IBM Thinkpad R32 Manual

							4. Follow the instruction on the screen to read original
system serial number.
After you have replaced the system board, restore the
serial number by doing the following:
1. Install the Maintenance Diskette and restart the
computer.
2. When the IBM logo is displayed, press the″ESC″key
few times until BIOS copyright and diagnostics screen
appears.
3. Select2.VPD Utility from the main menu.
4. Follow the instruction on the screen to update the
system serial number.
Note:The serial number of the system unit is written on
the label attached on the bottom of the computer.
UUIDThe Universal Unique Identifier (UUID) is a 128–bit number
uniquely assigned to your computer at production and
stored in the EEPROM of your 24RF08. The algorithm that
generates the unique number is designed to provide
unique IDs until the year A.D. 3400. Consequently, no tow
computers in the world will have the same number.
When you replace the system board, you must set the
UUID on the new system board as follows:
1. Install the ThinkPad Maintenance Diskette and restart
the computer.
2. When the IBM logo is displayed, press the″ESC″key
few times until BIOS copyright and diagnostics screen
appears.
3. Select3. UUID Data Utilityfrom the main menu then
make a selection to read or create the UUID data.
A new UUID is created and written. If a valid UUID already
exists, it is not overwritten.
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							Related service information
This section provides information about the following:
v“Power button as reset switch”
v“Running a low-level format”
v“Service Web site”
v“Passwords”
v“Power management features”on page 28
v“Fn key combinations”on page 30
v“Product recovery program”on page 30
v“Flash BIOS”on page 33
Power button as reset switch
The power button acts as a reset switch when pressed for
more than 4 seconds. This resets the system (regardless
of the microcode status) and forces the power off. Use this
only when power is not completely off or the microcode is
in a hung state.
Running a low-level format
Attention:Make sure the drive address to be formatted
is correct. This procedure erases all information on the
disk.
To format the hard disk, selectUtility, and then use the
Full Erase Hard DriveorQuick Erase Hard Drivein
Utility of the PC-Doctor for DOS program. Refer to“Testing
the computer”on page 34.
Service Web site
When the latest maintenance diskette and system program
service diskette are available, they are posted on:
Maintenance diskette:
http://www.pc.ibm.com/partner/infotips
System program service diskette:
http://www.pc.ibm.com/us/files.html or
http://www.pc.ibm.com/qtechinfo/TPAD-MATRIX.html
Passwords
When the power-on password (POP), hard disk password
(HDP), and supervisor password (SVP) are used, the
following situations may occur:
vIf the POP is the same as the HDP, the POP prompt
appears, but the HDP prompt does not appear.
vIf the POP is not the same as the HDP, both prompts
appear.
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							vWhen SVP is set, POST should invoke BIOS setup
without erasing POP. Before entering BIOS setup SVP
will be prompted. If correct SVP is entered, POST enters
BIOS setup without erasing POP. To boot up the system
user should override POP by SVP at the password
sub-menu.
vWhen SVP is not set, POST erase the POP and then
boots up the system.
Power-on passwordsPower-on password is a security feature that is used to
protect the system from unauthorized access. If power-on
is forgotten, follow the procedure described in″Removing
the Power-on password″.
Supervisor passwordA supervisor password (SVP) protects the system
information stored in the IBM BIOS Setup Utility . The SVP
must be entered in order to access the IBM BIOS Setup
Utility and make changes to system configuration settings.
Attention:If the SVP has been forgotten and cannot be
made available to the servicer, there is no service
procedure to reset the password. The system board must
be replaced for a scheduled fee.
Removing the power-on passwordIf the customer forgets the power-on password, follow this
procedure to erase POP if SVP is not set:
1. Turn off the system.
2. Set DIP SW2, Bit 2 to ON.
3. Turn on the system, and confirm the system starts
without prompting for Power-on password.
4. Turn off the system.
5. Set DIP SW2, Bit 2 to OFF.
If SVP is set, do the followings to erase POP:
1. Power on the computer and pressF1to enter the
BIOS Utility menu.
2. Enter correct SVP (Supervisor password) at the
password prompt.
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							3. The main screen displays as below:
4. Using the up or down arrow key, selectPassword.
5. Press theEnterkey.
The following submenu is displayed:
* Power-On password
* Supervisor password
* Lock BIOS setting
* Hard disk x password
6. SelectPower-On passwordand pressEnter.
7. Type in correct SVP at″Enter Current Password″
and pressEnter.
