IBM Thinkpad R40 R40e Manual
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Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD.1.Reseat the LCD connector. 2. LCD assembly. 3. External CRT. 4. System board. One long and two short beeps, and a blank or unreadable LCD.1.System board. 2. LCD assembly. 3. DIMM. Two short beeps with error codes.POST error. See ªNumeric error codesº on page 53. Two short beeps and a blank screen.1.System board. 2. DIMM. Three short beeps, pause, three more short beeps, and one short beep.1.DIMM. 2. System board One short beep, pause, three short beeps, pause, three more short beeps, and one short beep. Only cursor appears.Reinstall operating system. Four cycles of four short beeps and a blank screen.System board(IBM security chip) Five short beeps and a blank screen.System board No-beep symptoms Symptom or error FRU or action, in sequence No beep, power-on indicator on, LCD blank, and no POST.1.Make sure that every connector is connected tightly and correctly. 2. DIMM. 3. System board. No beep, power-on indicator on, and LCD blank during POST.1.Reseat DIMM. 2. System board. The power-on password prompt appears.A power-on password or a supervisor password is set. Type the password and press Enter. The hard-disk password prompt appears.A hard-disk password is set. Type the password and press Enter. The DOS full screen looks smaller.Start the ThinkPad Configuration program and set theScreen expansion function. Symptom-to-FRU index ThinkPad R4057
LCD-related symptoms ImportantThe TFT LCD for the notebook computer contains many thin-film transistors (TFTs). A small number of dots that are missing, discolored, or always lighted is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is: vXGA:8 or more bright dots, 8 or more dark dots, or a total of 9 or more bright and dark dots. vSXGA+:11 or more bright dots, 13 or more dark dots, or a total of 16 or more bright and dark dots. Note:A bright dot means a pixel is always on (white or color.) A dark dot means a pixel is always off (black color.) Symptom or error FRU or action, in sequence No beep, power-on indicator on, and a blank LCD during POST.System board. vLCD backlight not working. vLCD too dark. vLCD brightness cannot be adjusted. vLCD contrast cannot be adjusted.1.Reseat the LCD connectors. 2. LCD assembly. 3. System board. vLCD screen unreadable. vCharacters missing pixels. vScreen abnormal. vWrong color displayed.1.See important note for ªLCD-related symptoms.º 2. Reseat all LCD connectors. 3. LCD assembly. 4. System board. Horizontal or vertical lines displayed on LCD.LCD assembly. Symptom-to-FRU index 58ThinkPad R40
Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a problem recurs. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop modeat least 10 times. 2. If no error is detected, donotreplace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems You are here because the diagnostic tests did not identify which adapter or device failed, wrong devices are installed, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects). Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. (See ªPower system checkoutº on page 39.) 1. Power off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d. Battery pack e. Hard-disk drive f. External diskette drive g. DIMM h. CD-ROM and diskette drive in the Ultrabay i. PC Cards 4. Power on the computer. 5. Determine whether the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly Symptom-to-FRU index ThinkPad R4059
FRU replacement notices This section contains notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In IBM ThinkPad computer, this problem is addressed with special nylon-coated screws that have the following characteristics: vThey maintain tight connections. vThey do not easily come loose, even with shock or vibration. vThey are harder to tighten. vThey should be used only once. Do the following when you service this machine: vKeep the screw kit (for the P/N, see ªMiscellaneous partsº on page 164) in your tool bag. vAlways use new screws. vUse a torque screwdriver if you have one. Tighten screws as follows: vPlastic to plastic Turn an additional90 degreesafter the screw head touches the surface of the plastic part: 90 degrees more (Cross-section) vLogic card to plastic Turn an additional180 degreesafter the screw head touches the surface of the logic card: 180 degrees more (Cross-section) vTorque driver If you have a torque driver, refer to the ªTorqueº column for each step. FRU replacement notices 60ThinkPad R40
vMake sure you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table.Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly. Retaining serial numbers This section includes the following descriptions: vªRestoring the serial number of the system unitº vªRetaining the UUIDº Restoring the serial number of the system unit When the computer was manufactured, the EEPROM on the system board was loaded with the serial numbers of the system and all major components. These numbers need to remain the same throughout the life of the computer. If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the ThinkPad hardware maintenance diskette version 1.62, and restart the computer. 2. From the main menu, select1. Set System Identification. 3. Select2. Read S/N data from EEPROM. The serial number for each device is displayed. Write down the serial number of the system unit, designated as follows: 20: System unit serial number After you have replaced the system board, restore the serial number by doing the following: 1. Install the ThinkPad hardware maintenance diskette version 1.62 and restart the computer. 2. From the main menu, select1. Set System Identification. 3. Select1. Add S/N data from EEPROM. Follow the instructions on the screen. Note:The serial number of the system unit is written on the label attached on the bottom of the computer. Retaining the UUIDThe Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your computer at production FRU replacement notices ThinkPad R4061
and stored in the EEPROM of your system board. The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two computers in the world have the same number. When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the ThinkPad hardware maintenance diskette version 1.62, and restart the computer. 2. From the main menu, select4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten. FRU replacement notices 62ThinkPad R40
Removing and replacing a FRU This section presents directions and drawings for use in removing and replacing a FRU. Be sure to observe the following general rules: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review ªFRU replacement noticesº on page 60. 3. Begin by removing any FRUs that have to be removed before the failing FRU. Any such FRUs are listed at the top of the page. Remove them in the order in which they are listed. 4. Follow the correct sequence in the steps for removing the FRU, as indicated in the drawings by the numbers in square callouts. 5. When turning a screw to replace a FRU, turn it in the direction indicated by the arrow in the drawing. 6. When removing the FRU, move it in the direction indicated by the arrow in the drawing. 7. To put the new FRU in place, reverse the removal procedure and follow any notes that pertain to replacement. For information about connecting and arranging internal cables, see ªLocationsº on page 127. 8. When replacing a FRU, use the correct screw as shown in the procedures. DANGER Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Attention:Before the computer is powered on after FRU replacement, make sure that all screws, springs, and other small parts are in place and are not loose inside the computer. Verify this by shaking the computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits. Attention:The system board is sensitive to, and can be damaged by, electrostatic discharge. Before touching it, establish personal grounding by touching a ground point with one hand or by using an electrostatic discharge (ESD) strap (P/N 6405959). Removing and replacing a FRU ThinkPad R4063
1010 Battery pack DANGER The use only the battery in the parts listing for your computer. Use of an incorrect battery can result in ignition or explosion of the battery. 1 2 Removing and replacing a FRU 64ThinkPad R40
1020 Ultrabay Plus device For machine type 2681, 2682, 2683, 2722, 2723, 2724 NoteAny of Ultrabay Plus devices can be installed into the Ultrabay Plus of the computer. The procedure for installing and removing is the same for every Ultrabay Plus device. For devices supported, see ªOptional FRUsº on page 169. Note:When you release the switch in step«1¬, the lever pops out. Pull the lever a little in step«2¬to release the device from the bay. 2 1 1 2 3 Removing and replacing a FRU ThinkPad R4065
1030 Hard-disk drive Attention vDo not drop or apply any shock to the hard-disk drive.The hard-disk drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. vBefore removing the drive, have the user make a backup copy of all the information on the drive if possible. vNever remove the drive while the system is operating or is in suspend mode. For access, remove this FRU: vª1010 Battery packº on page 64 1 Note:The hard disk is attached to the cover. Step Screw (quantity) «1¬HDD M3 ý 3.5 mm, Black (1) (continued) Removing and replacing a FRU 66ThinkPad R40