HP Photosmart C4599 User Manual

• Valuable product and troubleshooting information for common problems
• Proactive product updates, support alerts, and HP newsgrams that are available when you
register the product
3. Call HP support. Support options and availabilit y vary by product, country/region, and language.
Before you call HP support
Software programs from other companies might be  included with the HP All-in-One. If you experience
problems with any of those programs, you will re ceive the best technical assistance by calling...

•Placing a call
•
After the phone support period
Phone support period
One year of phone support is available in North Am erica, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the
following information:
•Model number (located on the label on the...

HP Quick Exchange Service (Japan)
For instructions on how to pack your product for exchange, see “Pack the HP All-in-One”
on page 241 .
HP Korea customer support
Prepare the product for shipment
If after contacting HP support or returning to t he point of purchase you are requested to send the
product in for service, make sure you remove and keep the following items before returning your
product:
Chapter 14
240 HP warranty and support
HP warranty and support
 

•The print cartridges
• The power cord, USB cable, and any other cable connected to the HP All-in-One
• Any paper loaded in the input tray
• Any originals loaded in the HP All-in-One
To remove print cartridges before shipment
1. Turn on the product and wait until the print carriage is idle and silent. If the product will not turn
on, skip this step and go to step 2.
2. Open the print cartridge door.
3. Remove the print cartridges from their slots.
NOTE: If the product does not turn on, you can unplug...

If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage c aused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping l abel on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for servic e personnel (samples of print quality problems
are helpful).
• A copy of the sales slip or other proof of  purchase to establish the warranty...

15 Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
For additional specifications, see  the printed documentation that came with the HP All-in-One.
This section contains  the following topics:
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Regulatory wireless statements
Specifications
Technical specifications for the HP All-in-One  are provided in this section. For...

TypePaper weightInput tray*Output tray†Photo tray*
(252 gsm)
* Maximum capacity.
† Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
*
NOTE: For a complete list of supported media sizes, see the printer driver.
Print specifications
•Print speeds vary according to the complexity of the document
• Panorama-size printing
• Method: drop-on-demand thermal inkjet
• Language: PCL3 GUI
Copy specifications
• Digital image...

This section contains the following topics:
•
Paper use
•
Plastics
•
Material safety data sheets
•
Recycling program
•
HP inkjet supplies recycling program
•
Energy Star® notice
•
Disposal of waste equipment by users in  private households in the European Union
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according  to international standards that enhance the ability
to identify plastics for...

Disposal of waste equipment by users in private households in the European Union
Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste 
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. T he separate collection...

Regulatory notices
The HP All-in-One meets product requirements from regulatory agencies in your country/region.
This section contains  the following topics:
•
Regulatory model identification number
•
FCC statement
•
Notice to users in Korea
•
VCCI (Class B) compliance statement for users in Japan
•
Notice to users in Japan about the power cord
•
Noise emission statement for Germany
•
Toxic and hazardous substance table
•
Declaration of conformity (European Economic Area)
•
HP Photosmart C4500...