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IBM Thinkpad I Series 12001300 Manual

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    							1171–7GJ, 1171–9WF, 1171–5YU, 1171–6WU, 1171-5WU,
    1171-7WU, 1171-5BU, 1171-5WJ, 1171-6LU, 1171-52J,
    1171-62J, 1171-7WJ. Some of the keys do not work if
    proper device drivers and utilities are not installed.
    Fn key Function
    Fn+F4 Sleep button
    Fn+F7 Switch display output location.
    Fn+F9 Skip Track Backward
    Fn+F10 Skip Track Forward
    Fn+F11 Play/Pause
    Fn+F12 Stop
    Fn+PageUp Volume Up
    Fn+PageDown Volume Down
    Fn+Backspace Volume Mute
    Fn+Home Brightness up
    Fn+End Brightness down
    Fn+Insert/Delete Contrast adjustment
    Product recovery program
    The following information only applies to models:
    1161-95G, 1161-95M, 1161-94T, 1161-94H, 1161-94G,
    1161-94M, 1161-94A, 1161-94K, 1161-93U, 1161-93G,
    1161-93F, 1161-93M, 1161-93C, 1161-93H, 1161-93K,
    1161-93Y, 1161-93T, 1161-73J, 1161-53M, 1161-43U,
    1161-43G, 1161-43M, 1161-43A, 1161-43T, 1161-43C,
    1161-43K, 1161-43Y, 1161-43S, 1161-43P, 1161-43X,
    1161-43H, 1161–96A, 1161–97A, 1161–96C, 1161–96Y,
    1161–86C, 1161–96K, 1161–44F, 1161–4JU, 1161–45U,
    1161–43A, 1161–45F, 1161–53U, 1161–83G, 1171–9BU,
    1171–8MU, 1171-9MU, 1171-6MU, 1171-6NU, 1171-7XG,
    1171-9XU, 1171-9XF, 1171-9XA, 1171-9XT, 1171-9XC,
    1171-9XH, 1171-9XK, 1171-5XU, 1171-5XM, 1171-5CU,
    1171-4MU, 1171-6XU.
    Restoring the pre-installed softwareTo restore the pre-installed software, you can use either
    the Product Recovery Program or a Recovery CD.
    The Product Recovery Program is in a section of the hard
    disk driver (the Service Partition) that is not displayed by
    Windows Explorer. Use the Recovery CD if it was provided
    with the computer.
    Note:The recovery process might take up to 2 hours.
    To use the Product Recovery program to restore the
    pre-installed software, do the following:
    ThinkPad i Series 1200/1300
    31 
    						
    							1. Save all files and shut down the desktop.
    2. Turn off the computer.
    3. Turn on the computer. Quickly pressF11when this
    message is displayed on the screen: ...″To start the
    Product Recovery Program, press F11″...This message
    is displayed for only a few seconds.
    Note:If this message does not appear, you can use a
    Recovery Repair diskette to get access to the
    Product Recovery program. (see“To create a
    recovery repair diskette”on page 33 for
    instructions of making the Recovery Repair
    diskette).
    4. From the list displayed on the screen, select the
    operating system you want to recover.
    5. Select the recovery options you want, and follow the
    instructions on the screen.
    Creating the service partitionTo create Service Partition and install the preloaded
    system from Recovery CD, do the following;
    To create Service Partition (SP):
    1. Erase all partitions on the hard-disk drive using
    FDISK or similar application.
    2. Boot with Recovery CD (and boot diskette if required).
    3. A menu will appear stating″Your computer originally
    included a Product Recovery program...Reinstall the
    Product Recovery Program? (Y/N)″.
    Note:If the hard-disk drive contains any partitions,
    you will not receive this menu-go to step 1.
    4. Enter″Y″and Service Partition will be created and
    loaded with D2D files.
    Note:If you do not want to create Service Partition,
    press″N″, and then go to step 8.
    5. PressEnterat next window to continue.
    Service Partition will be created. System will
    automatically reboot during this process.
    Recovery process will copy some files to the Service
    Partition, PKUNZIP others.
    Follow prompts-you may be prompted to change CDs.
    System will reboot when complete, continue to step 6
    to install preloaded system.
    Install preloaded system from CD.
    6. Boot with Recovery CD (and boot diskette if required).
    32ThinkPad i Series 1200/1300 HMM 
    						
