IBM Thinkpad R32 Manual

							5. Reseat the cable or connector of the detected FRU
and run the test again.
If the error recurs, replace the FRU that caused the
error.
Note:With some FRUs, especially the system board,
the problem may be caused by peripheral
FRUs. Verify that each peripheral FRU, such as
the flexible cable, has no problem by doing the
following:
a. Replace each peripheral FRU one at a time,
and run the test again.
b. If the peripheral FRUs have no problem,
replace the main FRU itself.
To see the FRU structure of each model,
refer to“Product overview”on page 56.
6. To exit the test, selectQuit–Exit Diag.
To cancel the test, pressEsc.
The following table lists the options on the test menu.
Diagnostics Interactive Tests
vRun Normal Test
vRun Quick Test
vCPU/Coprocessor
vSystemboard
vVideo Adapter
vSerial Port
vParallel Port
vFixed Disks
vDiskette Drives
vOther Devices
vWireless network controller
(802.11b)
vMemory Test–Full
vMemory Test–Quick
vAudio TestvKeyboard
vVideo
vInternal Speaker
vMouse
vJoystick Test
vDiskette Test
vSystem Load
vCD-ROM/DVD
vStereo Speaker
Note:InKeyboardtest withinInteractive Tests, theFnkey is
scanned only once. Each key should be pressed for at least 2
seconds; otherwise, it cannot be sensed.
Related service information
PC-Doctor can detect the following system information:
Hardware Info:
vSystem Configuration
vMemory Contents
MT 2658/2659/2677
35 
						

							vPhysical Disk Drive
vLogical Disk Drive
vVGA Information
vIDE Drive Information
vPCI Information
vPNPISA Information
vSMBIOS Information
vFRU Information
vVESA LCD Information
Utility:
vRun External Tests
vSurface Scan Hard Disk
vBenchmark System
vDOS Shell
vTech Support Form
vBattery Rundown
vView Test Log
vPrint Log
vSave Log
vFull Erase Hard Drive
vQuick Erase Hard Drive
Power systems checkout
To verify the symptom of the power problem on the
computer, do the following:
1. Power off the computer.
2. Remove the battery pack.
3. Connect the AC Adapter.
4. Check that power is supplied when you power on the
computer.
5. Power off the computer.
6. Disconnect the AC Adapter and install the charged
battery pack.
7. Check that power is supplied by the battery pack when
you power on the computer.
If you suspect a power problem, refer the appropriate
power supply check listed below:
v“Checking the AC Adapter”on page 37
v“Checking operational charging”on page 37
v“Checking the Battery ASM”on page 38
36ThinkPad R32 Series 
						

							Checking the AC AdapterYou care here because the computer fails only when the
AC Adapter is used:
vIf the power-on indicator does not turn on, check the
power cord of the AC Adapter for correct continuity and
installation.
vIf the operational charge does not work, go to“Checking
operational charging”.
Unplug the AC Adapter cable from the computer and
measure the output voltage at the plug of the AC Adapter
cable. See the following figure:
Pin Voltage (V dc)
1 15.5 V. - 17.0 V.
2 Ground
If the voltage is not correct, replace the AC Adapter.
If the voltage is within the range, do the following:
vReplace the system board.
vIf the problems still persist, go to“Undetermined
Problems”on page 54.
Note:An audible noise from the AC Adapter does not
always indicate a defect.
Checking operational chargingTo check operational charging, use a discharged battery
pack (Battery ASM) or a Battery ASM that has less than
50% of the total power remaining when installed in the
computer.
Perform operational charging. If the battery status indicator
or icon does not turn on, remove the Battery ASM and let it
return to room temperature. Reinstall the Battery ASM. If
the charge indicator or icon still does not turn on, replace
the Battery ASM.
If the charge indicator still does not turn on, replace the
system board. Then reinstall the Battery ASM. If the
reinstalled Battery ASM is not charged, go to the next
section.
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37 
						

							Checking the Battery ASM
Note:The Battery ASM may not be able to charged when
it is hot. In that case, remove it from the computer
and leave it at room temperature for a while. After it
cools down, reinstall it and recharge it.
Do the following:
1. Power off the computer.
2. Remove the battery pack and measure the voltage
between battery terminals 1 (+) and 6 (-). See the
following figure.
1
23456
Terminal Pin No. Description
1 1 +0 to +16.8 V
2 2 Isolation slit
5 4 Thermistor
6 5 Battery–
Note:Signal lines, not used in these steps, are used
for communications between the system and the
battery.
3. If the voltage is less than +14.4 V dc, the battery pack
has been discharged. Note: Recharging will take at
least 3 hours, even if the indicator does not turn on. If
the voltage is still less than +14.4 V dc after
recharging, replace the battery.
4. If the voltage is more than 9V for LiION, measure the
resistance between battery terminals 5 and 6. The
resistance must be 4 to 30K
. If the resistance is not
correct, replace the Battery ASM. If the resistance is
correct, replace the system board.
38ThinkPad R32 Series 
						

							Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note:Perform the FRU replacement or actions in the
sequence shown in the FRU/Action columns. If a
FRU does not solve the problem, put the original
part back in the computer. Do not replace a
non-defective FRU.
This index can also be used to help you decide which
FRUs should be available when servicing a computer.
Numeric error codes show the errors detected in POST or
system operation (runtime). In the following error codes, X
can be any number.
If no codes are available, use narrative symptoms.
If the symptom, is not listed, go to“Undetermined
Problems”on page 54.
Note:For any IBM device not supported by the diagnostic
codes in this ThinkPad computer, see the manual
for that device.
Numeric Error Codes and Messages
Error
CodeMessage Meanings Comment or
Action
0176 System Security-
The system has
been tampered
withSecurity chip was
removed and
attached again.1. Run IBM
BIOS Setup
Utility, and
then save
current setting
by pressing
F10.
2. System
Board.
0191 System
Security-Invalid
remote change
requestedBad system
configuration
change request
detected.1. Run IBM
BIOS Setup
Utility, and
then save
current setting
by pressing
F10.
2. System
Board.
MT 2658/2659/267739 
						

							Error
CodeMessage Meanings Comment or
Action
0192 System
Security-IBM
Embedded
Security hardware
tamper detected.Security chip ID
matching failed.System Board
0197 Invalid Remote
Change
RequestedReported when the
CRC of request
packet in EEPROM
Block #7 is wrong.Recovery-
Users need to
send the
system back
to the service
centers.
0199 System
Security-IBM
Security password
retry count
exceededSystem
administrator
password retry
expired (if failed 3
times)1. Run IBM
BIOS Setup
Utility, and
then save
current setting
by pressing
F10.
2. System
Board.
0200 Failure Fixed Disk Fixed disk is not
working or not
configured properly.Check to see
if fixed disk is
attached
properly. Run
setup. Find
out if the
fixed-disk type
is correctly
identified.
0210 Stuck key Stuck key on
keyboard.Run
interactive
tests of the
keyboard and
the auxiliary
input devices.
0211 Keyboard error Keyboard not
working.Run
interactive
tests of the
keyboard and
the auxiliary
input devices.
0212 Keyboard
Controller FaliedKeyboard Controller
Falied test. May
require replacing
keyboard controller.Run
interactive
tests of the
keyboard and
the auxiliary
input devices.
0213 Keyboard locked
Unlock key switchUnlock the system
to proceed.Run
interactive
tests of the
keyboard and
the auxiliary
input devices.
40ThinkPad R32 Series 
						

