Inter-Tel Inside Track User Guide Issue 2
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Chapter 5— Using Inside Track 113 Inside Track User Guide 1 The Stop Bits option buttons allow you to choose the stop bit setting (1 or 2). The default is one stop bit. Select the correct stop bit setting to place a dot in the option button. 7 The Data Bits option buttons allow you to choose the data bit setting (7 or 8). The default is eight data bits. Select the correct data bit settings to place a dot in the option button. Even The Parity Setting option buttons allow you to choose the parity setting for the COM port (even, odd, or mark). The default is no parity. Select the correct parity setting to place a dot in its option button. Xon/Xoff The Handshaking option buttons allow you to choose the type of handshaking (Xon/Xoff, hardware, or modem). The default is X-ON/X-OFF. Select the correct handshake setting to place a dot in its option button. Location The Location text box allows you to program a description for a modem location. (This is disabled if you did not choose the modem for handshaking.) Enter the modem location name, up to 20 characters in the text box. Number The Number text box allows you to program a modem dialing number. (This is disabled if you did not choose the modem for handshaking.) Enter the telephone number of the mo- dem, up to 32 digits.
Chapter 5— Using Inside Track 114 Inside Track User Guide Using Raw Files The Inside Track software generates a raw file of call records after each database capture if the Maintain Raw Files box is checked (as described on page 63). The command buttons described on page 63 are used for determining the storage directory for the files and for deleting files. Selecting A Raw File Directory The window above appears when you select the Directory command button (shown in the window on page 59). The Raw Files Directory window determines the location where the Inside Track software places the raw files on the PC. Directories: c:\ Scroll the highlight bar through the Directories list box to the desired directory.
Chapter 5— Using Inside Track 115 Inside Track User Guide Drives: If the desired directory does not appear on the indicated drive, select the Drive drop-down list box and scroll to the desired drive. Then select the desired directory as described above. When you have selected the desired drive, select the OK command button to save the information. Or to exit without saving changes, select the Cancel command button.
Chapter 5— Using Inside Track 116 Inside Track User Guide Deleting Raw Files This window appears when you select the Delete command button shown on page 59. The Delete Raw Files window allows you to delete selected raw files from the current location. To select the files to be deleted, use the following command buttons. To select multiple items in Include or Exclude list, highlight them using the shift key and/or the control key. Note that more than 100 items can be highlighted, but only 100 are moved to the other list box at a time. Highlight one or more desired file in the Exclude list box and select the Add command button to move it to the Include list box. To move all files to the Include list box, select the All command button. Highlight one or more desired file in the Include list box and select the Remove command button to move it to the Exclude list box. To remove all files from the Include list box, select the None command button. When the Include list is complete, select the OK command button to save the changes. Or to exit without saving changes, select the Cancel command button. Add... All... Remove... None...
Chapter 6— Replacement Parts 117 Inside Track User Guide Replacement Parts Ordering Parts Below is a list of the authorized parts and part numbers available for the Inside Track package. When ordering items, it is necessary to provide the following information to your order processing clerk: · Company name · Purchase order number · Part number(s) of items ordered · Quantity required · Required date of shipment DESCRIPTIONPARTNUMBER Complete Inside Track Software and Documentation Package (includes software, software key, and user guide) 828.1275................. Inside Track Software (5¼-inch floppy disks only) 827.8010L................. PollCat Buffer Box 828.1149............................................ Tandem Unit 828.1164................................................. Memory Expansion Chips 834.2178...................................... Inside Track User Guide 835.1442.......................................
Chapter 6— Replacement Parts 118 Inside Track User Guide
,QGH[ ,QVLGH 7UDFN 8VHU *XLGHprint setup, 87 printing, 51, 85 programming, 51, 61, 64, 65 ranges, 67, 77 SMDR databases, 74 sort keys, 67, 75 subtitle, 65 summary of criteria, 67 templates, 6, 66 title, 65 types, 5 RS-232 connection, 9, 12, 15, 20 capturing records, 95 Guidelines, 21 RS-232 modular jack, pinout,AXXESS, 25 RS-232 settings, 63, 109, 112 S Saving locations, 54 SMDA reports, 61 copy, 62 deleting, 61 new, 61 print preview, 62 printing, 62 programming, 61, 64, 65 SMDRcall records, 1 SMDR databases, 62, 66, 74 creating, 91 deleting, 91 programming, 90, 91, 93 SMDR format, 4 SMDR Reports, Detailed by time re- port, 69 SMDR reportsReports with subheaders, 73 Summary, 70 Summary by number, 72 Total Summary, 71 Software, 1 installation, 49 key, 33 overview, 2 Sort key, 6 Sort keys, 67, 75 Stop bit, 110, 113 Subheaders, 6 Subtitle, 65 Summary of report criteria, 67 System menu, 55 System options, 55 System Pull--Down Menu, Close, 55T Tandem unit See alsoPollCat memory clearing/testing, 42 Telephone systems, 4, 60 Templates, 6, 66 Title, 65 Toll digits, 4 Toolbar, 52 Trunk data, 100 programming, 108 W Windows menu, 58