HP Photosmart C4580 User Manual

3.Make sure the test patterns show a complete grid and the thick color lines are
complete.
• If more than a few lines in a pattern are broken, this might indicate a problem
with the nozzles. You might need to clean the print cartridges.
• If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot.
• If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the...

c. Disconnect the power cord from the back of the product.
d . Reconnect the power cord to the back of the product.
e . Press the On button to turn on the product.
2. Uninstall the soft ware completely.
NOTE:It is important that you follow the uninstall procedure carefully to
ensure you have removed the software completely from the computer, before
reinstalling it.
To uninstall the  software completely
a . On the Windows taskbar, click  Start, Settings , Control Panel , (or just
Control Panel ).
b ....

To turn off programs that run in the background
a. On the Windows taskbar, click  Start.
b . Depending on your operating syst em, do one of the following:
• In Windows Vista: In  Start Search, type MSCONFIG , and then press
Enter .
When the User Account Control dialog box appears, click  Continue.
• In Windows XP: Click  Run. When the  Run dialog box appears, type
MSCONFIG , and then press  Enter.
The  MSCONFIG  utility application appears.
c . Click the  General tab.
d . Click  Selective Startup .
e ....

5.Install the software.
To install the software
a. Insert software CD into the CD-ROM drive of the computer.
The software installation will start automatically.
NOTE: If the installation does not run automatically, from the Windows
Start  menu, click  Start Search  (or Run ). In the  Start Search  (or Run
dialog box), type  d:\setup.exe, and then press Enter. (If your CD-ROM
drive is not assigned to drive letter D, enter the appropriate drive letter.)
b . Follow the prompts on the computer screen to...

If this did not solve the issue, try the next solution.
Solution 2: Clear the print queueSolution: Restart your computer to clear the print queue.
To clear the print queue
1. Restart your computer.
2. After the computer has restarted, check the print queue.
a. Depending upon your  operating system, do one of the following:
• Windows Vista: On the  Windows taskbar, click Start, click  Control
Panel , and then click  Printers.
• Windows XP: On the  Windows taskbar, click Start, click  Control Panel ,
and...

After reconnecting the USB cable, the product should start printing the jobs in
queue.
NOTE:If you are connecting the product through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
5. If the product does not start printing  automatically, start another print job.
Cause: The USB cable needed to be disconnected.
If this did not solve the issue, try the next solution.
Solution 4: Verify th at the product is set  as the default printer
Solution: Check...

7.If the wrong driver is selected, select the correct driver from the  Driver drop-down
menu.
8. Click  OK to save your changes.
Cause: The product was not be set as the default  printer, or the wrong driver might
have been configured.
If this did not solve the issue, try the next solution.
Solution 5: Check if the printer is paused or offline
Solution: Check to make sure the product is not paused or offline.
To check if the printer is paused or offline
1. Depending upon y our operating system, do  one...

4.If there are still documents in the queue, restart the computer and try printing
again after the computer has restarted.
5. Check the print queue again to make sure it is clear, and then try to print again.
If the print queue is not clear, or if it is cl ear but jobs are still failing to print, proceed
to the next solution.
Cause: The print queue needed to be manually cleared.
If this did not solve the issue, try the next solution.
Solution 7: Stop and restart the print spooler Solution: Restart the...

c. Type a few characters of text into Notepad.
d . Click  File, and then click  Print.
4. If printing is successful from Notepad but not the software application, contact the
manufacturer of that application for support.
Cause: The software application failed or could not interface with the print driver .
Product might not be  correctly installed
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the...

1Power connection
2Power cord and adaptor
3Power outlet
2.Make sure the product is turned on.
3. If the product is not receiving electrical power, connect it to another power outlet.
4. Turn off the product and reset it by disconnecting the power cord.
5. Wait 5 seconds, and plug in the power cord.
6. Turn on the product.
7. Try to scan again.
To check the USB connection
1. Verify that the USB cable is securely plugged into the USB port on the back of
the product.
2. Make sure the other end of the USB...