HP PhotoSmart Premium C309g User Manual

							4.Hold the ink cartridge by its sides with the bottom pointing up and locate the
electrical contacts on the ink cartridge.
The electrical contacts are four small rectangles of copper or gold-colored metal
on the bottom of the ink cartridge.
1Ink window
2Electrical contacts
5.Wipe the contacts with a dry swab or lint-free cloth.
6.On the inside of the product, locate the contacts in the printhead.
The contacts look like a set of four copper or gold-colored pins positioned to meet
the contacts on the ink cartridge.
7.Use a dry swab or lint-free cloth to wipe the contacts.
8.Reinstall the ink cartridge.
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							9.Close the ink cartridge door, and check if the error message has gone away.
10.If you still receive the error message, turn the product off, and then on again.
If you still receive this message after cleaning the cartridge contacts, you might have
a damaged cartridge.
Check to see if your cartridge is still under warranty and the end of warranty date has
not been reached.
•If the end of warranty date has been reached, purchase a new ink cartridge.
•If the end of warranty date has not been reached, contact HP support for service
or replacement.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for
information on calling for technical support.
For more information, see:
•“Cartridge warranty information” on page 75
•“Replace the cartridges” on page 72
Cause:The indicated ink cartridge contacts were defective.
If this did not solve the issue, try the next solution.
Solution 4: Contact HP support
Solution:Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:The ink cartridges were not intended for use in this product.
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							13 Stop the current job
To stop a current job from the product
▲Touch Cancel on the control panel. If the current job does not stop, touch Cancel
again.
It can take a few moments for the current job to be cancelled.
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							14 Technical information
The technical specifications and international regulatory information for the HP Photosmart areprovided in this section.
For additional specifications, see the printed documentation that came with the HP Photosmart.
This section contains the following topics:
•Notice
•Cartridge chip information
•Specifications
•Environmental product stewardship program
•Regulatory notices
•Regulatory wireless statements
Notice
Hewlett-Packard Company noticesThe information contained in this document is subject to change without notice.All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.© 2009 Hewlett-Packard Development Company, L.P.Microsoft, Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.The Bluetooth trademarks are owned by its proprietor and used by Hewlett-Packard Company under license.
Cartridge chip information
The HP cartridges used with this product contain a memory chip that assists in the operation of the
product. In addition, this memory chip collects a limited set of information about the usage of the
product, which might include the following: the date when the cartridge was first installed, the datewhen the cartridge was last used, the number of pages printed using the cartridge, the page
coverage, the printing modes used, any printing errors that might have occurred, and the productmodel. This information helps HP design future products to meet our customers printing needs.
The data collected from the cartridge memory chip does not contain information that can be used to
identify a customer or user of the cartridge or their product.
HP collects a sampling of the memory chips from cartridges returned to HPs free return and recycling
program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). Thememory chips from this sampling are read and studied in order to improve future HP products. HP
partners who assist in recycling this cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to this information, you can render the chip inoperable.
However, after you render the memory chip inoperable, the cartridge cannot be used in an HPproduct.
If you are concerned about providing this anonymous information, you can make this information
inaccessible by turning off the memory chips ability to collect the products usage information.
To disable the usage information function
1.On the Home screen, touch the right arrow to view more options.
2.Touch Setup.
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							3.Touch Preferences.
4.Touch Cartridge Chip Info, and then touch OK.
NOTE:To re-enable the usage information function, restore the factory defaults.
NOTE:You can continue to use the cartridge in the HP product if you turn off the memory chips
ability to collect the products usage information.
Specifications
Technical specifications for the HP Photosmart are provided in this section. For complete product
specifications, see the Product Data Sheet at www.hp.com/support.
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web
site at www.hp.com/support.
Environmental specifications
•Recommended operating temperature range: 15 ºC to 32 ºC (59 ºF to 90 ºF)
•Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
•Humidity: 15% to 80% RH non-condensing; 28 ºC maximum dewpoint
•Non-operating (Storage) temperature range: -40 ºC to 60 ºC (-40 ºF to 140 ºF)
•In the presence of high electromagnetic fields, it is possible the output from the HP Photosmart
may be slightly distorted
•HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize
injected noise due to potential high electromagnetic fields
Paper specifications
TypePaper weightInput tray*Output tray†Photo tray*
Plain paper20 to 24 lb. (75 to90 gsm)Up to 125 (20 lb.paper)50 (20 lb. paper)n/a
Legal paper20 to 24 lb. (75 to90 gsm)Up to 100 (20 lb.paper)10 (20 lb. paper)n/a
Cards110 lb. index max(200 gsm)Up to 2025Up to 20
Envelopes20 to 24 lb. (75 to90 gsm)Up to 1515n/a
Transparency filmn/aUp to 4025n/a
Labelsn/aUp to 4025n/a
5 x 7 inch (13 x 18 cm)Photo paper145 lb.
(236 gsm)
Up to 2020Up to 20
4 x 6 inch (10 x 15 cm)Photo paper145 lb.
(236 gsm)
Up to 2020Up to 20
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							TypePaper weightInput tray*Output tray†Photo tray*
8.5 x 11 inch (216 x 279mm) Photo papern/aUp to 4025n/a
* Maximum capacity.† Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently. FAST DRAFT print quality mode
requiresthe extender tray to be extended and the end tray rotated up. Without the end tray
rotated up, both letter and legal-sized paper will fall on the first sheet.*
NOTE:For a complete list of supported media sizes, see the printer driver.
Two-sided printing accessory paper specifications
TypeSizeWeight
PaperLetter: 8.5 x 11 inches
Executive: 7.25 x 10.5 inches
A4: 210 x 297 mm
A5: 148 x 210 mm
60 to 90 g/m2 (16 to 24 lb.)
Brochure paperLetter: 8.5 x 11 inches
A4: 210 x 297 mm
Up to 180 g/m2 (48 lb. bond)
Cards and photos4 x 6 inches
5 x 8 inches
10 x 15 cm
A6: 105 x 148.5 mm
Hagaki: 100 x 148 mm
Up to 200 g/m2 (110 lb. index)
Alignment skew
.006 mm/mm on plain paper (2nd side)
NOTE:Media type availability varies by country/region.
Print specifications
•Print speeds vary according to the complexity of the document
•Panorama-size printing
•Method: drop-on-demand thermal inkjet
•Language: PCL3 GUI
Scan specifications
•Image editor included
•Twain-compliant software interface
•Resolution: up to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software)
For more information about ppi resolution, see the scanner software.
•Color: 48-bit color, 8-bit grayscale (256 levels of gray)
•Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
(continued)
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							Copy specifications
•Digital image processing
•Maximum number of copies varies by model
•Copy speeds vary according to the complexity of the document and model
•Maximum copy enlargement ranging from 200-400% (depends on model)
•Maximum copy reduction ranging from 25-50% (depends on model)
Print resolution
To find out about the printer resolution, see the printer software. For more information, see “Viewthe print resolution” on page 34.
Ink cartridge yield
Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has been kept
to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, andremove using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
•Eco-Tips
•Paper use
•Plastics
•Material safety data sheets
•Recycling program
•HP inkjet supplies recycling program
•Set the Energy Save Mode
•Power consumption
•Disposal of waste equipment by users in private households in the European Union
•Chemical Substances
•Battery disposal in the Netherlands
•Battery disposal in Taiwan
•Attention California users
•EU battery directive
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided theEco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices.
In addition to specific features in this product, please visit the HP Eco Solutions web site for moreinformation on HP’s environmental initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
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							Your products Eco features
•Duplex printing: Use Paper-saving Printing to print two-sided documents with mutliple pages
on same sheet to reduce paper usage. For more information, see “Use printing shortcuts”
on page 34.
•Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit
Clips window where you can store, organize, or print clips you have gathered from the Web.For more information, see “Print a Web page” on page 32.
•Energy Savings information: To determine the ENERGY STAR® qualification status for this
product, see “Power consumption” on page 148.
•Recycled Materials: For more information regarding recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
www.hp.com/go/msds
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions,
and partners with some of the largest electronic recycling centers throughout the world. HPconserves resources by reselling some of its most popular products. For more information regarding
recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
free of charge. For more information, go to the following Web site:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Set the Energy Save Mode
When you turn off the HP Photosmart, it goes into Energy Save mode by default. This makes the
product more energy efficient, but also means it can take longer than expected to turn the product
on. Additionally, when turned off in Energy Save mode, the HP Photosmart might not be able tocomplete some automated maintenance tasks. If you routinely see messages on the display about
a real-time clock failure or if you want to reduce the start-up time, you can turn off the Energy Savemode.
NOTE:This feature is on by default.
To turn energy saving mode on or off
1.On the Home screen, touch the right arrow to view more options.
2.Touch Setup.
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