8. PressEnterat″Enter New Password″.
9. PressEnterat″Confirm New Password″.
10. PressEnterin the Changes have been saved
window.
11. PressF10; then selectYe sin the Setup confirmation
window.
Refer to“Switch Locations”on page 100
Hard disk passwordThe hard disk password is a security feature that is used
to protect the hard disk data from unauthorized access.
Attention:If the hard disk password is forgotten, IBM
does not provide any services to reset the hard drive
password nor recover data from the hard drive. The hard
drive can be replaced for a scheduled fee.
Power management features
Power management modes are available in the computer
system to reduce power consumption and to prolong
battery life.
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							Suspend modeWhen in standby mode, the following occurs:
vThe LCD backlight turns off.
vThe hard disk motor either spins down or stops
(controlled by OS).
vSuspend LED turns on.
Events that cause the computer to enter standby mode:
Note:These events depend on thePower button, Sleep
button and Lidsettings (options set to standby
mode) in the″Advanced″page of the″Power
Management Properties″screen.
vStandby requested by the Sleep button (Fn+F4)
vStandby requested by the power button
vStandby requested by closing the lid.
Events that cause the computer to exit standby mode:
vRTC alarm
vPower-on switch is operated
vFn key is pressed
vThe LCD is opened (if the system entered standby
mode from closing the lid).
Note:ThisistrueifWhen I close the lid of my
portable computer:is set toStandbyin the
″Advanced″page of the″Power Management
Properties″screen.
vAn embedded modem signals the modem ring indicator
vThe battery power is at a critical level.
Display off modeWhen in display off mode, the following occur:
vThe LCD backlight turns off.
Events that cause the computer to enter display off mode:
vHotkey : Fn+F3
Events that cause the computer to exit display off mode:
vAnykey or mouse operation
Hibernation modeWhen in hibernation mode, the following occurs:
vThe system status, RAM, VRAM, and setup data are
stored on the hard disk.
vThe system is powered off.
Events that cause the computer to enter hibernation mode:
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							Note:These events depend on thePower button, Sleep
button and Lidsettings (options set to hibernate
mode) in the″Advanced″page of the″Power
Management Properties″screen.
vHibernation requested by the Sleep button (Fn+F4) or
(Fn+F12)
vHibernation requested by the power button
vHibernation requested by closing the lid.
Events that cause the computer to exit hibernation mode:
vRTC alarm
vPower-on switch is operated
vWOL (wake on Lan)
When power is turned on, the hibernation history in the
boot record on the hard disk is recognized and the system
status is restored from the hard disk to resume operation.
Fn key combinations
The following table shows the Fn key and function key
combinations and their corresponding functions. Some of
the keys do not work if proper device drivers and utilities
are not installed.
Fn key Function
Fn+F3 Display off
Fn+F4 Sleep button
Fn+F7 Switch display output location.
Fn+F8 Display expansion
Fn+F12 Hibernation
Fn+PageUp Thinkpad light
Fn+Home Brightness up
Fn+End Brightness down
Product recovery program
Restoring the Pre-installed SoftwareTo restore the pre-installed software, you can use either
the Product Recovery program or a Recovery CD. The
Product Recovery program is in a section of the hard disk
drive (the Service Partition) that is not displayed by
Windows Explorer. Use the Recovery CD if it was provided
with the computer.
Note:The recovery process might take up to 2 hours.
To use the Product Recovery program to restore the
pre-installed software, do the following:
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							1. Save all files and shut down the desktop.
2. Turn off the computer.
3. Turn on the computer. Quickly pressF11when this
message is displayed on the screen: ...″To start the
Product Recovery program, press F11″.....This
message is displayed for only a few seconds.
Note:If this message does not appear, you can use a
Recovery Repair diskette to get access to the
Product Recovery program.(see“Creating a
Recovery Repair diskette”on page 32 for
instructions for making the Recovery Repair
diskette)
4. From the list displayed on the screen, select the
operating system you want to recover.
5. Select the recovery options you want, and follow the
instructions on the screen.
Creating the Service PartitionTo create Service Partition and install the preloaded
system from Recovery CD, do the following;
To create Service Partition [SP]:
1. Erase all partitions on the hard-disk drive using
FDISK or similar application.
