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HP PhotoSmart A320 User Manual

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Page 41

8 HP support
•Check the HP support Web site first
•
HP support by phone
•
Warranty
•
Additional warranty options
•
Regulatory model identification number VCVRA-0707
•
Environmental statements
Check the HP support Web site first
Check the documentation that came with the printer. If you do not find the information
you need, check out the HP support Web site.
To check for online support
1.Visit the HP online support Web site at 
www.hp.com/support. HP online support is
available to all HP customers. It is...

Page 42

• Device model number (located on the label on the front of the device)
• Device serial number (located on the back or bottom of the device)
• Messages that appear when the situation occurs
• Answers to these questions:
• Has this situation happened before?
• Can you re-create it?
• Did you add any new hardware or software to your computer at about the time
that this situation began?
• Did anything else occur prior to this situation (such as a thunderstorm, device was
moved, etc.)?
After the phone...

Page 43

Warranty
A.  Extent of limited warranty
    1.  Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects 
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the 
customer.
    2.  For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not 
warrant that the operation of any product will be interrupted or error free.
    3....

Page 44

Additional warranty options
Extended service plans are available for the printer at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the services
and warranty area for information about the extended service plans.
Regulatory model identification number VCVRA-0707
For regulatory identification purposes, the product is assigned a Regulatory Model
Number. The Regulatory Model Number for the product is VCVRA-0707. This regulatory
number should not be confused...

Page 45

A Install the software
The printer comes with optional software you can install on a computer.
After using the setup instructions that came in the box with the printer to set up the printer hardware,
use the instructions in this section to install the software.
The USB cable required for printing from a computer might not be included in the box with the printer,
so you might need to purchase it separately. See “
Print from a computer” on page 13 for more
information about this cable.
Windows users
Mac...

Page 46

Appendix A
44 Install the software
 

Page 47

B Indicator lights
The indicator lights on the HP Photosmart A320 series printer tell you about the state of the printer.
The tables in this section explain some of the most common and important patterns, as follows:
•The On light tells you about the printers power state.
•The Resume light tells you about the current print job. It indicates that you need to press the
OK button after clearing an error condition.
•The Print Cartridge light tells you about the print cartridge.
•The PictBridge light tells...

Page 48

LightsStatusMeaning
The Attention light is flashing red,
and the Print Cartridge light is
flashing red.The print cartridge is missing,
damaged, incompatible, or incorrectly
inserted.
The Print Cartridge light is solid red.The print cartridge is low on ink. When
this light comes on solid red, about
20% of the ink remains in the print
cartridge. The ink will need to be
replaced soon. If you have the HP
Photosmart software installed, you
can obtain more precise ink level
information; see the electronic...

Page 49

LightsStatusMeaning
The Resume light is flashing green
and the Attention light is flashing red.There is a paper jam or other error
condition.
OR
The printer is cancelling the print job
because the sending device (camera,
computer, or other device) lost power,
or the connection to the sending
device was lost.
The Resume light is flashing green.The printer is out of paper.
Indicator lights (continued)
Indicator lights 47
 

Page 50

Appendix B
48 Indicator lights
 
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