HP Pavilion Dv6 6c00 Quad Edition Entertainment Notebook Pc Series Manual
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b.Gently press the cover (2) down, applying pressure to both the left and right edges of the cover, until it snaps into place. 10.Replace the battery. 11.Turn the computer right-side up, and then reconnect external power and external devices. 12.Turn on the computer. Adding or replacing memory modules 71
11 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE:Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE:Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE:Some features listed in this chapter may not be available on your computer. Computer risk Security feature Unauthorized use of the computer ●QuickLock (select models only) ●Power-on password ●Fingerprint reader Computer viruses Antivirus software Unauthorized access to data ●Firewall software ●Windows updates ●File encryption Unauthorized access to Setup Utility (BIOS) settings and other system identification informationAdministrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot (used with an optional security cable) Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility (BIOS) that is preinstalled on the computer. 72 Chapter 11 Security
NOTE:To reduce the risk of being locked out of the computer, record each password and store it in a secure place. You can use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. You can also use the same password for more than one Setup Utility (BIOS) feature. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Function Administrator password Protects administrator-level access to computer contents. NOTE:This password cannot be used to access Setup Utility (BIOS) contents. User password Protects access to a Windows user account. It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation. QuickLock (select models only) Protects your information by displaying the operating system Log On window. While the Log On window is displayed, the computer cannot be accessed until a Windows user password or a Windows administrator password is entered. After you set a user or administrator password, follow these steps: 1.Initiate QuickLock. 2.Exit QuickLock by entering your Windows user or administrator password. Setting passwords in Setup Utility (BIOS) Password Function Administrator password* ●Protects access to Setup Utility (BIOS). ●After this password is set, it must be entered each time you access Setup Utility (BIOS). CAUTION:If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE:The administrator password can be used in place of the power-on password. NOTE:Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. NOTE:If you enter the power-on password at the first password check before the “Press the ESC key for Startup Menu” message is displayed, you must enter the administrator password to access Setup Utility (BIOS). Using passwords 73
Password Function Power-on password* ●Protects access to the computer contents. ●After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION:If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation. NOTE:The administrator password can be used in place of the power-on password. NOTE:A power-on password is not displayed as it is set, entered, changed, or deleted. *For details about each of these passwords, refer to the following topics. Managing an administrator password To set, change, or delete this password, follow these steps: 1.Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2.Use the arrow keys to select Security > Administrator Password, and then press enter. ●To set an administrator password, type your password in the Enter New Password and Confirm New Password fields, and then press enter. ●To change an administrator password, type your current password in the Enter Current Password field, type a new password in the Enter New Password and Confirm New Password fields, and then press enter. ●To delete an administrator password, type your current password in the Enter Password field, and then press enter 4 times. 3.To save your changes and exit Setup Utility (BIOS), use the arrow keys to select Exit > Exit Saving Changes. Your changes take effect when the computer restarts. Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. 74 Chapter 11 Security
Managing a power-on password To set, change, or delete this password, follow these steps: 1.Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2.Use the arrow keys to select Security > Power-On Password, and then press enter. ●To set a power-on password, type your password in the Enter New Password and Confirm New Password fields, and then press enter. ●To change a power-on password, type your current password in the Enter Current Password field, type a new password in the Enter New Password and Confirm New Password fields, and then press enter. ●To delete a power-on password, type your current password in the Enter Current Password field, and then press enter 4 times. 3.To save your changes and exit Setup Utility (BIOS), use the arrow keys to select Exit > Exit Saving Changes. Your changes take effect when the computer restarts. Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. An antivirus program may be preinstalled on your computer and may include a trial offer. It is strongly recommended that you upgrade the trial offer or purchase the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. Using antivirus software 75
There are two types of firewalls to consider: ●Host-based firewalls—Software that protects only the computer it is installed on. ●Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available. NOTE:Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing critical security updates CAUTION:Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines: ●Run Windows Update as soon as possible after you set up your computer. Use the update link at Start > All Programs > Windows Update. ●Run Windows Update monthly thereafter. ●Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE:A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE:The security cable slot on your computer may look slightly different from the illustration in this section. Refer to Getting to know your computer on page 4 for the location of the security cable slot on your computer. 1.Loop the security cable around a secured object. 2.Insert the key (1) into the cable lock (2). 76 Chapter 11 Security
3.Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4.Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon. Refer to the fingerprint software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password. Refer to Getting to know your computer on page 4 for the location of the fingerprint reader on your computer. Using the fingerprint reader (select models only) 77
12 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ●Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ●Backing up your information ●Recovering a program or driver 78 Chapter 12 Backup and recovery
Restoring the system If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive to restore your system to its factory image. Ideally, you have already used HP Recovery Manager to create these tools immediately after software setup. For issues other than hard drive failure, you can restore your system by using the HP Recovery partition (select models only), rather than by using recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. CAUTION:HP Recovery Manager (partition or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually. Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time. NOTE:HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these recovery tools carefully, and keep them in a safe place. NOTE:If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub. Guidelines: ●Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. NOTE:Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software. ●The computer must be connected to AC power during this process. ●Only one set of recovery discs or one recovery flash drive can be created per computer. NOTE:If you are creating recovery discs, number each disc before inserting it into the optical drive. ●If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process. To create a set of recovery discs or a recovery flash drive: 1.Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2.Follow the on-screen instructions. Restoring the system 79
Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE:A system restore must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues. Note the following when performing a system restore: ●You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ●Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager to restore your system. ●HP Recovery Manager restores only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturers Web site or reinstall the software from the disc provided by the manufacturer. Using the dedicated recovery partition (select models only) When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during this process. To restore the computer from the recovery partition, follow these steps: 1.Access HP Recovery Manager in either of the following ways: ●Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Manager. – or – ●Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen. 2.Click System Recovery in the HP Recovery Manager window. 3.Follow the on-screen instructions. 80 Chapter 12 Backup and recovery