HP Pavilion Dv6 6c00 Quad Edition Entertainment Notebook Pc Series Manual

							Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
●The computer does not turn on.
●The display does not turn on.
●The power lights are off.
To test the AC adapter:
1.Shut down the computer.
2.Remove the battery from the computer.
3.Connect the AC adapter to the computer, and then plug it into an AC outlet.
4.Turn on the computer.
●If the power lights turn on, the AC adapter is working properly.
●If the power lights remain off, check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.
●If the connections are secure and the power lights remain off, the AC adapter is not
functioning and should be replaced.
Contact customer support for information on obtaining a replacement AC power adapter.
Using external AC power 51 
						

							8 External cards and devices
Using Digital Media Slot cards (select models only)
Optional digital cards provide secure data storage and convenient data sharing. These cards are
often used with digital media–equipped cameras and PDAs as well as with other computers.
To determine the digital card formats that are supported on your computer, refer to 
Front on page 9.
Inserting a digital card
CAUTION:To reduce the risk of damage to the digital card connectors, use minimal force to insert
a digital card.
1.Hold the card label-side up, with the connectors facing the computer.
2.Insert the card into the Digital Media Slot, and then press in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be
displayed.
52 Chapter 8   External cards and devices 
						

							Removing a digital card
CAUTION:To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1.Save your information and close all programs associated with the digital card.
2.Click the remove hardware icon in the notification area, at the far right of the taskbar. Then
follow the on-screen instructions.
3.Press in on the card (1), and then remove it from the slot (2).
NOTE:If the card does not eject, pull the card out of the slot.
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
Some USB devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturers instructions.
These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
Your computer has 4 USB ports that support USB 1.0 and 2.0 devices.
NOTE:Depending on your computer model, your computer may be equipped with 2 USB 3.0 ports,
which connect optional USB 3.0 devices and provide enhanced USB power performance. USB 3.0
ports are also compatible with USB 1.0 and 2.0 devices.
An optional docking device or USB hub provides additional USB ports that can be used with the
computer.
Using a USB device 53 
						

							Connecting a USB device
CAUTION:To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
▲Connect the USB cable for the device to the USB port.
NOTE:The USB port on your computer may look slightly different from the illustration in this
section.
You will hear a sound when the device has been detected.
NOTE:The first time you connect a USB device, a message in the notification area lets you know
that the device is recognized by the computer.
Removing a USB device
CAUTION:To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION:To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1.To remove a USB device, save your information and close all programs associated with the
device.
2.Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.Remove the device.
54 Chapter 8   External cards and devices 
						

							Using optional external devices
NOTE:For more information about required software and drivers, or to learn which computer port to
use, refer to the manufacturers instructions.
To connect an external device to the computer:
CAUTION:To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and the AC power cord is unplugged.
1.Connect the device to the computer.
2.If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3.Turn on the device.
To disconnect an unpowered external device, turn off the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the
computer, and then unplug the AC power cord.
Using optional external drives
Removable external drives expand your options for storing and accessing information. A USB drive
can be added by connecting the drive to a USB port on the computer.
USB drives include the following types:
●1.44-megabyte diskette drive
●Hard drive module (a hard drive with an adapter attached)
●External optical drive (CD, DVD, and Blu-ray)
●MultiBay device
Using optional external devices 55 
						

							9Drives
Handling drives
CAUTION:Drives are fragile computer components that must be handled with care. Refer to the
following cautions before handling drives. Additional cautions are included with the procedures to
which they apply.
Observe these precautions:
●Before you move a computer that is connected to an external hard drive, initiate Sleep and allow
the screen to clear, or properly disconnect the external hard drive.
●Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
●Do not touch the connector pins on a removable drive or on the computer.
●Handle a drive carefully; do not drop a drive or place items on it.
●Before removing or inserting a drive, shut down the computer. If you are unsure whether the
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down
through the operating system.
●Do not use excessive force when inserting a drive into a drive bay.
●Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
●When the battery is the only source of power, be sure that the battery is sufficiently charged
before writing to media.
●Avoid exposing a drive to temperature or humidity extremes.
●Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
●Remove media from a drive before removing the drive from the drive bay, or traveling with,
shipping, or storing a drive.
●If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
●Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport
walk-through devices and security wands. Airport conveyer belts and similar security devices
that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
56 Chapter 9   Drives 
						

							Using hard drives
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter
consolidates the fragmented files and folders on the hard drive so that the system can run more
efficiently.
NOTE:It is not necessary to run Disk Defragmenter on solid-state drives.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard
drive and the number of fragmented files, Disk Defragmenter may take more than an hour to
complete. You may want to set it to run during the night or at another time when you do not need
access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any
time.
To run Disk Defragmenter:
1.Connect the computer to AC power.
2.Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
3.Click Defragment disk.
NOTE:Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1.Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2.Follow the on-screen instructions.
Using hard drives 57 
						

							Using HP 3D DriveGuard (select models only)
HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
the following conditions:
●You drop the computer.
●You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
operation.
NOTE:Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
NOTE:Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected
by HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard.
For more information, refer to the HP 3D DriveGuard software Help.
Identifying HP 3D DriveGuard status
The drive light on the computer changes color to show that a drive in the primary hard drive bay or a
drive in the secondary hard drive bay (select models only) is parked. To determine whether drives are
currently protected or whether a drive is parked, select Start > Control Panel > Hardware and
Sound > Windows Mobility Center:
●If HP 3D DriveGuard is enabled, a green check mark is superimposed over the hard drive icon.
●If HP 3D DriveGuard is disabled, a red X is superimposed over the hard drive icon.
●If the drives are parked, a yellow moon is superimposed over the hard drive icon.
The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate
updates after a change in status, you need to enable the notification area icon.
To enable the notification area icon:
1.Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
NOTE:If prompted by User Account Control, click Yes.
2.On the Icon in System Tray row, click Show.
3.Click OK.
Managing power with a parked hard drive
If HP 3D DriveGuard has parked the drive, the computer behaves in the following ways:
●The computer will not shut down.
●The computer will not initiate Sleep or Hibernation, except as described in the following Note.
NOTE:If the computer is running on battery power and reaches a critical battery level, HP 3D
DriveGuard allows the computer to initiate Hibernation.
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or
Hibernation.
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							Using HP 3D DriveGuard software
The HP 3D DriveGuard software can be enabled or disabled by an Administrator.
NOTE:Depending on your user privileges, you may be unable to enable or disable HP 3D
DriveGuard. Privileges for non-Administrator users can be changed by members of an Administrator
group.
To open the software and change settings, follow these steps:
1.In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window.
– or –
Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
NOTE:If prompted by User Account Control, click Yes.
2.Click the appropriate button to change settings.
3.Click OK.
Using hard drives 59 
						

							Adding or replacing a hard drive
CAUTION:To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.Turn the computer upside down on a flat surface.
5.Remove the battery from the computer.
NOTE:For more information, refer to Inserting or removing the battery on page 41.
6.Slide the battery release latch (1) until the cover is released, and then lift up and remove the
cover (2).
7.Disconnect the hard drive cable (1) from the computer.
8.Remove the 4 screws (2) from the hard drive.
60 Chapter 9   Drives