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HP Proliant Dl360 Generation 5 Server User Guide

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    HP ProLiant DL360 Generation 5 Server 
    User Guide 
     
    Second Edition (May 2006) 
    Part Number 406316-002  
    						
    							   
    © Copyright 2006 Hewlett-Packard Development Company, L.P. 
    The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express 
    warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP 
    shall not be liable for technical or editorial errors or omissions contained herein. 
    Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of 
    Microsoft Corporation.  
    Linux is a U.S. registered trademark of Linus Torvalds. 
    Second Edition (May 2006) 
    Part Number 406316-002  
    						
    							
     
    Contents 3 
    Contents 
    Component iden tification ........................................................................\
    ............................... ........ 7 
    Front panel components ........................................................................\
    ................................. .................... 7 
    Front panel LEDs and buttons ........................................................................\
    ........................... ................... 8 
    Rear panel components ........................................................................\
    .................................. .................... 9 
    Rear panel LEDs and buttons ........................................................................\
    ............................ ................. 10 
    System board components ........................................................................\
    ................................ ................ 11 
    System maintenance switch ........................................................................\
    .............................. ....... 12 
    NMI switch ........................................................................\
    ............................................. .............. 12 
    HP Systems Insight Display and LEDs........................................................................\
    .................... .............. 12 
    HP Systems Insight Display LEDs and internal health LED combinations ........................................................... 13 
    SAS and SATA device numbers........................................................................\
    ............................ ............. 15 
    SAS and SATA hard drive LEDs........................................................................\
    ........................... .............. 16 
    SAS and SATA hard drive LED combinations ........................................................................\
    ............... ....... 16 
    Fan locations ........................................................................\
    .......................................... ........................ 17 
    Operations........................................................................\
    ............................................. ............ 18 
    Power up the server ........................................................................\
    .................................... ..................... 18 
    Power down the server........................................................................\
    .................................. ................... 18 
    Access the HP Systems Insight Display........................................................................\
    .................. .............. 18 
    Extend the server from the rack ........................................................................\
    ........................ ................. 19 
    Remove the access panel........................................................................\
    ................................ .................. 20 
    Install the access panel........................................................................\
    ............................... ...................... 20 
    Remove the PCI riser board assembly........................................................................\
    .................... ............. 20 
    Install the PCI riser board assembly........................................................................\
    ................... ................. 21 
    Remove the power supply air baffle ........................................................................\
    ..................... .............. 21 
    Remove the processor air baffle ........................................................................\
    ........................ ................ 22 
    Remove and install a fan module ........................................................................\
    ........................ ............... 22 
    Setup........................................................................\
    .................................................. ............... 25 
    Optional installation services ........................................................................\
    ......................... ................... 25 
    Rack planning resources........................................................................\
    ................................ ................... 26 
    Optimum environment ........................................................................\
    .................................... .................. 26 
    Space and airflow requirements ........................................................................\
    ......................... ..... 26 
    Temperature requirements........................................................................\
    ............................... ........ 27 
    Power requirements ........................................................................\
    ..................................... .......... 27 
    Electrical grounding requirements ........................................................................\
    ...................... ...... 27 
    Rack warnings ........................................................................\
    .......................................... ...................... 28 
    Contents of the server shipping carton........................................................................\
    ................. ............... 28 
    Installing hardware options........................................................................\
    ............................ ................... 28 
    Installing the server into the rack........................................................................\
    .................... .................... 28 
    Powering up and configuring the server ........................................................................\
    ................. ............ 30 
    Installing the operating system..........................................................\
    ...................................... ................... 30 
    Registering the server ........................................................................\
    ................................. ...................... 31 
    Hardware options installation........................................................................\
    .......................... ..... 32 
    Introduction ........................................................................\
    ........................................... ......................... 32 
    Processor option........................................................................\
    ....................................... ....................... 32 
    Memory options ........................................................................\
    ......................................... ..................... 37 
    Memory configurations........................................................................\
    .................................. ......... 37 
    Advanced ECC memory ........................................................................\
    .................................... ..... 38 
    Online spare memory configuration ........................................................................\
    ...................... ... 38  
    						
    							
     
