HP Photosmart D5368 User Manual

sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn the HP Photosmart off and then on again.
•If you are connecting the HP Photosmart through a USB hub, make sure the hub is
turned on. If the hub is on, try connecting directly to your computer.
• Check other printers or scanners. You migh t need to disconnect older products from
your computer.
• Try connecting the USB cable to another USB port on your computer. After you check
the...

•Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
• Store printed photos under glass or in a st orage book to prevent bleeding over time
from high humidity. Use HP Premium Plus photo paper for maximum performance.
Information on print cartridges
For best results, use HP print cartridges. Refilled print cartridges might damage the
HP Photosmart. The following tips help maintain HP print cartridges and...

To clear a paper jam from the Two-sided printing accessory
1.Turn off the HP Photosmart.
2. Press in the tabs on the left and right side of the Two-sided printing accessory.
Remove the accessory by pulling it away from the HP Photosmart.
CAUTION: Trying to clear a paper jam from the front of the HP Photosmart can
damage the print mechanism. Always access and clear paper jams from the Two-
sided printing accessory of the HP Photosmart.
3. Gently pull the paper out of the rollers.
CAUTION: If the paper...

b. Remove any paper from inside the accessory.
c . Close the Two-sided printing accesso ry cover until it locks into place.
5.Replace the Two-sided printing accessory. Gently push the accessory forward until
it snaps into place.
6. Turn on the HP Photosmart, and then press  OK to continue the current job.
To clear a paper jam from the front door
1. If necessary, raise the output tray. Then, raise the print cartridge door.
2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you...

4.Press  OK to continue the current job.
Troubleshoot print cartridges
If you are experiencing problems with printing, you might have a problem with one of the
print cartridges. Do the following:
To troubleshoot print cartridges
1. Remove the black print cartridge from the slot on the right. Do not touch the ink
nozzles or the copper-colored contacts. Ch eck for possible damage to the copper-
colored contacts or ink nozzles.
Make sure the clear plastic tape has been removed. If it is still covering the...

4.If the problem persists, print a self-test re port to determine if there is a problem with
the print cartridges.
This report provides useful information about your print cartridges, including status
information.
5. If the self-test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems with  printing, determine which print cartridge is
experiencing the problem and replace it....

To clean the print cartridges from the HP Photosmart Software
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click  Settings, point to  Print Settings , and then click
Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties  dialog
box. In the  Print Properties  dialog box, click the  Services tab, and then click
Service this device .
The Printer Toolbox  appears.
3. Click the  Device Services  tab.
4. Click  Clean...

7.Clean only the copper-colored contacts. Allow the print cartridges to dry for
approximately ten minutes.
1Copper-colored contacts
2Ink nozzles (do not clean)
8.Hold the print cartridge with the HP logo on top, and insert the print cartridge back
into the slot. Make sure you push the print cartridge in firmly until it snaps into place.
9. Repeat if necessary for the other print cartridge.
10. Gently close the print cartridge door and plug the power cord into the back of the
HP Photosmart.
To replace...

3.Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black, photo, or gray photo print cartridge, remove the print
cartridge from the slot on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black and photo print cartridges
4.Pull the print cartridge toward you out...

7.Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slo t. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black, photo, or gray photo print cartridge, slide it into the right
slot.
8. Close the print cartridge door.
If you installed a new print cartridge, the HP Photosmart prints a print cartridge
alignment...