HP OfficeJet Pro K850dn User Manual

							HP Officejet Pro K850 Series
User Guide
 
						

							HP Officejet Pro K850/K850dn Color Printer
User Guide
 
						

							Copyright Information
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 5/2005
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.Acknowledgements
Microsoft
®, Windows®, Windows NT®, and
MS-DOS® are U.S. registered trademarks
of Microsoft Corporation.
Novell
® and NetWare® are registered
trademarks of Novell Corporation.
Adobe
® and Acrobat® are registered
trademarks of Adobe Systems Incorporate.
Pentium
® is a registered trademark of Intel
Corporation.Safety Information
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
1. Read and understand all instructions in
the documentation that comes with the
printer.
2. Use only a grounded electrical outlet
when connecting this product to a power
source. If you do not know whether the
outlet is grounded, check with a qualified
electrician.
3. Observe all warnings and instructions
marked on the product.
4. Unplug this product from wall outlets
before cleaning.
5. Do not install or use this product near
water, or when you are wet.
6. Install the product securely on a stable
surface.
7. Install the product in a protected location
where no one can step on or trip over the
line cord, and the line cord cannot be
damaged.
8. If the product does not operate normally,
see 
Maintaining and troubleshooting.
9. There are no user-serviceable parts
inside. Refer servicing to qualified service
personnel.
 
						

							Table of contents
1  Getting started
Finding other resources for the product .................................................................................................2
Accessibility.............................................................................................................................................4
Understanding the printer parts...............................................................................................................5
Front view................................................................................................................................5
Control panel...........................................................................................................................5
Back view................................................................................................................................6
Installing other software ..........................................................................................................................8
2  Installing accessories
Installing the automatic two-sided printing accessory...........................................................................10
3  Using the printer
Selecting print media.............................................................................................................................12
Tips for selecting and using print media...............................................................................12
Understanding specifications for supported media..............................................................13
Setting minimum margins.....................................................................................................20
Loading media.......................................................................................................................................21
Loading small media..............................................................................................................................23
Changing print settings..........................................................................................................................25
Canceling a print job..............................................................................................................................26
Printing with the front or rear manual feed slot.....................................................................................27
Changing the software settings............................................................................................27
Loading the front manual feed slot.......................................................................................27
Loading the rear manual feed slot........................................................................................28
Printing on both sides (duplexing).........................................................................................................30
Guidelines for duplexing.......................................................................................................30
Duplexing (Windows)............................................................................................................30
Duplexing (Mac OS)..............................................................................................................31
Printing on special and custom-size media...........................................................................................32
4  Configuring and managing the printer
Managing the printer..............................................................................................................................34
Overview of printer management tasks................................................................................34
Monitor the printer.................................................................................................................35
Administer the printer............................................................................................................36
Configure network options....................................................................................................37
Overview of printer management tools.................................................................................38
Toolbox (Windows)..............................................................................................38
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							HP Printer Utility (Mac OS)..................................................................................39
Embedded Web server (EWS).............................................................................40
HP Web Jetadmin software.................................................................................41
myPrintMileage....................................................................................................41
HP Instant Support...............................................................................................42
HP Network Printer Setup Utility (Mac OS).........................................................44
HP Deskjet Control Panel (HP DJCP).................................................................44
Understanding and printing the configuration page..............................................................................45
Understanding a configuration page.....................................................................................45
Printing a configuration page................................................................................................47
Configuring the printer (Windows) ........................................................................................................48
Direct connection .................................................................................................................48
Network connection..............................................................................................................50
Configuring the printer (Mac OS) .........................................................................................................53
Installing the software for network or direct connection.......................................................53
Sharing the printer on a locally shared network...................................................................53
Uninstalling the printer software............................................................................................................55
Uninstalling the printer software (Windows).........................................................................55
Uninstalling the printer software (Mac OS)...........................................................................55
5  Maintaining and troubleshooting
Replacing the ink cartridges..................................................................................................................58
Maintaining the printheads....................................................................................................................60
To check printhead health....................................................................................................60
To align the printheads.........................................................................................................60
To clean printheads automatically........................................................................................61
To clean the printhead contacts manually............................................................................62
Replacing the printheads.......................................................................................................................66
Diagnosing the print quality...................................................................................................................71
Testing the paper feed...........................................................................................................................72
Testing media skew...............................................................................................................................73
Calibrating the color...............................................................................................................................74
Troubleshooting.....................................................................................................................................75
Troubleshooting tips and resources.....................................................................................75
General troubleshooting tips.................................................................................................75
Resolving printing problems.................................................................................................76
Poor print quality and unexpected printouts.........................................................................79
Resolving paper-feed problems............................................................................................83
Embedded Web server (EWS) cannot be opened...............................................................84
Troubleshooting installation issues.......................................................................................85
Clearing jams........................................................................................................................86
6  HP supplies and accessories
Ordering printing supplies online...........................................................................................................92
System requirements for ordering printing supplies.............................................................92
To order printing supplies.....................................................................................................92
Accessories...........................................................................................................................................93
Accessories and cables........................................................................................................93
Print servers..........................................................................................................................93
Supplies.................................................................................................................................................94
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							Ink supplies...........................................................................................................................94
HP media..............................................................................................................................94
7  Support and warranty
Obtaining electronic support..................................................................................................................96
Obtaining HP telephone support...........................................................................................................97
Before you call......................................................................................................................97
HP Total Care phone numbers.............................................................................................97
Hewlett-Packard limited warranty statement.......................................................................................101
8  Printer lights reference
9  Printer specifications
Physical specifications.........................................................................................................................112
Product features and capacities..........................................................................................................113
Processor and memory specifications.................................................................................................114
Operating system and network protocol specifications.......................................................................115
Functional specifications.....................................................................................................................118
Environmental specifications...............................................................................................................120
Electrical specifications.......................................................................................................................121
10  Regulatory information
FCC statement.....................................................................................................................................124
EMI statement (Korea) .......................................................................................................................125
VCCI statement (Japan) .....................................................................................................................126
Regulatory model number...................................................................................................................127
Power cord statement..........................................................................................................................128
Declaration of conformity.....................................................................................................................129
Environmental sustainability program.................................................................................................130
Reduction and elimination..................................................................................................130
Power consumption............................................................................................................130
Material safety data sheets.................................................................................................130
Recycling............................................................................................................................131
Index....................................................................................................................................................................133
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							viENWW
 