							Error
CodeMessage Meanings Comment or
Action
0220 Monitor type does
not match CMOS
Run SETUPMonitor type not
correctly identified
is Setup.Load Setup
Defaults in
IBM BIOS
Setup Utility.
0230 Shadow RAM
failed at offset :
nnnnShadow RAM failed
at offset nnnn of
the 64k block at
which the error was
detected.System Board
0231 System RAM
failed at offset :
nnnnSystem RAM failed
at offset nnnn of in
the 64k block at
which the error was
detected.1. DIMM
2. System
Board
0232 Extended RAM
Failed at offset :
nnnnExtended memory
not working or not
configured properly
at offset nnnn,1. DIMM
2. System
Board
0250 System battery is
dead Replace and
run SETUPThe CMOS clock
battery indicator
shows the battery
is dead. Replace
the battery and run
Setup to
reconfigure the
system.Replace the
backup
battery and
run IBM BIOS
Setup Utility
to reset the
time and date.
0251 System CMOS
checksum
bad-default
configurationSystem CMOS has
been corrupted or
modified incorrectly,
perhaps by an
application program
that changes data
stored in CMOS.
The BIOS installed
Default Setup
Values. If you do
not want these
values, enter Setup
and enter your own
values. If the error
persists, check the
system battery or
contact your dealer.Replace the
backup
battery and
run IBM BIOS
Setup Utility
to reset the
time and date.
*0260 System timer error The timer test
failed. Requires
repair of system
board.1. Replace
the backup
battery and
run IBM BIOS
Setup Utility
to reset the
time and date.
2. System
Board
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							Error
CodeMessage Meanings Comment or
Action
0270 Real time clock
errorReal-Time Clock
fails BIOS
hardware test. May
require board
repair.1. Replace
the backup
battery and
run IBM BIOS
Setup Utility
to reset the
time and date.
2. System
Board
0271 Check date and
time settingsBIOS found date or
time out of range
and reset the
Real-Time Clock.
May require setting
legal date
(1991–2099).Run IBM
BIOS Setup
Utility to reset
the time and
date.
0280 Previous boot
incomplete-Default
configuration usedPrevious POST did
not complete
successfully. POST
loads default values
and offers to run
Setup. If the failure
was caused by
incorrect values
and they are not
corrected, the next
boot will likely fail.
On system with
control of wait
states, improper
Setup settings can
also teminate
POST and cause
this error on the
next boot. Run
Setup and verify
that wait-state
configuration is
correct. This error
is cleared the next
time the system is
booted.IBM
customized
not to display
this message.
0281 Memory Size
found by POST
differed from
CMOSMemory size found
by POST differed
from CMOS.Load″Setup
Default″in
IBM BIOS
Setup Utility.
02B0 Diskette drive A
error Diskette
drive B errorDrive A: or B: is
present but fails the
BIOS POST
diskette tests.
CHeck to see that
the drive is defined
with the proper
diskette type in
Setup and that the
diskette drive is
attached corretly.Load″Setup
Default″in
IBM BIOS
Setup Utility.
42ThinkPad R32 Series 
						

							Error
CodeMessage Meanings Comment or
Action
02B2 Incorrect Drive A
type—run
SETUPType of floppy drive
A: not correctly
identified in SetupDiskette Drive
02B3 Incorrect Drive B
type—run
SETUPType of floppy drive
B: not correctly
identified in SetupDiskette Drive
02D0 System cache
error- Cache
disabledRAM cache failed
and BIOS disabled
the cache. On older
boards, check the
cache jumpers. You
may have to
replace that cache.
See your dealer. A
disabled cache
slows system
performance
considerably.System Board
02F0: CPU ID: CPU socket
number for
Multi-Processor
error.
02F4: EISA CMOS not
writeableServerBIOS2 test
error: Cannot write
to EISA CMOS.1. Load Setup
Defaults in
IBM BIOS
Setup Utility.
2. Replace
the backup
battery
3. System
Board
02F5: DMA Test Failed ServerBIOS2 test
error: Cannot write
to extended DMA
(Direct Memory
Access) registers.1. DIMM
2. System
Board
02F6: Software NMI
FailedServerBIOS2 test
error: Cannot
generate software
NMI(Non-Maskable
Interrupt).1. DIMM
2. System
Board
02F7: Fail-Safe Timer
NMI FailedServerBIOS2 test
error: Fail-Safe
Timer takers too
long.1. DIMM
2. System
Board
device Address
ConflictAddress conflict for
specified device.1. Load Setup
Defaults in
IBM BIOS
Setup Utility.
2. Backup
battery
3. System
Board
MT 2658/2659/267743 
						

							Error
CodeMessage Meanings Comment or
Action
Allocation Error
for: deviceRun ISA or EISA
configuration Utility
to resolve resource
conflict for the
specified device.1. Load Setup
Defaults in
IBM BIOS
Setup Utility.
2. Backup
battery
3. System
Board
CD ROM Drive CD ROM Drive
identified.
Entering SETUP Starting Setup
program
Failing Bits: nnnn The hex number
nnnn is a map of
the bits at the RAM
address which
failed the memory
test. Each 1 (one)
in the map
indicates a failed
bit. See errors 230,
231, or 232 above
for offset address
of the failure in
System,Extended,
or Shadow
memory.1. DIMM
2. System
Board
Fixed Disk n Fixed disk n (0–3)
identified.
Invalid System
Configuration DataProblem with
NVRAM (CMOS)
data.1. DIMM
2. System
Board
I/O device IRQ
conflictI/O device IRQ
conflict error.1. Load Setup
Defaults in
IBM BIOS
Setup Utility.
2. Backup
battery
3. System
Board
PS/2 Mouse Boot
Summary Screen:PS/2 Mouse
installed
nnnn kB Extended
RAM PassedWhere nnnn is the
amount of RAM in
kilobytes
successfully tested.
nnnn Cache
SRAM PassedWhere nnnn is the
amount of system
cache in kliobytes
successfully tested.
44ThinkPad R32 Series