    Contents 4 
    Mirrored memory  configuration ........................................................................\
    .......................... ..... 39 
    Installing FBDIMMs ........................................................................\
    ..................................... ........... 40 
    Hot-plug SAS and SATA hard drive options ........................................................................\
    ............... ......... 40 
    Removing hard drive blanks ........................................................................\
    ............................. ....... 41 
    Removing hard drive bezel blanks ........................................................................\
    ....................... .... 41 
    Removing a hot-plug SAS or SATA hard drive ........................................................................\
    ........... 42 
    Installing a hot-plug SA S or SATA hard drive ........................................................................\
    ........... .42 
    Multibay device options ........................................................................\
    ................................ ................... 43 
    Redundant hot-plug power supply option ........................................................................\
    ................. ........... 44 
    Expansion board options........................................................................\
    ................................ .................. 46 
    Installing an expansion board ........................................................................\
    .......................... ....... 46 
    Installing a PCI-X riser board ........................................................................\
    ......................... .......... 47 
    HP Smart Array controller options ........................................................................\
    ...................... ................ 49 
    Removing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller ........... 50 
    Installing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller ............ 51 
    Upgrading an HP Smart Array E200i Controller cache module and battery pack................................... 52 
    Installing an HP Smart Array P400i Cont roller cache module and battery pack...................................... 55 
    Upgrading the HP Smart Array P400i Cont roller to support six hard drives ........................................... 59 
    Using a PCI SAS or SATA array contro ller to support six hard drives .................................................... 60 
    Using a PCI array controller and the HP Smart Arra y P400i Controller to support six hard drives ............. 62 
    Cabling ........................................................................\
    ................................................ ............. 63 
    Cabling overview ........................................................................\
    ....................................... ..................... 63 
    Array controller cabling ........................................................................\
    ............................... .................... 63 
    HP Smart Array E200i Controller cabling ........................................................................\
    ................ .64 
    HP Smart Array P400i Controller cabling ........................................................................\
    ................ .64 
    PCI Smart Array controller cabling ........................................................................\
    ..................... ...... 65 
    Battery pack cabling ........................................................................\
    ................................... ........... 65 
    Multibay backplane cabling ........................................................................\
    ............................. ................ 66 
    Configuration and utilities ........................................................................\
    ............................ ........ 67 
    Configuration tools ........................................................................\
    .................................... ...................... 67 
    SmartStart software........................................................................\
    .................................... ............ 67 
    HP ROM-Based Setup Utility ........................................................................\
    ............................. ....... 68 
    Array Configuration Utility ........................................................................\
    ............................ .......... 70 
    Option ROM Configuration for Arrays ........................................................................\
    .................... .70 
    HP ProLiant Essentials Rapid Deployment Pack...............................................................\
    .................... 70 
    Re-entering the server serial number and product ID ........................................................................\
    ... 7 1 
    Management tools........................................................................\
    ....................................... .................... 71 
    Automatic Server Recovery ........................................................................\
    .............................. ....... 71 
    ROMPaq utility ........................................................................\
    ......................................... ............. 71 
    System Online ROM flash component utility ........................................................................\
    .............. 72 
    Integrated Lights-Out 2 technology ........................................................................\
    ..................... ...... 72 
    Erase Utility ........................................................................\
    .......................................... ................ 72 
    Management Agents ........................................................................\
    ...................................... ........ 73 
    HP Systems Insight Manager ........................................................................\
    ............................. ...... 73 
    Redundant ROM support ........................................................................\
    .................................. ...... 73 
    USB support........................................................................\
    ............................................ .............. 74 
    Internal USB functionality ........................................................................\
    ............................. ........... 74 
    Diagnostic tools ........................................................................\
    ....................................... ....................... 74 
    Survey Utility ........................................................................\
    ......................................... ................ 74 
    Array Diagnostic Utility ........................................................................\
    ............................... ........... 75 
    HP Insight Diagnostics ........................................................................\
    ................................. ........... 75 
    Integrated Management Log ........................................................................\
    .............................. ..... 75  
    						
    							
     
