Insignia NS-46D400NA14, NS-50D400NA14 Led Tv User Guide
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67 Insignia 46/50" LED TV www.insigniaproducts.com Viewing favorite photos After you created your favorite photo list, you can browse among your favorite photos quickly. To view favorite photos: 1Switch to USB mode. See “Switching to USB mode” on page65. The PHOTOS menu opens. 2Press S or T to highlight Favorite Photos, then press ENTER. A thumbnail index of your favorite photos opens with a control bar at the bottom of the screen. A heart appears on a favorite photo. You select photos and navigate on the photo screen in the same way you do when you are browsing through photos. For more information, see “Browsing photos” on page66. Viewing photos in a slideshow You can view your photos in a slideshow. To view photos in a slideshow: 1Switch to USB mode. See “Switching to USB mode” on page65. The PHOTOS menu opens. 2If the photos you want to view are in a folder on the USB flash drive, select the folder. For information about selecting a folder, see “Browsing photos” on page66 or “Viewing favorite photos” on page67. 3Press MENU. The PHOTOS menu opens again. 4Press S or T to highlight View Slideshow, then press ENTER. A slideshow starts with the first photo in the current folder. 5To control the slideshow, press: •ENTER to pause or start the slideshow. •EXIT to exit the slideshow and return to the thumbnail index. •MENU to go to the PHOTOS menu.Note Photos are shown in the order they appear on the USB flash drive. They may not be listed in file name order.
68 NS-46D400NA14/NS-50D400NA14 Insignia 46/50" LED TV www.insigniaproducts.com Customizing slideshow settings You can customize the slideshow settings, including Repeat, Shuffle, Speed, and Transition. To customize slideshow settings: 1Switch to USB mode. See “Switching to USB mode” on page65. The PHOTOS menu opens. 2Press S or T to highlight Settings, then press ENTER. The PHOTOS · SETTINGS menu opens. 3Press S or T to highlight an option, then press ENTER. You can select: •Repeat—Repeats the slideshow when it reaches the end. You can select On or Off. •Shuffle—Displays the slideshow photos in random order. You can select On or Off. •Speed—Sets the amount of time a photo is displayed before the slideshow moves to the next photo. You can select 4Sec, 6Sec, or 8Sec. •Tra ns it i o n—Selects the way photos transition when moving to the next file in the slideshow. Yo u c a n s e l e c t : •None—No transition effect. •Fad e to Blac k—Fades the screen to black between photos. •Ver tic al Wip e—Wipes the screen from top to bottom between photos. •Horizontal Wipe—Wipes the screen from left to right between photos. •Random—Randomly selects a transition effect. 4Press EXIT to close the menu. Maintaining • Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. • Storage temperatures are 32° to 122°F (0° to 50°C). • Working temperatures are 41° to 104°F (5° to 40°C). • Do not place your TV in direct sunlight or near a heat source. Cleaning the TV cabinet Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet. Cleaning the TV screen Clean the screen with a soft, lint-free cloth.
69 Insignia 46/50" LED TV www.insigniaproducts.com Tro u bl e s h o o t i n g Restoring settings to the defaults When you restore default settings, all the settings you have customized (including parental controls) are reset. To restore settings to the defaults: 1Press MENU. The on-screen menu opens. 2Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. 3Press S or T to highlight Reset to Default, then press ENTER. The SETTINGS · RESET TO DEFAULT menu opens. 4Press S or T to highlight Reset to Default, then press ENTER. A message asks if you want to reset all T V settings to the default settings. 5Press S or T to select Ye s (to reset) or No (to not reset), then press ENTER. If you select Ye s, your TV turns off, then turns on again. The TV SETUP wizard opens. 6Go through the TV SETUP wizard. For more information, see “Turning on your TV for the first time” on page37. Viewing system information You may need to view system information during troubleshooting. To view system information: 1Press MENU. The on-screen menu opens. 2Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. 3Press S or T to highlight System Info, then press ENTER. Information about the TV software version is displayed. 4Press MENU to return to the previous menu, or press EXIT to close the menu. Video and audio Warning Do not try to repair your TV yourself. Contact authorized service personnel. ProblemSolution Picture does not fill the screen. There are black bars around the picture.• Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See “Aspect ratio options” on page42. No picture (screen is not lit) and no sound.• Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See “Playing T V audio only” on page45. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See “Adjusting the TV picture” on page41. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page39. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • Check the closed caption settings. Some TEXT modes can block the screen.
