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HP Photosmart C4480 User Manual

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Page 131

A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove any extra pages or lines at the end of the document
•
Solution 2: Load paper in the input tray
•
Solution 3: Check the print cartridge
Solution 1: Remove any extra pages or lines at the end of the document...

Page 132

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Cause: The protective plastic tape was only partially removed from the print
cartridge.
Ink is spraying the inside of the product when I print a photo
Solution: Make sure you load photo paper in the input tray before you print a
borderless print...

Page 133

My memory card no longer works in my digital cameraSolution: Reformat your memory card in your  camera or format your memory card
on a Windows computer by selecting the FAT format. For more information, see the
documentation that came with your digital camera.
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP formats a memory card of 8 MB or less and 64 MB or more with the FAT32 format.
Digital cameras and other products use the  FAT (FAT16 or FAT12) format and cannot...

Page 134

Solution 2: Remove the additional memory cardSolution: Remove one of the memory cards. You can use only one memory card
at a time.
For more information, see:
“
Insert a memory card” on page 49
Cause: You had inserted more than one memory card.
The product does not read the memory card
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the...

Page 135

Solution 3: Remove the additional memory cardSolution: You can insert only one memory card at a time.
If more than one memory card is inserted, the green Photo light (near the memory
card slots) will blink rapidly, and an error message will appear on the computer screen.
Remove the additional memory card to resolve the problem.
Cause: Multiple memory cards were inserted in the product.
If this did not solve the issue, try the next solution.
Solution 4: Reformat the memory card in your digital camera...

Page 136

If this did not solve the issue, try the next solution.
Solution 2: Turn on the productSolution: Turn on the product.
Cause: The product was turned off.
If this did not solve the issue, try the next solution.
Solution 3: Turn on the computer Solution: Turn on the computer
Cause: The computer was turned off.
If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer
Solution: Check the connection from the product to your computer. Verify...

Page 137

Copy troubleshooting
Use this section to solve these copy problems:
•
Nothing happens when I try to copy
•
Parts of the original do not appear or are cut off
•
Resize to Fit is not working as expected
•
The image is cropped when I make a borderless copy
•
The printout is blank
•
A borderless copy has white space around the edges
Nothing happens wh en I try to copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution...

Page 138

Cause:The original was placed incorrectly on the glass.
If this did not solve the issue, try the next solution.
Solution 3: Wait until the produc t completes the current operation
Solution: Check the On button. If it is blinking, the product is busy.
Cause: The product was busy copying or printing.
If this did not solve the issue, try the next solution.
Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other papers it does
not...

Page 139

Cause:The original was placed incorrectly on the glass.
Resize to Fit is not working as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Scan, enlarge, and then print a copy
•
Solution 2: Place the original correctly on the glass
•
Solution 3: Wipe the glass and the back of the document lid...

Page 140

Solution 3: Wipe the glass and the back of the document lidSolution: Turn off the product, unplug the power cord, and then use a soft cloth to
wipe the glass and the back of the document lid.
For more information, see:
•“
Clean the glass” on page 67
•“
Clean the lid backing” on page 68
Cause: Debris might have been stuck on the glass or on the back of the document
lid. The product interprets anything it detects on the glass as part of the image.
The image is cropped when I make a borderless copy
Try the...
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