HP Proliant Dl360 Generation 5 Server User Guide

 
Configuration and utilities  71 
The RDP software is the preferred method for rapid,  high-volume server deployments. The RDP software 
integrates two powerful products:  Altiris Deployment Solution and the HP ProLiant Integration Module. 
The intuitive graphical user interface of the Altiris De ployment Solution console provides simplified point-
and-click and drag-and-drop operations that enable you  to deploy target servers, including server blades, 
remotely. It enables you to perform imaging or...

 
Configuration and utilities  72 
For more information about the ROMPaq  utility, refer to the HP website 
( http://www.hp.com/servers/manage
).  
System Online ROM flash component utility 
The Online ROM Flash Component Utility enables system  administrators to efficiently upgrade system or 
controller ROM images across a wide range of servers  and array controllers. This tool has the following 
features: 
•  Works offline and online 
• Supports Microsoft® Windows® 2000, Window s Server™ 2003, and...

 
Configuration and utilities  73 
Management Agents 
Management Agents provide the information to  enable fault, performance, and configuration 
management. The agents allow easy manageability of  the server through HP SIM software, and third-
party SNMP management platforms. Management Agen ts are installed with every SmartStart assisted 
installation or can be installed through the HP PS P. The Systems Management homepage provides status 
and direct access to in-depth subs ystem information by...

 
Configuration and utilities  74 
3.
 
Set positions 1, 5, and 6 of the system maintenance switch to On. 
4. Install the access panel (on page  20). 
5. Power up the server (on page  18). 
6. Wait for the server to emit two beeps. 
7. Repeat steps 1 and 2. 
8. Set positions 1, 5, and 6 of the sy stem maintenance switch to Off. 
9. Repeat steps 4 and 5. 
When the server boots, the system identifies whether  the current ROM bank is corrupt. If a corrupt ROM is 
detected, the system boots from the backup...

 
Configuration and utilities  75 
If a significant change occurs betw een data-gathering intervals, the Survey Utility marks the previous 
information and overwrites the Survey text files to  reflect the latest changes in the configuration. 
Survey Utility is installed with every SmartStart-assisted  installation or can be installed through the HP PSP 
( ProLiant Support Packs  on page 77). 
  NOTE:   SmartStart version 7.5 and later provides  the memory spare part numbers for the server.  
Array...

 
Configuration and utilities  76 
identify and prevent potential critical problems. Th rough remote diagnostic scripts and vital system 
configuration information collected about your system s, ISEE enables fast restoration of your systems. 
Install ISEE on your systems to help mitigate  risk and prevent potential critical problems. 
For more information on ISEE, refer to the HP website 
( http://www.hp.com/hps/hardware/hw_enterprise.html
). 
To download HP ISEE, visit the HP website (...

 
Configuration and utilities  77 
Resource Paqs 
Resource Paqs are operating system-specific packages of  tools, utilities, and information for HP servers 
running certain Microsoft® or Novell operating systems. The Resource Paqs include utilities to monitor 
performance, software drivers, customer support in formation, and white papers on the latest server 
integration information. Refer to the Enterprise Partnerships website 
( http://h18000.www1.hp.com/partners
), select  Microsoft  or Novell ,...

 
Configuration and utilities  78 
Care Pack 
HP Care Pack Services offer upgraded service leve ls to extend and expand standard product warranty 
with easy-to-buy, easy-to-use support packages that he lp you make the most of your server investments. 
Refer to the Care Pack website ( http://www.hp.com/hps/carepack/servers/cp_proliant.html
).  

 
Troubleshooting 79 
Troubleshooting 
In this section 
Troubleshootin g resources ........................................................................\
.............................. ................. 79 
Pre-diagnost ic steps ........................................................................\
................................... ..................... 79 
Loose conne ctions ........................................................................\
.........................................

 
Troubleshooting 80 
   Important safety information 
Before servicing this product, read the  Important Safety Information document provided with the server.  
Symbols on equipment 
The following symbols may be placed on equipment to  indicate the presence of potentially hazardous 
conditions. 
  
   This symbol indicates the presence of haza
rdous energy circuits or electric shock 
hazards. Refer all servicing to qualified personnel. 
WARNING:   To reduce the risk of injury from  electric shock...