70 NS-46D400NA14/NS-50D400NA14 Insignia 46/50" LED TV www.insigniaproducts.com Dark, poor, or no picture (screen is lit), but sound is good.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • Adjust the brightness. See “Adjusting the T V picture” on page41. • Make sure that the correct picture mode is selected. See “Adjusting the T V picture” on page41. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct.• Try another channel. The station may be experiencing problems. • Adjust the color settings. See “Adjusting the T V picture” on page41. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. ProblemSolution Only snow (noise) appears on the screen.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good.• The problem may be caused by a poor or weak signal from the broadcaster or cable T V provider. • If you connect to cable or satellite TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable or satellite TV provider about upgrading to a set-top box. ProblemSolution
71 Insignia 46/50" LED TV www.insigniaproducts.com Dotted lines or stripes appear on the screen.• Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. The picture has a few bright or dark spots.• A few bright or dark spots on an LCD screen is norma l. I t does not affect the operation of your T V. ProblemSolution Good picture, but no sound.• Increase the volume. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page13 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. • The audio cable(s) you are using may be bad. Try a new set. Poor picture. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Good sound, but poor color.• Adjust the contrast, color, and brightness settings. See “Adjusting the T V picture” on page41. Audio noise. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. ProblemSolution
72 NS-46D400NA14/NS-50D400NA14 Insignia 46/50" LED TV www.insigniaproducts.com Remote controlGeneral No output from one of the speakers.• Adjust the audio balance. See “Adjusting sound settings” on page44. • Make sure that the audio cables are connected correctly and securely to your TV. After images appear.• Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. ProblemSolution Remote control does not work.• Make sure that the power cord is correctly connected to a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see “Aiming the remote control” on page36. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See “Installing remote control batteries” on page36. • Replace dead batteries with new batteries. See “Installing remote control batteries” on page36. Trouble programming your existing universal remote control.• See instructions and a table of common codes in “Programming universal remote controls” on page77. • Codes are subject to change. For up-to-date codes, go to www.insigniaproducts.com/remotecodes • Replace dead batteries with new batteries. See “Installing remote control batteries” on page36. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. ProblemSolution ProblemSolution No power. • Make sure that the power cord is correctly connected to a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. “No signal” error message is displayed.• Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. After Auto Channel Search, there are no channels.• Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV.
73 Insignia 46/50" LED TV www.insigniaproducts.com MHL-enabled device or Roku Streaming Stick One or more channels do not display.• Make sure that the channels are not blocked. See “Setting parental control levels” on page52. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See “Hiding channels” on page47. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page49. Password is lost. •Enter 9999 to access parental controls, then set a new password. See “Setting or changing the password” on page50. Some settings cannot be accessed.• If a setting is grayed, the setting is not available in the current video input mode. TV cabinet creaks.• When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. Control buttons do not work.• Make sure that the Button Lock option is set to Off. See “Locking control buttons” on page51. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. TV keeps turning off.• Make sure that the sleep timer is not turned on. See “Setting the sleep timer” on page58. A retail banner is displayed.• You selected “Retail Mode” when you ran the TV setup wizard. Reset your TV to the factory defaults, then select Home Use Mode on the What is your viewing environment screen. See “Restoring settings to the defaults” on page69 . ProblemSolution ProblemSolution The mobile device does not charge when connected to the HDMI 2/MHL jack.• Make sure that cables are securely connected. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. My TV is not displaying the video or playing the audio from the connected mobile device.• Make sure that cables are securely connected. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. •Try adjusting the picture settings on your TV. • Some Apps may not work on your TV, depending on how the App developer programmed the App. My TV is playing the audio from a connected device but is not displaying the video.• Make sure that cables are securely connected. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. •Try adjusting the picture settings on your TV. • Some Apps may not work on your TV, depending on how the App developer programmed the App.
