HP Proliant Dl360 Generation 5 Server User Guide
Have a look at the manual HP Proliant Dl360 Generation 5 Server User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1114 HP manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
HP ProLiant DL360 Generation 5 Server User Guide Second Edition (May 2006) Part Number 406316-002
© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds. Second Edition (May 2006) Part Number 406316-002
Contents 3 Contents Component iden tification ........................................................................\ ............................... ........ 7 Front panel components ........................................................................\ ................................. .................... 7 Front panel LEDs and buttons ........................................................................\ ........................... ................... 8 Rear panel components ........................................................................\ .................................. .................... 9 Rear panel LEDs and buttons ........................................................................\ ............................ ................. 10 System board components ........................................................................\ ................................ ................ 11 System maintenance switch ........................................................................\ .............................. ....... 12 NMI switch ........................................................................\ ............................................. .............. 12 HP Systems Insight Display and LEDs........................................................................\ .................... .............. 12 HP Systems Insight Display LEDs and internal health LED combinations ........................................................... 13 SAS and SATA device numbers........................................................................\ ............................ ............. 15 SAS and SATA hard drive LEDs........................................................................\ ........................... .............. 16 SAS and SATA hard drive LED combinations ........................................................................\ ............... ....... 16 Fan locations ........................................................................\ .......................................... ........................ 17 Operations........................................................................\ ............................................. ............ 18 Power up the server ........................................................................\ .................................... ..................... 18 Power down the server........................................................................\ .................................. ................... 18 Access the HP Systems Insight Display........................................................................\ .................. .............. 18 Extend the server from the rack ........................................................................\ ........................ ................. 19 Remove the access panel........................................................................\ ................................ .................. 20 Install the access panel........................................................................\ ............................... ...................... 20 Remove the PCI riser board assembly........................................................................\ .................... ............. 20 Install the PCI riser board assembly........................................................................\ ................... ................. 21 Remove the power supply air baffle ........................................................................\ ..................... .............. 21 Remove the processor air baffle ........................................................................\ ........................ ................ 22 Remove and install a fan module ........................................................................\ ........................ ............... 22 Setup........................................................................\ .................................................. ............... 25 Optional installation services ........................................................................\ ......................... ................... 25 Rack planning resources........................................................................\ ................................ ................... 26 Optimum environment ........................................................................\ .................................... .................. 26 Space and airflow requirements ........................................................................\ ......................... ..... 26 Temperature requirements........................................................................\ ............................... ........ 27 Power requirements ........................................................................\ ..................................... .......... 27 Electrical grounding requirements ........................................................................\ ...................... ...... 27 Rack warnings ........................................................................\ .......................................... ...................... 28 Contents of the server shipping carton........................................................................\ ................. ............... 28 Installing hardware options........................................................................\ ............................ ................... 28 Installing the server into the rack........................................................................\ .................... .................... 28 Powering up and configuring the server ........................................................................\ ................. ............ 30 Installing the operating system..........................................................\ ...................................... ................... 30 Registering the server ........................................................................\ ................................. ...................... 31 Hardware options installation........................................................................\ .......................... ..... 32 Introduction ........................................................................\ ........................................... ......................... 32 Processor option........................................................................\ ....................................... ....................... 32 Memory options ........................................................................\ ......................................... ..................... 37 Memory configurations........................................................................\ .................................. ......... 37 Advanced ECC memory ........................................................................\ .................................... ..... 38 Online spare memory configuration ........................................................................\ ...................... ... 38
Contents 4 Mirrored memory configuration ........................................................................\ .......................... ..... 39 Installing FBDIMMs ........................................................................\ ..................................... ........... 40 Hot-plug SAS and SATA hard drive options ........................................................................\ ............... ......... 40 Removing hard drive blanks ........................................................................\ ............................. ....... 41 Removing hard drive bezel blanks ........................................................................\ ....................... .... 41 Removing a hot-plug SAS or SATA hard drive ........................................................................\ ........... 42 Installing a hot-plug SA S or SATA hard drive ........................................................................\ ........... .42 Multibay device options ........................................................................\ ................................ ................... 43 Redundant hot-plug power supply option ........................................................................\ ................. ........... 44 Expansion board options........................................................................\ ................................ .................. 46 Installing an expansion board ........................................................................\ .......................... ....... 46 Installing a PCI-X riser board ........................................................................\ ......................... .......... 47 HP Smart Array controller options ........................................................................\ ...................... ................ 49 Removing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller ........... 50 Installing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller ............ 