HP PhotoSmart Premium C309g User Manual

							To find out the device address of the product
1.On the Home Screen, touch the right arrow to view more options.
2.Touch Setup.
3.Touch Bluetooth.
NOTE:It is required that the Bluetooth Radio is turned on to enable the
Bluetooth options in the Bluetooth menu.
4.Touch Device Address.
The Device Address appears, which is read only.
5.Make a note of the device address. You might need it later.
For information on printing to the HP Photosmart from Bluetooth devices using a
Bluetooth connection, see:
•“Connect the HP Photosmart to a computer using a Bluetooth® wireless
connection” on page 68
•“Connect the HP Photosmart to other Bluetooth devices using a Bluetooth® wireless
connection” on page 70
Connect the HP Photosmart to a computer using a Bluetooth® wireless
connection
A Bluetooth connection provides a quick and easy way to print images from a Bluetooth-
enabled computer without using a cable. With a Bluetooth connection you can access
many of the same printing features as with a USB connection. For example, you can
check the printer status, as well as the estimated amount of ink remaining in your ink
cartridges.
NOTE:The only software functionality available with a Bluetooth connection is
printing. Scanning and software-based copying cannot be done over a Bluetooth
connection.
You must have Windows Vista or Windows XP and either the Microsoft Bluetooth®
Protocol Stack or the Widcomm Bluetooth® Protocol Stack installed in order to connect
the HP Photosmart. It is possible to have both the Microsoft Stack and the Widcomm
Stack on your computer, but you use only one of them to connect the product.
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							•Microsoft stack If you have Windows Vista or Windows XP with Service Pack 2
installed on your computer, then your computer has the Microsoft Bluetooth® Protocol
Stack. The Microsoft stack allows you to install an external Bluetooth® adapter
automatically. If your Bluetooth® adapter supports the Microsoft stack but it does not
install automatically, then you do not have the Microsoft stack on your computer.
Check the documentation that came with the Bluetooth® adapter to see if it supports
the Microsoft stack.
•Widcomm stack: If you have an HP computer with Bluetooth® built in, or if you have
installed an HP bt450, then your computer has the Widcomm stack. If you have an
HP computer and plug in an HP bt450, it will install automatically using the Widcomm
stack.
To install and print using the Microsoft stack
1.Make sure that you have installed the product software on the computer.
NOTE:The purpose of installing the software is to make sure the printer driver
is available for the Bluetooth® connection. Therefore, if you have already installed
the software, you do not need to reinstall it. If you want both a USB and a
Bluetooth® connection to the HP Photosmart, install the USB connection first. For
more information, see the Setup Guide. However, if you do not want a USB
connection, select Directly to the computer on the Connection Type screen.
Also, on the Connect Your Device Now screen, select the check box next to If
you are unable to connect your device now... at the bottom of the screen.
2.If you are using an external Bluetooth® adapter for your computer, make sure your
computer is started and then attach the Bluetooth® adapter to a USB port on the
computer. If you have Windows Vista or Windows XP with Service Pack 2 installed,
the Bluetooth® drivers are installed automatically. If you are prompted to select a
Bluetooth® profile, select HCRP.
If your computer has Bluetooth® built in, just make sure the computer is started.
3.On the Windows taskbar, click Start, and then click Printers and Faxes (or click
Control Panel, and then Printers).
4.Click Add a printer.
5.Click Next, and then select A Bluetooth Printer.
6.Follow the onscreen instructions to finish the installation.
7.Print as you would to any printer.
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							To install and print using the Widcomm stack
1.Make sure that you have installed the HP Photosmart software on the computer.
NOTE:The purpose of installing the software is to make sure the printer driver
is available for the Bluetooth® connection. Therefore, if you have already installed
the software, you do not need to reinstall it. If you want both a USB and a
Bluetooth® connection to the HP Photosmart, install the USB connection first. For
more information, see the Setup Guide. However, if you do not want a USB
connection, select Directly to the computer on the Connection Type screen.
Also, on the Connect Your Device Now screen, select the check box next to If
you are unable to connect your device now... at the bottom of the screen.
2.Click the My Bluetooth Places icon on the desktop or in the taskbar.
3.Click View devices in range.
4.Once the available printers are discovered, double-click the name of HP Photosmart
to finish the installation.
5.Print as you would to any printer.
Connect the HP Photosmart to other Bluetooth devices using a Bluetooth® wireless
connection
You can print photos from any device with Bluetooth wireless technology. If you have a
PDA or a mobile phone with Bluetooth wireless technology, you can connect to the
HP Photosmart and send photos to the product wirelessly. You can also print from other
devices with Bluetooth wireless technology such as digital cameras and laptops.
To connect to and print from other Bluetooth devices
1.Make sure that you have installed the necessary software on the Bluetooth device.
2.Have the HP Photosmart search for available Bluetooth devices.
NOTE:It is required that the Bluetooth Radio is turned on to enable the
Bluetooth options in the Bluetooth menu.
3.Select your device from the list of available Bluetooth devices.
NOTE:Some mobile phones need to be paired with the HP Photosmart before
you can print. The default passkey for pairing with the HP Photosmart is 0000.
4.Send the print job from the Bluetooth device to the product. See the documentation
for your Bluetooth device for specific instructions on starting a print job.
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70 Network setup
Network setup
 