    							7. If the hard disk drive is blank, a menu will appear
    stating″Your computer originally included a Product
    Recovery program...Reinstall the Product Recovery
    program? (Y/N)
    To install Service Partition, go to step 4.
    To preload hard disk drive without installing Service
    Partition, press″N″.
    8. If a menu appears asking which operating system to
    install, highlight proper operating system and press
    ″ENTER″.
    9. A menu will appear stating″Full Recovery:″. Press
    ″ENTER″to select.
    10. Enter″Y″at the three windows which follow.
    11. Follow prompts to complete Recovery.
    To create a recovery repair disketteThe Recovery Repair diskette is used to recover the
    prompt that is needed to access the Product Recovery
    program, if the prompt does not appear. Make a Recovery
    Repair diskette and save it for future use. To make a
    Recovery Repair diskette:
    1. Shut down and restart the computer.
    2. Attach the external diskette drive to the computer.
    3. At the prompt, pressF11. (The option to press F11
    appears for only a few seconds. You must press F11
    quickly). The Product Recovery program main menu
    appears.
    4. If you are using Windows 2000 Professional, you will
    be prompted to select the appropriate operating system
    setting. This menu does not appear for Windows 98
    SE.
    5. Select System Utilities from the main menu. Press
    Enter.
    6. Select Create a Recovery Repair diskette. PressEnter.
    7. Follow the on-screen instructions.
    8. When the process is completed, label the diskette as
    the Recovery Repair diskette and save it for future use.
    To use the recovery repair diskette
    1. Shut down and turn off the computer.
    2. Attach the external diskette drive to the computer.
    3. Insert the Recovery Repair diskette into the drive; then
    turn on the computer.
    4. Follow the on-screen instructions.
    ThinkPad i Series 1200/1300
    33 
    						
    							Checkout guide
    Use the following procedure as a guide for computer
    problems.
    Note:The diagnostic tests are intended to test only IBM
    products. Non-IBM products, prototype cards, or
    modified options can give false errors and invalid
    system responses.
    1. Obtain the failing symptoms in as much detail as
    possible.
    2. Verify the symptoms by attempting to recreate the
    failure by running the diagnostic test or by repeating
    the same operation.
    Testing the computer
    The ThinkPad computer has a test program called
    PC-Doctor for DOS (hereafter calledPC-Doctor). You can
    detect errors by running the diagnostics test of PC-Doctor.
    This section is an overview on detecting the problem.
    Refer to“Product overview”on page 95 for details that
    depend on model-unique functions.
    To run the test, do the following:
    Note:In the following procedure, you can select an item
    not only with the arrow keys, but also with the
    TrackPoint. Instead of pressingEnter, you can also
    click the left click button.
    1. Insert the PC-Doctor DOS Disk into the diskette drive;
    then power on the computer.
    If the computer cannot be powered on, go to“Power
    systems checkout”on page 36 and check the power
    sources.
    If an error code appears, go to“Symptom-to-FRU
    Index”on page 40.
    The PC-Doctor main panel appears.
    2. SelectDiagnosticswith the arrow keys, and press
    Enter.
    A pull-down menu appears:
    Note:The pull-down menu differs depending on the
    model.
    3. Run the applicable function test.
    4. Follow the instructions on the screen. If there is a
    problem, PC-Doctor shows some messages.
    5. Reseat the cable or connector of the detected FRU
    and run the test again.
    34ThinkPad i Series 1200/1300 HMM 
    						