2. Boot with Recovery CD (and boot diskette if required).
3. A menu will appear stating″Your computer
originally included a Product Recovery program ...
Reinstall the Product Recovery Program? (Y/N) [
]″.}.
Note:If the hard-disk drive contains any partitions,
you will not receive this menu - go to step 1.
4. Enter″Y″and Service Partition will be created and
loaded with D2D files.
Note:If you do not want to create Service Partition,
press″N″, and the d then go to step 8.
5. Press″Enter″at next window to continue.
* Service Partition will be created. System will
automatically reboot during this process.
* Recovery process will copy some files to the Service
Partition, PKUNZIP others
* Follow prompts - you may be prompted to change
CDs.
* System will reboot when complete, continue to step
6 to install preloaded system.
Install preloaded system from CD:
6. Boot with Recovery CD (and boot diskette if required)
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							7. If the hard-disk drive is blank, a menu will appear
stating″Your computer originally included a
Product Recovery program ... Reinstall the
Product Recovery Program? (Y/N) [ ]″.
* To install Service Partition, go to step 4.
* To preload hard-disk drive without installing Service
Partition, press″N″.
8. If a menu appears asking which operating system to
install, highlight proper operating system and press
″″ENTER″.
9. A menu will appear stating″Full Recovery:″. Press
″″ENTER″to select.
10. Enter″Y″at the three windows which follow.
11. Follow prompts to complete Recovery.
Creating a Recovery Repair disketteThe Recovery Repair diskette is used to recover the
prompt that is needed to access the Product Recovery
program, if the prompt does not appear. Make a Recovery
Repair diskette and save it for future use.
To make a Recovery Repair diskette:
1. Shut down and turn off the computer.
2. Attach the external diskette drive to the computer.
3. At the prompt, pressF11. (The option to pressF11
appears for only a few seconds. You must pressF11
quickly.) The Product Recovery program main menu
appears.
4. If you are using Windows 2000 Professional, you will
be prompted to select the appropriate operating system
setting. This menu does not appear for Windows 98
SE.
5. Select System Utilities from the main menu. Press
Enter.
6. Select Create a Recovery Repair diskette. PressEnter.
7. Follow the on-screen instructions.
8. When the process is completed, label the diskette as
the Recovery Repair diskette and save it for future use.
To use the Recovery Repair diskette:
1. Shut down and turn off the computer.
2. Attach the external diskette drive to the computer.
3. Insert the Recovery Repair diskette into the drive; then
turn on the computer.
4. Follow the on-screen instructions.
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							Flash BIOS
Please do the following to update BIOS.
To update BIOS:
1. Prepare the System Program Service Diskette (SPSD)
Save1MUDXXUS.DSKfile toC:\SPSD
Note: XXrepresents for the version of BIOS.
2. Boot the computer with SPSD.
a. Insert the created floppy diskette into floppy
diskette drive before you turn on the computer.
b. Press the power button.
3. Follow the on-screen instructions after booting.
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							Checkout guide
Use the following procedure as a guide for computer
problems.
Note:The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid
system responses.
1. Obtain the failing symptoms in as much detail as
possible.
2. Verify the symptoms by attempting to recreate the
failure by running the diagnostic test or by repeating
the same operation.
Testing the computer
The ThinkPad computer has a test program called
PC-Doctor DOS (hereafter calledPC-Doctor). You can
detect errors by running the diagnostics test of PC-Doctor.
This section is an overview on detecting the problem.
Refer to“Product overview”on page 56 for details that
depend on model-unique functions.
To run the test, do the following:
Note:In the following procedure, you can select an item
not only with the arrow keys, but also with the
TrackPoint. Instead of pressingEnter, you also can
click the left click button.
1. Insert the PC-Doctor DOS Disk #1into the diskette
drive; then power on the computer.
If the computer cannot be powered on, go to“Power
systems checkout”on page 36 and check the power
sources.
If an error code appears, go to“Symptom-to-FRU
Index”on page 39.
Remove Disk #1 and Insert PC-Doctor DOS Disk #2
into the diskette drive when prompted to do so.
The PC-Doctor main panel appears.
2. SelectDiagnosticswith the arrow keys, and press
Enter.
A pull-down menu appears:
Note:The pull-down menu differs depending on the
model.
3. Run the applicable function test.
4. Follow the instructions on the screen. If there is a
problem, PC-Doctor shows some messages.
34ThinkPad R32 Series