51 Upgrading an HP Smart Array E200i Controller cache module and battery pack................................... 52 Installing an HP Smart Array P400i Cont roller cache module and battery pack...................................... 55 Upgrading the HP Smart Array P400i Cont roller to support six hard drives ........................................... 59 Using a PCI SAS or SATA array contro ller to support six hard drives .................................................... 60 Using a PCI array controller and the HP Smart Arra y P400i Controller to support six hard drives ............. 62 Cabling ........................................................................\ ................................................ ............. 63 Cabling overview ........................................................................\ ....................................... ..................... 63 Array controller cabling ........................................................................\ ............................... .................... 63 HP Smart Array E200i Controller cabling ........................................................................\ ................ .64 HP Smart Array P400i Controller cabling ........................................................................\ ................ .64 PCI Smart Array controller cabling ........................................................................\ ..................... ...... 65 Battery pack cabling ........................................................................\ ................................... ........... 65 Multibay backplane cabling ........................................................................\ ............................. ................ 66 Configuration and utilities ........................................................................\ ............................ ........ 67 Configuration tools ........................................................................\ .................................... ...................... 67 SmartStart software........................................................................\ .................................... ............ 67 HP ROM-Based Setup Utility ........................................................................\ ............................. ....... 68 Array Configuration Utility ........................................................................\ ............................ .......... 70 Option ROM Configuration for Arrays ........................................................................\ .................... .70 HP ProLiant Essentials Rapid Deployment Pack...............................................................\ .................... 70 Re-entering the server serial number and product ID ........................................................................\ ... 7 1 Management tools........................................................................\ ....................................... .................... 71 Automatic Server Recovery ........................................................................\ .............................. ....... 71 ROMPaq utility ........................................................................\ ......................................... ............. 71 System Online ROM flash component utility ........................................................................\ .............. 72 Integrated Lights-Out 2 technology ........................................................................\ ..................... ...... 72 Erase Utility ........................................................................\ .......................................... ................ 72 Management Agents ........................................................................\ ...................................... ........ 73 HP Systems Insight Manager ........................................................................\ ............................. ...... 73 Redundant ROM support ........................................................................\ .................................. ...... 73 USB support........................................................................\ ............................................ .............. 74 Internal USB functionality ........................................................................\ ............................. ........... 74 Diagnostic tools ........................................................................\ ....................................... ....................... 74 Survey Utility ........................................................................\ ......................................... ................ 74 Array Diagnostic Utility ........................................................................\ ............................... ........... 75 HP Insight Diagnostics ........................................................................\ ................................. ........... 75 Integrated Management Log ........................................................................\ .............................. ..... 75
Contents 5 Remote support and analysis tools ........................................................................\ ...................... ............... 75 HP Instant Support Enterprise Edition ........................................................................\ .................. ...... 75 Web-Based Enterprise Service ........................................................................\ ........................... ...... 76 Open Services Event Manager ........................................................................\ ............................ .... 76 Keeping the system current ........................................................................\ ............................. .................. 76 Drivers ........................................................................\ ................................................ ................. 76 Resource Paqs ........................................................................\ .......................................... ............. 77 ProLiant Support Packs ........................................................................\ ................................. .......... 77 Operating system version support ........................................................................\ ....................... ..... 77 System Online ROM flash component utility ........................................................................\ .............. 77 Change control and proactive notification ........................................................................\ .............. .. 77 Natural language search assistant ........................................................................\ ...................... ..... 77 Care Pack ........................................................................\ .............................................. .............. 78 Troubleshooting ........................................................................\ ........................................ .......... 79 Troubleshooting resources ........................................................................\ .............................. .................. 79 Pre-diagnostic steps ........................................................................\ ................................... ...................... 79 Important safety information ........................................................................\ ........................... ......... 79 Symptom information ........................................................................\ .................................... ......... 81 Prepare the server for diagnosis ........................................................................\ ....................... ....... 82 Loose connections ........................................................................\ ...................................... ..................... 82 Service notifications ........................................................................\ .................................. ....................... 82 Troubleshooting flowcharts ........................................................................\ ............................. .................. 83 Start diagnosis flowchart ........................................................................\ .............................. .......... 83 General diagnosis flowchart ........................................................................\ ............................ ....... 84 Server power-on problems flowchart ........................................................................\ ..................... ... 86 POST problems flowchart ........................................................................\ ................................ ....... 89 OS boot problems flowchart ........................................................................\ ............................. ...... 90 Server fault indications flowchart ........................................................................\ ..................... ........ 92 POST error messages and beep codes ........................................................................\ ..................... .......... 94 System battery ........................................................................\ ......................................... ........... 