IBM Thinkpad X30 X31 Manual
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vTurn on the power switch. Also, the computer automatically returns from standby mode and resumes operation in either of the following events: vThe ring indicator (RI) is signaled by a serial device or a PC Card device (Windows 2000 does not support the ring indicator (RI) resume by PC Card device.) vThe time set on the resume timer elapses. In Windows 98, theScheduled Taskssetting takes priority over the Resume on timerselection in the“Power Management Properties”window. Note:The computer does not accept any input immediately after it enters standby mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode Note for Windows NTIf you are using Windows NT in NTFS format, you cannot create a hibernation file. If you want to use hibernation mode, you will need to reinstall Windows NT with FAT format. In hibernation mode, the following occurs: vThe system status, RAM, VRAM, and setup data are stored on the hard disk. vThe system is powered off. Note:If the computer enters the hibernation mode while it is docked to the docking station, do not undock it from the docking station before resuming normal operation. If you do undock it and then try to resume normal operation, you will get an error message, and you will have to restart the system. To cause the computer to enter hibernation mode, do any of the following: vPress the Fn+F12 keys. vIf you are using the APM operating system and have set the mode toPower switch mode [Hibernation], turn off the power switch. vIf you are using the ACPI operating system and have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action. –Closing the lid. –Pressing the power button. –Pressing Fn+F4 keys. Related service information General descriptions37
Also, the computer goes into hibernation mode automatically in either of the following conditions: vIf a“hibernation time”has been set on the timer, and the user does not do any operation with the keyboard, the TrackPoint, the hard-disk drive, the parallel connector, or the diskette drive within that time. vIf the timer conditions are satisfied in suspend mode. vIf you are using the APM operating system and have set the mode toHibernate when battery becomes low, and the battery charge becomes critically low. When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard-disk drive is read, and system status is restored from the hard-disk drive. Checkout guide Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. Note:The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1. Identify the failing symptoms in as much detail as possible. 2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation. Testing the computer The ThinkPad computer has a test program called PC-Doctor®DOS (hereafter calledPC-Doctor). You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to “Product overview”on page 47. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the IBM BIOS Setup Utility before you run PC-Doctor. On the IBM BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Note:When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using PS2.EXE. Related service information 38ThinkPad X30, X31 (MT 2672/2673)
PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station. To test a USB device, connect it to the USB connector of the computer. To test the Ultrabay device, install it in the Ultrabay Plus slot of the computer. Creating the PC-Doctor diagnostics disketteIn X31 series, the PC-Doctor disk can be created by using the Access IBM Predesktop Area. To create the PC-Doctor disk from the Access IBM Predesktop Area, do as follows: 1. Enter the IBM Predesktop application by pressing the Access IBM button during POST. 2. When the Access IBM application finishes loading, double-click the“Create Diagnostic Diskettes”icon. 3. It will take about 15 seconds to authenticate the digital signature, and then the ThinkPad computer will reboot into PC-DOS. 4. A batch file will automatically start up to prompt the user through creating the boot diskettes. The user will be informed how many diskettes will be needed. a. The user will be prompted to insert each diskette in sequence. b. Typically, the user only needs to press the Enter key for the proper floppy drive to format and create the diskette. c. Each diskette will be erased and formatted with the PC-Doctor DOS boot image. 5. Once all the diskettes have been created, the ThinkPad computer will reboot. The user is asked to remove all diskettes from the drive, or to insert the first diskette created if it is desired to run the diagnostics. To run the test, do as follows: Note:In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint. Instead of pressing Enter, click the left button. 1. Insert the PC-Doctor disk into the diskette drive; then power on the computer. If the computer cannot be powered on, go to“Power system checkout”on page 42, and check the power sources. Checkout guide General descriptions39