    Contents 5 
    Remote support and  analysis tools ........................................................................\
    ...................... ............... 75 
    HP Instant Support Enterprise Edition ........................................................................\
    .................. ...... 75 
    Web-Based Enterprise Service ........................................................................\
    ........................... ...... 76 
    Open Services Event Manager ........................................................................\
    ............................ .... 76 
    Keeping the system current ........................................................................\
    ............................. .................. 76 
    Drivers ........................................................................\
    ................................................ ................. 76 
    Resource Paqs ........................................................................\
    .......................................... ............. 77 
    ProLiant Support Packs ........................................................................\
    ................................. .......... 77 
    Operating system version support ........................................................................\
    ....................... ..... 77 
    System Online ROM flash component utility ........................................................................\
    .............. 77 
    Change control and proactive notification ........................................................................\
    .............. .. 77 
    Natural language search assistant ........................................................................\
    ...................... ..... 77 
    Care Pack ........................................................................\
    .............................................. .............. 78 
    Troubleshooting ........................................................................\
    ........................................ .......... 79 
    Troubleshooting resources ........................................................................\
    .............................. .................. 79 
    Pre-diagnostic steps ........................................................................\
    ................................... ...................... 79 
    Important safety information ........................................................................\
    ........................... ......... 79 
    Symptom information ........................................................................\
    .................................... ......... 81 
    Prepare the server for diagnosis ........................................................................\
    ....................... ....... 82 
    Loose connections ........................................................................\
    ...................................... ..................... 82 
    Service notifications ........................................................................\
    .................................. ....................... 82 
    Troubleshooting flowcharts ........................................................................\
    ............................. .................. 83 
    Start diagnosis flowchart ........................................................................\
    .............................. .......... 83 
    General diagnosis flowchart ........................................................................\
    ............................ ....... 84 
    Server power-on problems flowchart ........................................................................\
    ..................... ... 86 
    POST problems flowchart ........................................................................\
    ................................ ....... 89 
    OS boot problems flowchart ........................................................................\
    ............................. ...... 90 
    Server fault indications flowchart ........................................................................\
    ..................... ........ 92 
    POST error messages and beep codes ........................................................................\
    ..................... .......... 94 
    System battery ........................................................................\
    ......................................... ........... 95 
    Regulatory compliance notices ........................................................................\
    .......................... ... 96 
    Regulatory compliance identification numbers ........................................................................\
    ........... .......... 96 
    Federal Communications Commission notice ........................................................................\
    ............... ........ 96 
    FCC rating label........................................................................\
    ....................................... ............. 96 
    Class A equipment.................................................................\
    ............................................. ........... 97 
    Class B equipment ........................................................................\
    ...................................... ........... 97 
    Declaration of conformity for products marked with the FCC  logo, United States only ....................................... 97 
    Modifications........................................................................\
    .......................................... ........................ 98 
    Cables ........................................................................\
    ................................................. .......................... 98 
    Canadian notice (Avis Canadien)........................................................................\
    ........................ .............. 98 
    European Union regulatory notice ........................................................................\
    ....................... .............. 98 
    Disposal of waste equipment by users in private households in the European Union ......................................... 99 
    Japanese notice ........................................................................\
    ........................................ ...................... 99 
    BSMI notice ........................................................................\
    ............................................ ........................ 99 
    Korean notice ........................................................................\
    .......................................... ..................... 100 
    Laser compliance ........................................................................\
    ....................................... ................... 100 
    Battery replacement notice........................................................................\
    ............................. ................. 100 
    Taiwan battery recycling notice ........................................................................\
    ........................ ............... 101 
    Power cord statement for Japan........................................................................\
    ......................... .............. 101 
    Electrostatic discharge ........................................................................\
    ................................ ....... 102 
    Preventing electrostatic discharge ........................................................................\
    ..................... ............... 102  
    						
    							
     
    Contents 6 
    Grounding methods to preven t electrostatic discharge ........................................................................\
    ... ..... 102 
    Specifications ........................................................................\
    ......................................... .......... 103 
    Environmental specifications ........................................................................\
    ........................... ................ 103 
    Server specifications ........................................................................\
    .................................. .................... 103 
    Technical support........................................................................\
    ...................................... ........ 105 
    Related documents ........................................................................\
    ...................................... .................. 105 
    HP contact information ........................................................................\
    ................................. .................. 105 
    Customer Self Repair ........................................................................\
    ................................... .................. 105 
    Acronyms and abbreviations ........................................................................\
    ............................. . 113 
    Index ........................................................................\
    .................................................. ............. 116 
      
    						
    							
     
    Component identification  7 
    Component identification 
    In this section 
    Front panel  components ........................................................................\
    ................................. ................... 7 
    Front panel LEDs  and buttons ........................................................................\
    ........................... .................. 8 
    Rear panel  components........................................................................\
    .................................. ................... 9 
    Rear panel LEDs  and buttons ........................................................................\
    ............................ ............... 10 
    System board  components........................................................................\
    ................................ ............... 11 
    HP Systems Insight  Display and LEDs ........................................................................\
    .................... ............ 12 
    HP Systems Insight Display LEDs and  internal health LED combinations ......................................................... 13  
    SAS and SATA de vice numbers ........................................................................\
    ............................ ........... 15 
    SAS and SATA ha rd drive LEDs ........................................................................\
    ........................... ............ 16 
    SAS and SATA hard dr ive LED combinations ........................................................................\
    ............... ...... 16 
    Fan loca tions ........................................................................\
    .......................................... ....................... 17 
     