95 Regulatory compliance notices ........................................................................\ .......................... ... 96 Regulatory compliance identification numbers ........................................................................\ ........... .......... 96 Federal Communications Commission notice ........................................................................\ ............... ........ 96 FCC rating label........................................................................\ ....................................... ............. 96 Class A equipment.................................................................\ ............................................. ........... 97 Class B equipment ........................................................................\ ...................................... ........... 97 Declaration of conformity for products marked with the FCC logo, United States only ....................................... 97 Modifications........................................................................\ .......................................... ........................ 98 Cables ........................................................................\ ................................................. .......................... 98 Canadian notice (Avis Canadien)........................................................................\ ........................ .............. 98 European Union regulatory notice ........................................................................\ ....................... .............. 98 Disposal of waste equipment by users in private households in the European Union ......................................... 99 Japanese notice ........................................................................\ ........................................ ...................... 99 BSMI notice ........................................................................\ ............................................ ........................ 99 Korean notice ........................................................................\ .......................................... ..................... 100 Laser compliance ........................................................................\ ....................................... ................... 100 Battery replacement notice........................................................................\ ............................. ................. 100 Taiwan battery recycling notice ........................................................................\ ........................ ............... 101 Power cord statement for Japan........................................................................\ ......................... .............. 101 Electrostatic discharge ........................................................................\ ................................ ....... 102 Preventing electrostatic discharge ........................................................................\ ..................... ............... 102
Contents 6 Grounding methods to preven t electrostatic discharge ........................................................................\ ... ..... 102 Specifications ........................................................................\ ......................................... .......... 103 Environmental specifications ........................................................................\ ........................... ................ 103 Server specifications ........................................................................\ .................................. .................... 103 Technical support........................................................................\ ...................................... ........ 105 Related documents ........................................................................\ ...................................... .................. 105 HP contact information ........................................................................\ ................................. .................. 105 Customer Self Repair ........................................................................\ ................................... .................. 105 Acronyms and abbreviations ........................................................................\ ............................. . 113 Index ........................................................................\ .................................................. ............. 116
Component identification 7 Component identification In this section Front panel components ........................................................................\ ................................. ................... 7 Front panel LEDs and buttons ........................................................................\ ........................... .................. 8 Rear panel components........................................................................\ .................................. ................... 9 Rear panel LEDs and buttons ........................................................................\ ............................ ............... 10 System board components........................................................................\ ................................ ............... 11 HP Systems Insight Display and LEDs ........................................................................\ .................... ............ 12 HP Systems Insight Display LEDs and internal health LED combinations ......................................................... 13 SAS and SATA de vice numbers ........................................................................\ ............................ ........... 15 SAS and SATA ha rd drive LEDs ........................................................................\ ........................... ............ 16 SAS and SATA hard dr ive LED combinations ........................................................................\ ............... ...... 16 Fan loca tions ........................................................................\ .......................................... ....................... 17 Front panel components Item Description 1 Hard drive bay 5 (optional)* 2 Hard drive bay 6 (optional)* 3 Multibay drive bay 4 USB connector 5 HP Systems Insight Display 6 Video connector 7 Hard drive bay 4
Component identification 8 Item Description 8 Hard drive bay 3 9 Hard drive bay 2 10 Hard drive bay 1 *An optional controller is required when the server is configured with six hard drives. Front panel LEDs and buttons Item Description Status 1 Power On/Standby button and system power LED Green = System is on. Amber = System is shut down, but power is still applied. Off = Power cord is not attach ed, power supply failure has occurred, no power supplies are in stalled, facility power is not available, or disconnected power button cable. 2 UID button/LED Blue = Identification is activated. Flashing blue = System is being remotely managed. Off = Identification is deactivated. 3 Internal health LED Green = System health is normal. Amber = System health is degraded. To identify the component in a degraded state, refer to HP Systems Insight Display and LEDs ( HP Systems Insight Display and LEDs on page 12). Red = System health is critical. To identify the component in a critical state, refer to HP Sy stems Insight Display and LEDs ( HP Systems Insight Display and LEDs on page 12). Off = System health is normal (when in standby mode). 4 External health LED (power supply) Green = Power supply health is normal. Amber = Power redundancy failure occurred. Off = Power supply health is normal when in standby mode.
Component identification 9 Item Description Status 5 NIC 1 link/activity LED Green = Network link exists. Flashing green = Network link and activity exist. Off = No link to network exists. If power is off, the front panel LED is not active. View the LEDs on the RJ-45 connector for status by referring to the rear panel LEDs (Rear panel LEDs and buttons on page 10). 6 NIC 2 link/activity LED Green = Network link exists. Flashing green = Network link and activity exist. Off = No link to network exists. If power is off, the front panel LED is not active. View the LEDs on the RJ-45 connector for status by referring to the rear panel LEDs (Rear panel LEDs and buttons on page 10). Rear panel components Item Description 1 PCI Express expansion slot 1, low-profile, half-length 2 PCI Express expansion slot 2 3 Power supply bay 2 4 Power supply bay 1 5 NIC 2 connector 6 NIC 1 connector 7 Keyboard connector 8 Mouse connector 9 Video connector 10 Serial connector 11 USB connector 12 USB connector
Component identification 10 Item Description 13 iLO 2 NIC connector Rear panel LEDs and buttons Item Description Status 1 iLO 2 NIC activity LED Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. 2 iLO 2 NIC link LED Green = Link exists. Off = No link exists. 3 10/100/1000 NIC 1 activity LED Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. 4 10/100/1000 NIC 1 link LED Green = Link exists. Off = No link exists. 5 10/100/1000 NIC 2 activity LED Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. 6 10/100/1000 NIC 2 link LED Green = Link exists. Off = No link exists. 7 UID button/LED Blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. 8 Power supply 2 LED Green = Normal Off = System is off or power supply has failed 9 Power supply 1 LED Green = Normal Off = System is off or power supply has failed