HP PhotoSmart A320 User Manual

• If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled.
For information about proper storage and handling of photo paper, see “
Maintain
the quality of photo paper” on page 24.
• The paper may be too thin or too thick. Try using HP-designed photo paper. For
more information, see “
Choose and load paper” on page 9.
The image printed at an angle...

The paper jammed while printing.
Solution:
• If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
• If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
• Remove the paper from the input tray.
• Gently pull the jammed paper to remove it from the back of the printer.
• If you cannot grasp the edge of the jammed paper to remove it, try the following:
• Turn off the printer. Unplug the...

Print quality is poor.
Solution:
• The print cartridge may be running out of ink. Check the Print Cartridge light. If
it is solid red, it means that the print cartridge is low on ink and will need to be
replaced soon. For print cartridge replacement instructions, see “
Replace the print
cartridge” on page 15.
For more information about the indicator lights, see “
Indicator lights”
on page 45.
• You may have selected a low-resolution setting on the digital camera when you
took the picture. For better...

My Bluetooth device cannot find the printer.
Solution:
• Make sure the HP Bluetooth wireless printer adapter is plugged into the PictBridge
port on the top of the printer. The light on the adapter is on solid when the adapter
is ready to receive data, and flashes when communicating with a device.
• The Bluetooth device may be too far from the printer. Move the device closer to
the printer. The maximum recommended distance between the device with
Bluetooth wireless technology and the printer is 10 meters...

Cover open, Printer top cover is open, or Ink cover open.
Cause:The print cartridge door may be open or ajar.
Solution:Close the print cartridge door to continue printing.
Hardware error or Fatal error.
Cause:A serious error has occurred.
Solution:Turn the printer off and then on again, and then try printing your photo
again.
Ink-related error, Incorrect or missing print cartridge, Ink low, or Ink empty.
Cause:There may be no print cartridge in the printer, the print cartridge may be
incompatible, or the...

Printing cancelled or Unable to communicate with printer.
Cause:The printer may have lost power or been turned off, or the USB cable
connecting the printer to a PictBridge device or to a computer may have come loose.
Solution:Make sure that the printer is turned on and that the camera USB cable is
firmly connected to the PictBridge port on the top of the printer. You might need to
resend your print job.
Chapter 6
34 Troubleshooting
 

7 Specifications
This section lists the minimum system requirements for installing the HP Photosmart
software, and provides selected printer specifications.
System requirements
ComponentWindows MinimumMac Minimum
Operating SystemMicrosoft® Windows Vista,
XP Home, XP Professional, or x64
EditionMac OS X v10.3.9 or greater
Processor•Microsoft Windows Vista: A
modern 800 MHz 32-bit (x86)
or 64-bit (x64) processor (1
GHz or higher recommended)
•Microsoft Windows
XP Home & XP
Professional: Any Intel
®...

Printer specifications
CategorySpecifications
ConnectivityUSB 2.0 high-speed: Using the port on the back of the printer to
connect the required cable, a USB Type A male to Type B 5-pin
male, that is no more than 10 feet long
PictBridge: Using the top PictBridge port to connect the required
cable, a USB Type A male to Type B 5-pin male, that is no more
than 10 feet long
Bluetooth: Using the optional Bluetooth wireless printer adapter,
model bt450
Image File FormatsJPEG Baseline
MarginsBorderless printing:...

CategorySpecifications
Power Supply Model
NumberHP Part # 0957–2121 (North America), 100-240 Vac (±10%)
50/60 Hz (±3 Hz)
HP Part # 0957–2120 (Rest of world), 100-240 Vac (±10%) 50/60 Hz
(±3 Hz)
Print CartridgeHP 110 Tri-color Inkjet print cartridge
USB 2.0 High-speed
SupportMicrosoft® Windows XP Home, XP Professional, or x64 Edition
Mac OS X 10.3.9 or greater
HP recommends that the USB cable be less than 3 meters (10 feet)
in length
For connection to PC: USB 2.0 high speed cable Type A male to
Type B...

Chapter 7
38 Specifications