    Front panel components 
       
    Item Description 
    1  Hard drive bay 5 (optional)* 
    2  Hard drive bay 6 (optional)* 
    3  Multibay drive bay 
    4 USB connector 
    5  HP Systems Insight Display 
    6 Video connector 
    7  Hard drive bay 4  
    						
    							
     
    Component identification  8 
    Item Description 
    8  Hard drive bay 3 
    9  Hard drive bay 2 
    10  Hard drive bay 1  
    *An optional controller is required when the 
    server is configured with six hard drives.  
    Front panel LEDs and buttons 
        
    Item Description  Status 
    1 Power On/Standby button 
    and system power LED  Green = System is on. 
    Amber = System is shut down, but power is still applied. 
    Off = Power cord is not attach
    ed, power supply failure has 
    occurred, no power supplies are in stalled, facility power is not 
    available, or disconnected power button cable. 
    2  UID button/LED  Blue = Identification is activated. 
    Flashing blue = System is being remotely managed. 
    Off = Identification is deactivated. 
    3  Internal health LED  Green = System health is normal. Amber = System health is degraded. To identify the component in 
    a degraded state, refer to HP  Systems Insight Display and LEDs 
    ( HP Systems Insight Display and LEDs  on page 12). 
    Red = System health is critical.  To identify the component in a 
    critical state, refer to HP Sy stems Insight Display and LEDs ( HP 
    Systems Insight Display and LEDs  on page 12). 
    Off = System health is normal (when in standby mode). 
    4  External health LED 
    (power supply)  Green = Power supply health is normal. 
    Amber = Power redundancy failure occurred. 
    Off = Power supply health is normal when in standby mode.  
    						
    							
     
    Component identification  9 
    Item Description  Status 
    5  NIC 1 link/activity LED  Green = Network link exists. 
    Flashing green = Network link and activity exist. 
    Off = No link to network exists. 
    If power is off, the front panel LED is not active. View the LEDs on 
    the RJ-45 connector for status by referring to the rear panel LEDs 
    (Rear panel LEDs and buttons  on page 10). 
    6  NIC 2 link/activity LED  Green = Network link exists. 
    Flashing green = Network link and activity exist. 
    Off = No link to network exists.  
    If power is off, the front panel LED is not active. View the LEDs on 
    the RJ-45 connector for status by referring to the rear panel LEDs 
    (Rear panel LEDs and buttons  on page 10). 
      
    Rear panel components 
       
    Item Description 
    1  PCI Express expansion slot 1, low-profile, half-length 
    2  PCI Express expansion slot 2 
    3  Power supply bay 2 
    4  Power supply bay 1 
    5  NIC 2 connector 
    6  NIC 1 connector 
    7 Keyboard connector 
    8 Mouse connector 
    9 Video connector 
    10 Serial connector 
    11 USB connector 
    12 USB connector  
    						
    							
     
    Component identification  10 
    Item Description 
    13  iLO 2 NIC connector   
    Rear panel LEDs and buttons 
        
    Item Description  Status 
    1 
    iLO 2 NIC activity 
    LED  Green = Activity exists. 
    Flashing green = Activity exists. 
    Off = No activity exists. 
    2 
    iLO 2 NIC link 
    LED  Green = Link exists. 
    Off = No link exists. 
    3 10/100/1000 
    NIC 1 activity LED  Green = Activity exists. 
    Flashing green = Activity exists. 
    Off = No activity exists. 
    4 10/100/1000 
    NIC 1 link LED  Green = Link exists. 
    Off = No link exists. 
    5 10/100/1000 
    NIC 2 activity LED  Green = Activity exists. 
    Flashing green = Activity exists. 
    Off = No activity exists. 
    6 10/100/1000 
    NIC 2 link LED  Green = Link exists. 
    Off = No link exists. 
    7  UID button/LED  Blue = Identification is activated. 
    Flashing blue = System is being managed 
    remotely. 
    Off = Identification is deactivated. 
    8 Power supply 2 
    LED  Green = Normal 
    Off = System is off or power supply has failed 
    9 
    Power supply 1 
    LED  Green = Normal 
    Off = System is off or power supply has failed  
    						
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