If an error code appears, go to“Symptom-to-FRU index”on page 59. On the first screen, select the model and press Enter. Follow the instructions on the screen. 2. The main panel of PC-Doctor appears. 3. SelectDiagnosticswith the arrow keys, and press Enter. A pull-down menu appears. (Its exact form depends on the model.) The options on the test menu are as follows: Diagnostics Interactive Tests vRun Normal Test vRun Quick Test vCPU/Coprocessor vSystemboard vVideo Adapter vSerial Ports vParallel Ports vFixed Disks vDiskette Drives vOther Devices vZIP Drive vLS-120/240 Drive (*) vCommunication vWireless LAN vMemory Test–Full vMemory Test–QuickvKeyboard vVideo vInternal Speaker vMouse vDiskette vSystem Load vCD-ROM/DVD Test vIntel Wireless Radio Notes: vIn theKeyboardtest inInteractive Tests, theFnkey is scanned only once. Each key should be held down for at least 2 seconds; otherwise, it cannot be sensed. vVideo Adaptertest supports only the LCD display on the ThinkPad computer. Before running PC-Doctor DOS, detach the external Monitor. vTo testZIP DriveorLS-120/240 Drive, each media is needed to be inserted before start testing. vTo testDigital Signature Chip, the chip must be enabled. vWhen Legacy Floppy Drives is enabled in the IBM BIOS Setup Utility,Diskette Drivestest is activated even if no legacy diskette drive is attached to the ThinkPad computer. vLS-120/240 Drivetest is only for X30. Checkout guide 40ThinkPad X30, X31 (MT 2672/2673)
Diagnostics Quit Interactive TestsHardware Info UtilityF1=Help Run Quick TestRun Normal Test Systemboard CPU/Coprocessor Video Adapter Serial Ports Diskette Drives Fixed DisksParallel Ports Other Devices ZIP Drive Communication Memory Test - Full Memory Test - Quick Use the cursor keys and ESC to move in menus. Press ENTER to select. PC-DOCTOR 2.0 Copyright 2001 PC-Doctor, Inc. All Rights Reserved. 4. Run the applicable function test. 5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows messages describing it. 6. To exit the test, selectQuit—Exit Diag. To cancel the test, press Esc. Note:After executing PC-Doctor, check the system time/date and reset them if needed. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware InfovSystem Configuration vMemory Contents vPhysical Disk Drives vLogical Disk Drives vVGA Information vIDE Drive Info vPCI Information vPNPISA Info vSMBIOS Info vVESA LCD Info UtilityvRun External Tests vSurface Scan Hard Disk vBenchmark System vDOS Shell vTech Support Form vBattery Rundown vView Test Log vPrint Log vSave Log vFull Erase Hard Drive vQuick Erase Hard Drive Checkout guide General descriptions41
Power system checkout To verify a symptom, do the following: 1. Power off the computer. 2. Remove the battery pack. 3. Connect the ac adapter. 4. Check that power is supplied when you power on the computer. 5. Power off the computer. 6. Disconnect the ac adapter and install the charged battery pack. 7. Check that the battery pack supplies power when you power on the computer. If you suspect a power problem, see the appropriate one of the following power supply checkouts: v“Checking the ac adapter” v“Checking operational charging”on page 43 v“Checking the battery pack”on page 43 v“Checking the backup battery”on page 44 Checking the ac adapterYou are here because the computer fails only when the ac adapter is used: vIf the power problem occurs only when the port replicator is used, replace the port replicator. vIf the power-on indicator does not turn on, check the power cord of the ac adapter for correct continuity and installation. vIf the computer does not charge during operation, go to ″Checking operational charging.″ To check the ac adapter, do the following: 1. Unplug the ac adapter cable from the computer. 2. Measure the output voltage at the plug of the ac adapter cable. See the following figure: 2 1 (16-10V) Pin Voltage (V dc) 1 +15.5 to +17.0 2 Ground 3. If the voltage is not correct, replace the ac adapter. 4. If the voltage is acceptable, do the following: vReplace the system board. vIf the problem persists, go to“Product overview”on page 47. Note:Noise from the ac adapter does not always indicate a defect. Checkout guide 42ThinkPad X30, X31 (MT 2672/2673)
