HP Z800 Owners Manual

Status tab
The Status tab shows the overall progress and status of the test scenario as well as the progress and
status of each test. The color coded status are black, blue, green, red, and orange.
The Status tab colors are:
●Waiting (black) — when no test is running
●Running (blue) — when at least one test is currently running
●Passed (green) — when all tests have run successfully, meaning that no hardware error or defect
have been detected
●Failed (red) — when thee tests have detected at least one...

●The Recommended Repair will give a recommended action that should be performed to resolve
the failed hardware.
●The Warranty ID is a unique error code associated with the specific error on your computer. When
contacting the HP Support Center for assistance with a hardware failure, please be prepared to
provide the Warranty ID.
●The Clear Errors button will clear the contents of the Error Log.
The contents of the Error Log may be saved as a HTML file to either floppy or USB flash drive by clicking
the...

Saving and printing information in HP Vision Field Diagnostics
You can save the information displayed in the HP Vision Field Diagnostics Survey, History and Errors
tabs to a diskette or a USB flash drive. You can not save to the hard drive. The system will automatically
create an html file that has the same appearance as the information displayed on the screen.
1.Insert a diskette or USB flash drive if running HP Vision Field Diagnostics from CD.
2.Click Save in the bottom on any of the Survey, History...

Table 6-8  Diagnostic lights and audible codes
ActivityPossible causeRecommended action
Blue Power LED* on. No
beeps.Workstation on.
N/A
Blue Power LED* blinks
every two seconds.* No
beeps.
Workstation in Sleep mode
(S3-Suspend to RAM).
Select models only.
Blue Power LED* is off.* No
beeps.Workstation in Hibernate
mode (S4-Suspend to disk).
Blue Power LED* blinks
three times*, once per
second.
* No beeps.
Workstation in Sleep mode
(S3-Suspend to RAM).
Select models only.
Blue Power LED* blinks four...

ActivityPossible causeRecommended action
Red Power LED blinks four
times, once every second,
followed by a two-second
pause. Four beeps.Power failure (power supply
is overloaded)CAUTION:Internal components might be powered even when the
workstation is off. To prevent damage, disconnect the workstation power
cord before you remove a component.
1.Open the access panel and ensure that all power connections (18-
pin Main, 10-pin Memory, 8-pin CPU, 6-pin Aux. graphics, 4-pin
HDD bay) are secure on the system...

ActivityPossible causeRecommended action
Red Power LED blinks eight
times, once every second,
followed by a two-second
pause. Eight beeps.Invalid ROM based on bad
checksum.CAUTION:Internal components might be powered even when the
workstation is off. To prevent damage, disconnect the workstation power
cord before you remove a component.
1.Clear CMOS.
NOTE:Refer to the Maintenance and Service Guide for the
workstation model for detailed information on clearing CMOS.
2.Upgrade the ROM using SoftPaq, either...

ActivityPossible causeRecommended action
System does not power-on
and LEDs are not blinking.
No beeps.System unable to power on.CAUTION:Internal components might be powered even when the
workstation is off. To prevent damage, disconnect the workstation power
cord before you remove a component.
To resolve the problem, choose one of the following options:
Press and hold the power button for less than 4 seconds. If the hard drive
LED turns green, then:
1.Remove the expansion cards one at a time and try...

POST error messages
The Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the
workstation is powered on.
Audible and visual messages occur before the operating system starts if the POST encounters a
problem. POST checks the following items to ensure that the workstation system is functioning properly:
●Keyboard
●DIMMs
●Diskette drives
●All mass storage devices
●CPUs
●Controllers
●Fans
●Temperature sensors
●Cables (front/rear panels, audio, and USB ports)
The table...

Screen messageProbable causeRecommended action
164—Memory Size ErrorMemory configuration is incorrect.1.Run the Computer Setup (F10) Utility or Windows
operating system utilities.
2.Verify that the memory modules are installed
properly.
3.If third-party memory has been added, test the
memory configuration using HP memory.
4.Verify the memory module type.
201—Memory ErrorRAM failure.1.Run the Computer Setup (F10) utility or the
Windows operating system utilities.
2.Be sure that memory and continuity...

Screen messageProbable causeRecommended action
215—DIMM Configuration
Error
216—Memory Size Exceeds
Maximum SupportedThe amount of memory installed
exceeds that supported by the
hardware.1.Verify how much memory the workstation
supports.
2.Remove the excess memory.
301—Keyboard ErrorKeyboard failure.1.Reconnect the keyboard with the workstation
powered off.
2.Check the connector for bent or missing pins.
3.Be sure that none of the keys are pressed.
4.Replace the keyboard.
303—Keyboard Controller
ErrorI/O...