						

							11 Maintain the HP Photosmart
•Check the estimated ink levels
•Order ink supplies
•Replace the cartridges
•Cartridge warranty information
•Print and evaluate a print quality report
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining
in the cartridges.
NOTE:If you have installed a refilled or remanufactured cartridge, or a cartridge that
has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
NOTE:Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information, see www.hp.com/go/inkusage.
To check the ink levels from the control panel
1.On the Home screen, touch the right arrow to view more options.
2.Touch Ink Supplies.
The HP Photosmart displays a gauge that shows the estimated ink levels of all
cartridges installed.
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Maintain the HP Photosmart
 
						

							To check the ink levels from the HP Photosmart Software
▲In the HP Solution Center, click the Estimated Ink Levels icon.
NOTE:You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
Related topics
“Order ink supplies” on page 72
Order ink supplies
To learn which HP supplies work with your product, order supplies online, or create a
printable shopping list, open HP Solution Center and select the online shopping feature.
Cartridge information and links to online shopping also appear on ink alert messages. In
addition, you can find cartridge information and order online by visiting www.hp.com/buy/
supplies.
NOTE:Ordering cartridges online is not supported in all countries/regions. If it is not
supported in your country/region, contact a local HP reseller for information about
purchasing cartridges.
Replace the cartridges
To replace the cartridges
1.Check that power is on.
2.Remove cartridge.
a. Open the cartridge access door by lifting from the front-right of the product, until
the door locks into place.
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							Wait for print carriage to move to center of the product.
b. Press tab on cartridge, then remove it from slot.
3.Insert new cartridge.
a. Remove cartridge from packaging.
b. Twist orange cap to snap it off. A forceful twist may be required to remove the
cap.
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							c. Match color icons, then slide cartridge into slot until it clicks into place.
d. Close cartridge door.
4.Load paper.
▲Load letter, A4, or legal unused plain white paper into the main input tray.
5.Align cartridges.
6.View the animation for this topic.
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							Related topics
“Order ink supplies” on page 72
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP
printing device. This warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted
and the end of warranty date has not been reached. The end of warranty date, in YYYY/
MM format, may be found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that
came with the product.
Print and evaluate a print quality report
Print quality issues can occur for a variety of reasons. You might be using the wrong
software settings or printing a poor quality source file, or there might be a problem with
the printing system in the HP Photosmart. If you are unhappy with the quality of your
prints, you can print a print quality report to help you determine if the printing system is
working properly.
To print a print quality report
1.Load letter or A4 unused plain white paper into the input tray.
2.On the Home screen, touch the right arrow to view more options.
3.Touch Setup.
4.Touch Tools.
5.Touch Print Quality Report.
The product prints a print quality report that you can use to diagnose print quality
issues.
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							To evaluate the print quality report
1.Check the ink levels shown on the page. If a cartridge shows very low ink levels and
you find the print quality unacceptable, consider replacing that ink cartridge. Print
quality typically deteriorates as cartridges run out of ink.
NOTE:If the print quality report is not legible, you can check the estimated ink
levels from the control panel or HP Photosmart Software.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the ink cartridges until print quality becomes unacceptable.
2.Look at the color bars in the middle of the page. The bars should be solid, have sharp
edges, and extend with uniform color all the way across the page.
Figure 11-1 Color bars - expected result
1Black cartridge
2Cyan cartridge
3Magenta cartridge
4Yellow cartridge
5Photo Black cartridge
• If any of the color bars are irregularly streaked, lighter on one side, or contain one
or more streaks of a different color, refer to the following steps.
Figure 11-2 Color bars - irregularly streaked or faded bar (top bar)
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							Figure 11-3 Color bars - color mixing (yellow bar contains magenta streaks)
◦Check the estimated ink levels in the cartridges.
◦Check if the cartridge corresponding to the streaked bar has the orange tab
removed.
◦Reinstall the cartridge and make sure all of the cartridges are properly
installed.
◦Clean the printhead, and then print this diagnostic page again.
◦If cleaning the printhead does not solve this print quality issue, replace the
cartridge corresponding to the streaked bar.
NOTE:If replacing the cartridge does not solve this print quality issue,
contact HP support for service.
• If any of the color bars show regular white streaks, refer to the following steps.
◦If line 11 on the diagnostic page reads PHA TTOE = 0, align the printer.
◦If line 11 on the diagnostic page shows a different value or aligning does not
help, clean the printhead.
NOTE:If cleaning the printhead does not solve this print quality issue,
contact HP support for service.
3.Look at the large text above the alignment pattern. The type should be sharp and
clear.
Figure 11-4 Sample text area - expected result
• If the type is jagged, align the printer, and then print this diagnostic page again.
Figure 11-5 Sample text area - jagged text
Print and evaluate a print quality report 77
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