74 NS-46D400NA14/NS-50D400NA14 Insignia 46/50" LED TV www.insigniaproducts.com INlink (CEC-compatible) device My TV is displaying the video from the connected device but is not playing the audio.• Make sure that the volume on your mobile device is turned up and not muted. • Make sure that the volume on your TV is turned up and not muted. • Make sure that cables are securely connected. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. • Try adjusting the picture settings on your TV. • Some Apps may not work on your TV, depending on how the App developer programmed the App. ProblemSolution My TV is not displaying the video from the connected CEC device.• Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your T V with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page39. • Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • Try adjusting the TV picture. See “Adjusting the TV picture” on page41. • If the device is not an Insignia device, it may not be compatible with your T V. ProblemSolution My TV is not playing the audio from the connected CEC device.• Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device. • Make sure that the TV volume is turned up and not muted. • Try adjusting the TV sound. See “Adjusting sound settings” on page44. • Make sure that the TV speakers are turned on and not muted. See “Adjusting sound settings” on page44. • Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers turn off and sound plays through receiver speakers only. • If the device is not an Insignia device, it may not be compatible with your TV. My TV’s remote control does not control the device.• Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device. • If the device is not an Insignia device, all the buttons may not work. • Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the TV Speakers option on the Audio menu is set to On. See “Adjusting sound settings” on page44. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the Audio Received option on the INlink menu is set to On. See “Turning Audio Receiver on or off” on page61. • The device may not support this feature. See the documentation that came with the device for more information. ProblemSolution
75 Insignia 46/50" LED TV www.insigniaproducts.com The device does not show up in the INlink Device list.• Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your T V with an HDMI cable. • Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • Make sure that the device is a CEC device. See the documentation that came with the device. • If the device is not an Insignia device, it may not be compatible with your T V. My device does not turn off when I turn off my TV.• Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • Make sure that Device Auto Power Off is set to On on the INlink menu. See “Turning Device Auto Power Off on or off” on page60. • The device may not support this feature. See the documentation that came with the device for more information. My TV does not turn on when I turn on my device.• Make sure that the INlink feature is turned on. See “Turning INlink on or off” on page60. • Make sure that TV Auto Power On is set to On on the INlink menu. See “Turn ing T V Auto Power On on or off” on page61. • The device may not support this feature. See the documentation that came with the device for more information. ProblemSolution The Audio Receiver setting on the INlink menu keeps turning back on after it is turned off.• When Audio Receiver is set to Off and INlink Control is set to On and you make an adjustment to the audio receiver (for example, turn the volume knob or press a button), Audio Receiver is automatically set to On. To prevent this from happening, turn off the INlink feature. See “Turning INlink on or off” on page60. Two volume bars appear when adjusting the volume.• When you adjust the volume on the audio receiver or with the TV remote control, a double volume bar appears, one for the TV volume and one for the audio receiver volume. I cannot select the Root Menu option on the INlink menu. OR The device’s root menu does not open when I select Root Menu on the Inlink menu.• The device may not support this feature. See the documentation that came with the device for more information. Note If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. ProblemSolution
76 NS-46D400NA14/NS-50D400NA14 Insignia 46/50" LED TV www.insigniaproducts.com Specifications Specifications are subject to change without notice. Dimensions and weight Screen Display resolutions (both models) Tu ne r ( b o t h m o d e l s )Inputs (both models) Outputs (both models) Audio Power NS-46D400NA14 NS-50D400NA14 Without stand41.24 × 24.66 × 3.98 in. (104.76 × 62.64 × 10.1 cm) 23.36 lbs. (10.6 kg)43.95 × 25.95 × 3.98 in. (111.64 × 65.91 × 10.1 cm) 29.5 lbs. (13.38 kg) With stand 41.24 × 26.08 × 9.47 in. (104.76 × 66.25 × 24.06 cm) 26.01 lbs. (11.8 kg)43.95 × 27.52 × 9.47 in. (111.64 × 69.90 × 24.06 cm) 31.96 lbs. (14.5 kg) NS-46D400NA14 NS-50D400NA14 Screen size measured diagonally46 in. 49.5 in. Display type LED LED Panel 60 Hz vs.120 Hz 60Hz 60Hz Display resolution 1080p 1080p Panel resolution 1920 (H) × 1080 (V) 1920 (H) × 1080 (V) Aspect ratio 16:9 16:9 Contrast ratio (typical)–panel 3000:1 3000:1 Dynamic contrast ratio– list value160,000:1 200,000:1 TV Brightness (minimum) cd/m2 240 nits 240 nits Comb filter 3d y/c digital 3d y/c digital Response time 6.5 ms 6.5 ms Horizontal viewing angle 178° 178° Vertical viewing angle 178° 178° HDMI suggested resolutions1080p, 1080i, 720p, 480p, 480i Component video suggested resolutions1080i, 720p, 480p, 480i AnalogNTSC DigitalATSC, 8-VSB, Clear-QAM HDMI3 (side) E-EDID compliant HDCP compliant MHL-enabled (HDMI 2/MHL jack) Component video1 (back) Composite video1 (back) Shared with component Y Shared audio (component and composite)Yes S-VideoNo PC/VGA1 (back) 3.5mm PC audio input1 (back) DVI1 (side) HDMI 3/DVI jack USB1 (side) Supports JPEG and firmware upgrade Antenna/Cable1 (back) VideoNo Analog audio/Headphone1 (side) Digital audio1 (optical) (back) WiFiNo EthernetNo NS-46D400NA14 NS-50D400NA14 DTS Tuning PackageDTS sound DTS sound SpeakersNumber: 2 Watts per channel: 7WNumber: 2 Watts per channel: 8W NS-46D400NA14 NS-50D400NA14 Power consumptionOn: 115W Standby: