HP Photosmart D5368 User Manual

Use TrueType or OpenType fonts to ensure that the HP Photosmart is able to print
smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
The printout has a horizontal band of distortion near the bottom of the pageCause: Your photo image has light blue, gray, or brown hues that print near the
bottom of the page.
Solution: Load high-quality paper in the input tray and print the image with a high
print quality sett ing, such as Best, Maximum dpi , or High Resolution . Always make
sure...

Solution:HP recommends that you use genuine HP print cartridges. Genuine HP
print cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to
the use of non-HP ink will not be covered under warranty.
Cause: The print cartridges need to be cleaned.
Solution: Print a self-test report to determine...

Cause:A tri-color or photo print cartridge was jarred or handled roughly during
installation.
Solution: Allow half an hour for the  print cartridge to recover.
Cause:There might be fiber or dust built up around the ink nozzle area on the print
cartridges.
Solution: Check the print cartridges. If it looks as though there are fibers or dust
around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more information, see:
“
Clean the print cartridge contacts” on page 62
Printouts are...

For more information on print cartridges, see “Troubleshoot print cartridges”
on page 74 .
Printouts seem blurry or fuzzy
Cause: The paper type is not suitable for the HP Photosmart.
Solution: Use HP Premium Papers or any other paper type that is appropriate for
the HP Photosmart.
Cause: The Paper Type  setting is incorrect.
Solution: Change the paper type setting to match the type of paper loaded in the
input tray.
For more information, see:
“
Set the paper type for printing” on page 29
Cause: The...

Solution:Make sure the paper is loaded correctly.
For more information, see:
“
Load full-size paper” on page 18
Cause: More than one type of paper is loaded in the input tray.
Solution: Load only one type of paper at a time.
Cause:The Two-sided printing accessory might not be securely installed.
Solution: Make sure the Two-sided printing accessory on the back of the
HP Photosmart is securely installed.
Paper is not picked up from the input tray
Cause: There is not enough paper in the input tray....

Cause:The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP Photosmart.
The HP Photosmart is not responding
Cause: The HP Photosmart is busy with another task.
Solution: Some documents take a long...

Solution:If the HP Photosmart is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the
HP Photosmart and the computer as shown below.
If the connections are secure, and nothing has printed several minutes after you sent
a print job to the HP Photosmart, check the status of the HP Photosmart. In the
HP Photosmart Software, click  Status.
For more information, see:
“
Communication problems over a USB connection” on page 69
Cause: The HP...

Solution:A print job might remain in the queue after it has been cancelled. The
cancelled print job jams the queue and prevents the next print job from printing.
From your computer, open the printer folder and see if the cancelled job remains in
the print queue. Try to delete the job from the queue. If the print job remains in the
queue, try one or both of the following:
• Disconnect the USB cable from the HP Photosmart, restart the computer, and
then reconnect the USB cable to the HP Photosmart.
• Shut...

TIP:You can set the HP Photosmart as the default printer to ensure that the
printer is automatically  selected when you select  Print in the  File menu of your
different software applications.
Cause: The computer is not communicating with the HP Photosmart.
Solution: If the HP Photosmart is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the
HP Photosmart and the computer as shown below.
If the connections are secure, and nothing has...

Solution:Turn the HP Photosmart off and open the print cartridge door. Remove
any objects that are blocking the print carriage (including any packing materials), and
then turn the HP Photosmart on again.
The pages in my document came out in the wrong order
Cause: The print settings are se t to print the first page of your document first.
Because of the way the paper feeds through the HP Photosmart, this means the first
page will be print side up at the bottom of the stack.
Solution: Print the document...