    							If the error recurs, replace the FRU that caused the
    error.
    Note:With some FRUs, especially the system board,
    the problem may be caused by peripheral
    FRUs. Verify that each peripheral FRU, such as
    the flexible cable, has no problem by doing the
    following:
    a. Replace each peripheral FRU one at a time,
    and run the test again.
    b. If the peripheral FRUs have no problem,
    replace the main FRU itself.
    To see the FRU structure of each model,
    refer to“Product overview”on page 95.
    6. To exit the test, selectQuit–Exit Diag.
    To cancel the test, pressEsc.
    The following table lists the options on the test menu.
    Diagnostics Interactive Tests
    vRun Normal Test
    vRun Quick Test
    vCPU/Coprocessor
    vSystemboard
    vVideo Adapter
    vSerial Port
    vParallel Port
    vFixed Disks
    vDiskette Drives
    vOther Devices
    vMemory Test–Full
    vMemory Test–QuickvKeyboard
    vVideo
    vInternal Speaker
    vMouse
    vJoystick Test
    vDiskette Test
    vSystem Load
    vCD-ROM/DVD
    vStereo Speaker
    Note:InKeyboardtest withinInteractive Tests, theFnkey is
    scanned only once. Each key should be pressed for at least 2
    seconds; otherwise, it cannot be sensed.
    Note:The testing of 802.11b requires an Access Point
    properly prepared prior to conducting the test. When
    testing 802.11b with PC-Doctor DOS, please
    confirm the following points:
    1. An OBI’s Access Point is located about 3 meters
    from the system.
    2. The encryption is disabled on the Access Point.
    If the distance between the Access Point and the
    system is too far, the test may report failure even if
    the device is properly working. If the encryption is
    enabled on the Access Point, the test program
    ThinkPad i Series 1200/1300
    35 
    						
    							cannot properly communicate with the Access Point
    to test the device, and will report failure.
    Due to the nature of wireless connection, the test
    may report failure with″No LinkTest response
    received″error message in the log, even if the
    device is working properly. When the test failed with
    this error, please repeat the test for a few times.
    The device may be working properly unless the
    same error persists.
    Related service information
    PC-Doctor can detect the following system information:
    Hardware Info:
    vSystem Configuration
    vMemory Contents
    vPhysical Disk Drive
    vLogical Disk Drive
    vVGA Information
    vIDE Drive Information
    vPCI Information
    vPNPISA Information
    vSMBIOS Information
    vFRU Information
    vVESA LCD Information
    vSM712 General Information
    Utility:
    vRun External Tests
    vSurface Scan Hard Disk
    vBenchmark System
    vDOS Shell
    vTech Support Form
    vBattery Rundown
    vView Test Log
    vPrint Log
    vSave Log
    vFull Erase Hard Drive
    vQuick Erase Hard Drive
    Power systems checkout
    To verify the symptom of the power problem on the
    computer, do the following:
    1. Power off the computer.
    36ThinkPad i Series 1200/1300 HMM 
    						
    							2. Remove the battery pack.
    3. Connect the AC Adapter.
    4. Check that power is supplied when you power on the
    computer.
    5. Power off the computer.
    6. Disconnect the AC Adapter and install the charged
    battery pack.
    7. Check that power is supplied by the battery pack when
    you power on the computer.
    If you suspect a power problem, refer the appropriate
    power supply check listed below:
    v“Checking the AC Adapter”
    v“Checking operational charging”on page 38
    v“Checking the Battery ASM”on page 38
    Checking the AC AdapterIf the computer fails when only the AC Adapter is used, do
    the following:
    vIf the power-on indicator does not turn on, check the
    power cord of the AC Adapter for correct continuity and
    installation.
    vIf the operational charge does not work, go to“Checking
    operational charging”on page 38.
    Unplug the AC Adapter cable from the computer and
    measure the output voltage at the plug of the AC Adapter
    cable. See the following figure:
    Pin Voltage (V dc)
    1 15.5 V. - 17.0 V.
    2 Ground
    If the voltage is not correct, replace the AC Adapter.
    If the voltage is within the range, do the following:
    vReplace the system board.
    vIf the problems still persist, go to“Undetermined
    Problems”on page 47.
    ThinkPad i Series 1200/1300
    37 
    						