Checking operational chargingTo check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If it is still not charged, go to the next section. Checking the battery packBattery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life. To check the status of your battery, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment (but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon. Note:If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave it at room temperature for a while. After it cools down, reinstall and recharge it. To check the battery pack, do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 5 (). See the following figure: 5(-)1(+) 432 Terminal Voltage (V dc) 1 + 0 to + 12.6 5 Ground () 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Checkout guide General descriptions43
Note:Recharging will take at least 3 hours, even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 4 and 5. The resistance must be 4 to 30 K. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board. Checking the backup batteryDo the following: 1. Power off the computer, and unplug the ac adapter from it. 2. Turn the computer upside down. 3. Remove the battery pack (see“1010 Battery pack”on page 71). 4. Remove the backup battery (see“Checking the battery pack”on page 43). 5. Measure the voltage of the backup battery. See the following figure. Red (+) Black (-)Wire Voltage (V dc) Red +2.5 to +3.2 Black Ground vIf the voltage is correct, replace the system board. vIf the voltage is not correct, replace the backup battery. vIf the backup battery discharges quickly after replacement, replace the system board. Checkout guide 44ThinkPad X30, X31 (MT 2672/2673)
ThinkPad X30, X31 Product overview............47 Specifications............47 Status indicators for X30.........50 Status indicators for X31.........53 FRU tests.............55 Fn key combinations..........56 Symptom-to-FRU index..........59 Numeric error codes..........59 Error messages...........63 Beep symptoms...........64 No-beep symptoms..........64 LCD-related symptoms.........65 Intermittent problems..........66 Undetermined problems.........66 FRU replacement notices.........67 Screw notices............67 Retaining serial numbers.........68 Restoring the serial number of the system unit 68 Retaining the UUID.........68 Removing and replacing a FRU........70 1010 Battery pack...........71 1020 Hard-disk drive..........72 1030 DIMM cover...........74 1040 DIMM............75 1050 Backup battery..........76 1060 Keyboard...........77 1070 Mini PCI adapter.........81 802.11b wireless LAN/modem combo card . . 81 802.11b wireless LAN card.......84 802.11a/b wireless LAN card......86 1080 Fan assembly..........89 1090 Communication daughter card (CDC) . . . 91 Modem daughter card (MDC)......92 Bluetooth daughter card (BDC)......94 Bluetooth/Modem daughter card (BMDC) . . . 96 1100 Keyboard bezel..........98 1110 PC card slot..........101 1120 Hinge cover and LCD assembly....104 1130 Sub card assembly........108 1140 Speaker assembly........109 1150 System board and base cover.....112 2010 LCD front bezel.........116 2020 Inverter card..........117 2030 LCD panel...........119 For models with no wireless LAN antenna 119 For wireless LAN models.......122 3010 ThinkPad Dock PCI cover......127 3020 ThinkPad Dock top cover......129 4010 ThinkPad Dock II PCI cover......134 4020 ThinkPad Dock II top cover......135 © Copyright IBM Corp. 2003 45
Locations..............138 Front view for X30 series........138 Rear view for X30 series........139 Bottom view for X30 series........140 Front view for X31 series........141 Rear view for X31 series........142 Bottom view for X31 series........143 Locations for UltraBase X3........144 Front view...........144 Bottom view...........145 Parts list..............146 X30 and X31 series model matrix......146 Overall.............148 LCD FRUs............157 12.1-in. XGA TFT.........157 Keyboard.............159 Recovery CDs...........160 For Windows 2000 (X30).......160 For Windows XP professional (X30)....161 For Windows XP Home Edition (X30) . . . 162 For Windows 2000 (X31).......162 For Windows XP professional (X31)....163 For Windows XP Home Edition (X31) . . . 164 Miscellaneous parts..........164 Optional FRUs...........166 Common parts list..........168 Tools.............168 Power cords (system)........168 Power cords (ThinkPad Dock and ThinkPad Dock II)...........169 Notices..............170 Trademarks............170 46ThinkPad X30, X31 (MT 2672/2673)