Inter-Tel Glx Issue 1 Owners Guide
Here you can view all the pages of manual Inter-Tel Glx Issue 1 Owners Guide. The Inter-Tel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 31
SYSTEM AND STATION SPEED DIALING SYSTEM SPEED DIALING Up to 30 system speed-dial numbers can be stored from the atten- dants keyset for use by any keyset user. They are identified by a three-digit memory location code (001-030). To store or change system speed-dial numbers: Note : System speed-dial numbers can only be stored or changed from the attendants keyset. If you make a mistake while dialing the number, press any line key. If you press an invalid key or dial an invalid location code, you...
Page 32
SYSTEM AND STATION SPEED DIALING SPEED DIALING SPECIAL COMMON CARRIER (SCC) N0MBERS STORED IN SEPARATE LOCATIONS A keyset user may chain speed-dial numbers together for dialing SCC services. SCC dialing requires the SCC local telephone num- ber, your access code, and the long distance telephone number you want to dial. If desired, these numbers can be stored separately as station or system speed-dial numbers and can be dialed in the order needed. To speed dial SCC numbers: (1) (2) (3) (4)...
Page 33
LAST NDMBER REDIAL This feature stores the last phone number dialed (up to 32 digits) in the battery-protected data base memory. When a keyset user is unable to complete a call and wants to dial the number again, the last number redial feature can be used. To redial the last number dialed while still on the line (Standard Keyset): (1) When you reach an outside number that is busy or there is no answer, do not hang up. (2) Press the SPDL key. The SPDL key lights. (3) Press the asterisk (*) key...
Page 34
c PLACING CALLS ON HOLD There are two ways to place outside calls on hold: system hold and individual hold. While on hold, callers hear music, if available. The automatic recall timers limit the amount of time a call can remain on hold. SYSTEM HOLD System hold is available to both Standard and Executive Keyset users. The keyset user who put the call on hold sees a double- flashing line key; other keyset users see a medium-flashing line key. Any keyset user can access a call placed on system...
Page 35
PLACING CALLS ON HOLD Hold recall: You hear a ring tone every 6 seconds (and your DSS/BLF key flashes slowly on your keyset if you are using an Executive Keyset). The associated line key flutters (with a pause) on every keyset. Any keyset user can access the call by pressing the fluttering line key; you can press either the flut- tering line key or the flashing DSS/BLF key. Attendant recall: The attendant hears a ring tone every 6 sec- onds (and the associated DSS/BLF key flashes slowly at the...
Page 36
c CALL WAITING There are two types of call waiting: intercom call waiting and outside call waiting. An incoming intercom call or transferred outside call camps on and the caller hears music (if available) until the busy party hangs up; a direct outside call rings in and the caller hears ringing. INTERCOH CALL WAITING The busy keyset user is alerted to the call waiting by a double ring tone every 6 seconds and a slow-flashing SYS HOLD key. To respond to an intercom call waiting while on an...
Page 37
. CONFERENCE CALLS Keyset users can establish a three- to five-party conference without operator assistance, using one of the two conference channels. The conference can consist of up to four inside or outside parties in addition to the initiating inside party. When a conference consists solely of inside parties, an intercom chan- nel is required to establish the conference. During a five-party conference, some reduction in voice volume may be noticed. There can be two conference calls in...
Page 38
CONFERENCE CALLS * To exit the conference and leave other parties connected in an unsupervised conference: Hang up. You hear a triple ring tone every 15 seconds and see the medium-flashing CNF key. To re- enter the conference, lift the handset and press the medium- flashing CNF key. Note : If the conferenced parties hang up, the conference circuit remains busy until it is released by the initiating party. If the circuit is not released when the unsupervised conference timer expires (90 minutes),...
Page 39
. DO-NOT-DISTURB Placing a keyset in do-not-disturb halts all pages and all incom- ing intercom and transferred calls to that keyset. (Calls re- calling from hold and direct ring-in calls are not blocked by do-not-disturb.) The keysets DSS/BLF key flashes at the do-not- disturb rate on all Executive Keysets. A user who calls a keyset while it is in do-not-disturb hears four fast ring tones and a pause repeatedly. To enable or disable do-not-disturb: While on hook, dial #03. The SYS HOLD key...
Page 40
CALL FORWARDING * To enter your call forward number: The receiving keyset or tele- phone number must be stored in station speed-dial location 1. If it is a telephone number, the speed-dial location code can be used for speed dialing and call forwarding. (1) While on hook, press the SPDL key. The SPDL key flutters. (2) Dial 1 for the speed-dial location. (3) Dial a two-digit intercom number or a telephone number with at least three digits. This is where forwarded calls will be sent. Use intercom...