HP Photosmart C4783 User Manual

							To clean the print cartridge contacts
1.Turn on the product and open the print cartridge door.
The print carriage moves to the far right side of the product.
2.Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
3.Lightly press down on the print cartridge to release it, and then pull it towards you
out of the slot.
NOTE:Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP Photosmart for more than 30 minutes.
4.Inspect the print cartridge contacts for ink and debris buildup.
5.Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6.Hold the print cartridge by its sides.
7.Clean only the copper-colored contacts. Allow the print cartridges to dry for
approximately ten minutes.
1Copper-colored contacts
2Ink nozzles (do not clean)
Errors 99
Solve a problem
 
						

							8.Hold the print cartridge with the HP logo on top, and insert the print cartridge back
into the slot. Make sure you push the print cartridge in firmly until it snaps into
place.
9.Repeat if necessary for the other print cartridge.
10.Gently close the print cartridge door and plug the power cord into the back of the
product.
Cause:The print cartridge contacts needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 3: Replace the print cartridge
Solution:Replace the print cartridges that are experiencing the problem. If only one
of the print cartridges is experiencing the problem, you can also remove it and print
using ink-backup mode.
NOTE:During ink-backup mode, the product can only print jobs from the
computer. You cannot initiate a print job from the control panel (such as printing
a photo from a memory card).
Cause:One or both of the print cartridges were having a problem.
Previously used genuine HP cartridge installed
Solution:Check the print quality of the current print job. If it is satisfactory, follow
the prompts on the display to continue.
Chapter 12
100 Solve a problem
Solve a problem
 
						

							HP recommends that you have an new print cartridge available, to avoid printing
delays.
NOTE:Ink levels might not be available for the indicated print cartridges.
Cause:The genuine HP ink cartridge was previously used in some other product.
Original HP ink has been depleted
Solution:Follow the prompts on the display to continue, or replace the indicated
print cartridges with genuine HP cartridges.
HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce great
results, time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using of a non-HP supply will not be
covered under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
For more information, see:
“
Replace the cartridges” on page 48
Cause:The original HP ink in the indicated print cartridges had been depleted.
General printer error
Solution:Write down the error code provided in the message, and then contact HP
support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:There was a problem with the product.
Errors 101
Solve a problem
 
						

							Chapter 12
102 Solve a problem
Solve a problem
 
						

							13 Stop the current job
To stop a current job from the product
▲Press Cancel on the control panel. If the current job does not stop, press Cancel
again.
It can take a few moments for the current job to be cancelled.
Stop the current job 103
Stop the current job
 
						

							Chapter 13
104 Stop the current job
Stop the current job
 
						

							14 Technical information
The technical specifications and international regulatory information for the HP Photosmart are
provided in this section.
For additional specifications, see the printed documentation that came with the HP Photosmart.
This section contains the following topics:
•
Notice
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Regulatory wireless statements
Notice
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission 
of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth 
in the express warranty statements accompanying such products and services. Nothing herein should be construed as 
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
© 2009 Hewlett-Packard Development Company, L.P.
Windows, Windows 2000, and Windows XP are U.S. registered trademarks of Microsoft Corporation. 
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other 
countries. 
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and 
other countries.
Specifications
Technical specifications for the HP Photosmart are provided in this section. For complete product
specifications, see the Product Data Sheet at www.hp.com/support.
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web
site at 
www.hp.com/support.
Environmental specifications
•Recommended operating temperature range: 15 ºC to 32 ºC (59 ºF to 90 ºF)
•Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
•Humidity: 20% to 80% RH non-condensing (recommended); 28 ºC maximum dewpoint
•Non-operating (Storage) temperature range: –25 ºC to 60 ºC (13 ºF to 140 ºF)
•In the presence of high electromagnetic fields, it is possible the output from the HP Photosmart
may be slightly distorted
•HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize
injected noise due to potential high electromagnetic fields
Technical information 105
Technical information
 
						

							Paper specifications
Type
Paper weightPaper tray*
Plain paper20 to 24 lb. (75 to 90 gsm)Up to 80 (20 lb. paper)
Legal paper20 to 24 lb. (75 to 90 gsm)Up to 80 (20 lb. paper)
Index cards110 lb. index max (200 gsm)Up to 30
Hagaki cards110 lb. index max (200 gsm)Up to 40
Envelopes20 to 24 lb. (75 to 90 gsm)Up to 10
5 x 7 inch (13 x 18 cm) Photo paper145 lb.
(236 gsm)Up to 30
4 x 6 inch (10 x 15 cm) Photo paper145 lb.
(236 gsm)Up to 30
8.5 x 11 inch (216 x 279 mm) Photo
paper145 lb.
(236 gsm)Up to 30
* Maximum capacity.
NOTE:For a complete list of supported media sizes, see the printer driver.
Print specifications
•Print speeds vary according to the complexity of the document
•Panorama-size printing
•Method: drop-on-demand thermal inkjet
•Language: PCL3 GUI
Scan specifications
•Image editor included
•Twain-compliant software interface
•Resolution: up to 1200 x 2400 ppi optical; 19200 ppi enhanced (software)
For more information about ppi resolution, see the scanner software.
•Color: 48-bit color, 8-bit grayscale (256 levels of gray)
•Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Copy specifications
•Digital image processing
•Maximum number of copies varies by model
•Copy speeds vary according to the complexity of the document and model
Print resolution
To find out about the printer resolution, see the printer software. For more information, see “
Viewthe print resolution” on page 30.
Cartridge yield
Visit 
www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
Design for recycling has been incorporated into this product. The number of materials has been kept Chapter 14
106 Technical information
Technical information
 
						

							to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, and
remove using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
•
Eco-Tips
•
Paper use
•
Plastics
•
Material safety data sheets
•
Recycling program
•
HP inkjet supplies recycling program
•
Power consumption
•
Disposal of waste equipment by users in private households in the European Union
•
Chemical Substances
•
Toxic and hazardous substance table
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided the
Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices.
In addition to specific features in this product, please visit the HP Eco Solutions web site for more
information on HP’s environmental initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
Your products Eco features
•Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit
Clips window where you can store, organize, or print clips you have gathered from the Web.
For more information, see “
Print a Web page” on page 29.
•Energy Savings information: To determine the ENERGY STAR® qualification status for this
product, see “
Power consumption” on page 108.
•Recycled Materials: For more information regarding recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
www.hp.com/go/msds
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions,
and partners with some of the largest electronic recycling centers throughout the world. HP
conserves resources by reselling some of its most popular products. For more information regarding
recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Environmental product stewardship program 107
Technical information
 
						

							HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
free of charge. For more information, go to the following Web site:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Power consumption
Power usage drops significantly while in Sleep mode, which saves natural resources and saves
money without affecting the high performance of this product. To determine the ENERGY STAR®
qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified
products are also listed at 
www.hp.com/go/energystar. Chapter 14
108 Technical information
Technical information