    							Note:An audible noise from the AC Adapter does not
    always indicate a defect.
    Checking operational chargingTo check operational charging, use a discharged battery
    pack (Battery ASM) or a Battery ASM that has less than
    50% of the total power remaining when installed in the
    computer.
    Perform operational charging. If the battery status indicator
    or icon does not turn on, remove the Battery ASM and let it
    return to room temperature. Reinstall the Battery ASM. If
    the charge indicator or icon still does not turn on, replace
    the Battery ASM.
    If the charge indicator still does not turn on, replace the
    system board. Then reinstall the Battery ASM. If the
    reinstalled Battery ASM is not charged, go to the next
    section.
    Checking the Battery ASM
    Note:The Battery ASM may not be able to charge when it
    is hot. In that case, remove it from the computer
    and leave it at room temperature for a while. After it
    cools down, reinstall it and recharge it.
    Do the following:
    1. Power off the computer.
    2. Remove the battery pack and measure the voltage
    between battery terminals 1 (-) and 7 (+). See the
    following figure.
    145
    23
    67
    Terminal (NiMH) Signal / Voltage (V dc)
    1 Ground
    2 BT-SENSE
    3 Reserve
    4 Reserve
    38ThinkPad i Series 1200/1300 HMM 
    						
    							Terminal (NiMH) Signal / Voltage (V dc)
    5 Thermal
    6 BT+SENSE
    7 BT+ (0 V. - 14.4 V.)
    Terminal (Li-Ion) Signal / Voltage (V dc)
    1 Ground
    2 BT-SENSE
    3 BT-SCLK
    4 BT-SDATA
    5 Thermal
    6 BT+SENSE
    7 BT+ (0 V. - 16.8 V.)
    Note:Signal lines, not used in these steps, are used
    for communications between the system and the
    battery.
    3. First, discharge the battery, until the voltage is less
    than 9.6V (NiMH) or 14.4V (Li-Ion). Then, charge the
    battery for 30 minutes. Now, check the voltage. If the
    voltage is still less than 9.6V (NiMH) or 14.4V (Li-Ion),
    replace the battery.
    4. If the voltage is more than 9.6V (NiMH) or 14.4V
    (Li-Ion), measure the resistance between battery
    terminals 1 and 5. The resistance must be 10K
    (NiMH) or 390(Li-Ion). If the resistance is not correct,
    replace the Battery ASM. If the resistance is correct,
    replace the system board.
    ThinkPad i Series 1200/1300
    39 
    						
    							Symptom-to-FRU Index
    The Symptom-to-FRU Index lists the symptoms and errors
    and the possible causes. The most likely cause is listed
    first.
    Note:Perform the FRU replacement or actions in the
    sequence shown in the FRU/Action columns. If a
    FRU does not solve the problem, put the original
    part back in the computer. Do not replace a
    non-defective FRU.
    This index can also be used to help you decide which
    FRUs should be available when servicing a computer.
    Numeric error codes show the errors detected in POST or
    system operation (runtime). In the following error codes, X
    can be any number.
    If no codes are available, use narrative symptoms.
    If the symptom, is not listed, go to“Undetermined
    Problems”on page 47.
    Note:For any IBM device not supported by the diagnostic
    codes in this ThinkPad computer, see the manual
    for that device.
    Numeric Error Codes and Messages
    Error Code Message FRU/Action in Sequence
    006 Equipment
    Configuration
    ErrorEnter BIOS Utility and execute
    ″Load Setup Default Settings″;
    then reboot the system.
    040 Diskette Drive
    Controller ErrorvGo to“FRU tests”on
    page 98.
    vDiskette drive connection
    vDiskette drive
    vSystem board
    070 Real Time Clock
    ErrorvReset Time in the Basic
    System Settings of BIOS
    Utility.
    vBackup battery (RTC
    battery)
    vEnter BIOS Utility and
    execute″Load Setup
    Default Settings″; then
    reboot the system.
    vSystem board
    40ThinkPad i Series 1200/1300 HMM 
    						
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