HP Photosmart 5520 User Manual

							For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with
the product.
Tips for working with cartridges
Use the following tips to work with cartridges:
•Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the cartridges reduces ink
evaporation.
•Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for
each slot. Make sure all cartridges snap down into place.
•After you insert new cartridges, align the printer for best print quality. See Align printer on page 27 for more
information.
•Make sure the printhead is clean. See Clean printhead automatically on page 25 for more information.
•When you receive a low ink alert message, consider getting replacement cartridges This avoids possible
printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. See
Replace the cartridges on page 26 for more information.
•If you receive a carriage stalled error, try clearing carriage jam. See Clear carriage jam on page 39 for more
information.
Tips for working with cartridges 29
Work with cartridges 
						

							Chapter 7
30 Work with cartridges
Work with cartridges 
						

							8 Connectivity
•Add the HP Photosmart to a network
•Connect wirelessly to the printer without a router
•Change from a USB connection to a wireless network
•Connect a new printer
•Change network settings
•Tips for setting up and using a networked printer
•Advanced printer management tools (for networked printers)
Add the HP Photosmart to a network
• WiFi Protected Setup (WPS) on page 31
• Wireless with a router (infrastructure network) on page 32
WiFi Protected Setup (WPS)
To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS), you will need the
following:
❑A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE:802.11n will only support 2.4Ghz.
❑A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP Photosmart on.
To connect the HP Photosmart using WiFi Protected Setup (WPS)
▲Do one of the following:
Use Push Button Configuration (PBC) method
a. Select setup method. Make sure your WPS-enabled wireless router supports PBC method.
❑From the Home screen, touch the Wireless icon, and then touch Settings.
❑Touch the down arrow to scroll through the options. Touch WiFi Protected Setup.
❑Touch Push Button Setup.
b. Set up wireless connection.
❑Turn on wireless radio if it is off.
❑Touch Start.
❑Press and hold the button on WPS-enabled router or other networking device for three seconds to
activate WPS.
NOTE:The product begins a timer for approximately two minutes in which the corresponding
button on the networking device needs to be pressed.
❑Touch OK.
c. Install software.
Connectivity 31
Connectivity 
						

							Use PIN method
a. Select setup method. Make sure your WPS-enabled wireless router supports PIN method.
❑From the Home screen, touch the Wireless icon, and then touch Settings.
❑Touch the down arrow to scroll through the options. Touch WiFi Protected Setup.
❑Touch PIN Setup.
b. Set up wireless connection.
❑Touch Start.
❑Turn on wireless radio if it is off.
NOTE:The product begins a timer for approximately five minutes in which the PIN needs to be
entered on the networking device.
❑Touch OK.
c. Install software.
Related topics
• Tips for setting up and using a networked printer on page 34
Wireless with a router (infrastructure network)
To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you will need the following:
❑A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE:802.11n will only support 2.4Ghz.
❑A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP Photosmart on.
❑Broadband Internet access (recommended) such as cable or DSL.
If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you
use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).
❑Network name (SSID).
❑WEP key or WPA Passphrase (if needed).
To connect the product with the Wireless Setup Wizard
1.Write down your network name (SSID) and WEP key or WPA passphrase.
2.Start Wireless Setup Wizard.
a. From the Home screen, touch the Wireless icon, and then touch Settings.
b. Touch Wireless Setup Wizard.
3.Connect to wireless network.
▲Select your network from the list of detected networks.
4.Follow prompts.
5.Install software.
Related topics
• Tips for setting up and using a networked printer on page 34
Connect wirelessly to the printer without a router
Wireless Direct allows your Wi-Fi devices (for example: computers or smartphones) to connect to your printer
directly through Wi-Fi, using the process you currently use to connect your Wi-Fi device to new wireless networks
and hotspots. You can print directly to the printer wirelessly with the Wireless Direct connection.
Chapter 8
32 Connectivity
Connectivity 
						

							To connect wirelessly to the printer without a router
1.Turn on Wireless Direct from the control panel:
a. From the Home screen, touch the Wireless icon.
b. If Wireless Direct displays Off, touch Settings.
c. Touch Wireless Direct, touch On (No Security) or On (With Security).
NOTE:If you turn on security, only users with the password will be able to print wirelessly to the
printer. If you turn off security, anyone with a Wi-Fi device within Wi-Fi range of the printer will be able
to connect to the printer.
2.Locate the Wireless Direct name and password if you have Wireless Direct security on:
a. From the Home screen, touch the Wireless icon, touch Settings, and then touch Wireless Direct.
b. Touch Display Name to display the Wireless Direct name.
c. Touch Display Password to display the Wireless Direct password.
3.From your wireless computer or mobile device, turn on the Wi-Fi radio, search for and connect to the Wireless
Direct name (for example: HP-print-xx-Photosmart-5520).
If you have Wireless Direct security on, enter the Wireless Direct password when prompted.
NOTE: 1You cannot access the Internet through the Wireless Direct connection.
NOTE: 2The Wireless Direct connection is available even if the printer is also connected to a wireless home
network.
NOTE: 3All functionality that is available on your wireless home network, such as printing, scanning, printer
maintenance, etc., is also available when a computer, with the printer software installed, is connected to the
printer with Wireless Direct. Some functionality may not be supported if the printer has a simultaneous
wireless connection to your home network and Wireless Direct.
Change from a USB connection to a wireless network
If you first setup your printer and installed the software with a USB cable, directly connecting the printer to your
computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network
that includes a wireless router or access point.
NOTE:802.11n will only support 2.4Ghz.
To change from a USB connection to a wireless network
▲Do one of the following according to your operating system.
On Windows:
a.From the Start menu on your computer, click All Programs, and then click HP.
b. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Convert a USB
connected printer to wireless.
c. Follow the instructions on the screen.
On Mac:
a. From the Home screen, touch the Wireless icon, and then touch Settings.
b. Follow the instructions on the screen to connect the printer.
c.Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change from a USB connection to a wireless network 33
Connectivity 
						

