, 2-5 
Lines restricted, 4-4 
Locating personal, 2-9 to 2-12 
LoopZ limits; l-8 . 
-MA. 
Memory strap, 4-l 
Message center, 2-l 1 
Message waihng indfc,ation, 2-l 1 
Microphone ON/OFF indication, 2-3 
Moving calls, 2-9 to 2-12...
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