							Connect a new printer
To connect a new printer from the printer software
If you havent finished connecting the printer to your computer, you need to connect it from the printer software. If
you want to connect another new printer of the same model to your computer, you dont need to install the printer
software once again.
▲Do one of the following according to your operating system.
On Windows:
a.From the Start menu on your computer, click All Programs, and then click HP.
b. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Connect a new
printer
c. Follow the instructions on the screen.
On Mac:
a. From the Home screen, touch the Wireless icon, and then touch Settings.
b. Follow the instructions on the screen to connect the printer.
c.Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change network settings
If you want to change the wireless settings that you previously configured to a network, you need to run the
Wireless Setup Wizard from the printer display.
To run Wireless Setup Wizard to change network settings
1.From the Home screen, touch the Wireless icon, and then touch Settings.
2.Touch Wireless Setup Wizard.
3.Follow the instructions on the screen to change the network settings.
Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
•When setting up the wireless networked printer, make sure your wireless router is powered on. The printer
searches for wireless routers, then lists the detected network names on the display.
•To verify the wireless connection, touch the Wireless button on the control panel. If it shows Wireless Off,
touch Turn On.
•If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN
before you can access any other device on your network, including the printer.
•Learn more about configuring your network and the printer for wireless printing. Click here to go online for
more information.
•Learn how to find your network security settings. Click here to go online for more information.
•Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go
online for more information.
•Learn how to change from a USB to wireless connection. Click here to go online for more information.
•Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
more information.
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34 Connectivity
Connectivity 
						

							Advanced printer management tools (for networked
printers)
When the printer is connected to a network, you can use the embedded Web server to view status information,
change settings, and manage the printer from your computer.
NOTE:To view or change some settings, you might need a password.
You can open and use the embedded Web server without being connected to the Internet. However, some
features are not available.
•Open the embedded Web server
•About cookies
Open the embedded Web server
NOTE:The printer must be on a network and must have an IP address. The IP address for the printer can
be found by touching the Wireless button on the control panel or by printing a network configuration page.
In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the
printer.
For example, if the IP address is 192.168.0.12, type the following address into a Web browser such as Internet
Explorer: http://192.168.0.12.
About cookies
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when you are
browsing. These files let the EWS recognize your computer the next time you visit. For example, if you have
configured the EWS language, a cookie helps remember which language you have selected so that the next time
you access the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of
each session (such as the cookie that stores the selected language), others (such as the cookie that stores
customer-specific preferences) are stored on the computer until you clear them manually.
You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is
offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove
unwanted cookies.
NOTE:Depending on your printer, if you disable cookies, you also disable one or more of the following
features:
•Starting where you left the application (especially useful when using setup wizards).
•Remembering the EWS browser language setting.
•Personalizing the EWS Home page.
For information about how to change your privacy and cookie settings and how to view or delete cookies, see the
documentation available with your Web browser.
Advanced printer management tools (for networked printers) 35
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							Chapter 8
36 Connectivity
Connectivity 
						

							9 Solve a problem
•Get more help
•Register your printer
•Clear paper jam
•Solve print problem
•Solve copy and scan problem
•Solve networking problem
•HP support by phone
Get more help
You can find more information and help about your HP Photosmart by entering a keyword in the Search field in
the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.
 Click here to go online for more information.
Register your printer
By taking just a few minutes to register your printer, you can enjoy quicker service, more efficient support, and
product support alerts. If you did not register your printer while installing the software, you can register now at
http://www.register.hp.com.
Clear paper jam
Clear a paper jam from the paper tray.
To clear a paper jam from the paper tray
1.Open the cartridge access door.
2.Open the paper path cover.
Solve a problem 37
Solve a problem 
						

							3.Remove the jammed paper from the rear roller.
4.Close the paper path cover.
5.Close the cartridge access door.
6.Try printing again.
Clear a paper jam from the duplexer.
To clear a paper jam from the duplexer
1.Open the cartridge access door.
2.Open the paper path cover.
Chapter 9
38 Solve a problem
Solve a problem