						

							1 Getting started
Thank you for buying the printer. This guide provides details about how to use the printer and to
resolve printer and printing problems.
ENWW1
 
						

							Finding other resources for the product
You can obtain product information and further troubleshooting resources that are not included in this
guide from the following resources:
ResourceDescriptionLocation
Setup posterProvides illustrated setup information.A printed version of this document is
provided with the printer.
Getting started guideProvides instructions for setting up the
printer and information about the
warranty and safety issues.Included as a printed guide in the box
with the printer. Also, an electronic
version is available at 
www.hp.com/support/officejetprok850.
Readme file and release notesProvide late-breaking information and
troubleshooting tips.Included on the Starter CD.
Printer-driver onscreen Help (Windows)Provides an explanation of the features
in the printer driver.Available from the printer driver.
Toolbox (Microsoft® Windows®)Provides information about printhead
health and access to printer
maintenance services. See 
Toolbox
(Windows).
Available if you choose an installation
option that includes the Toolbox.
HP Printer Utility (Mac OS) The HP Printer Utility contains tools to
configure print settings, calibrate the
printer, clean the printheads, print
configuration and test pages, order
supplies online, and find support
information from the website. You can
also configure settings for wireless
printing. See 
HP Printer Utility (Mac OS).
The HP Printer Utility is normally
installed with the printer software.
Embedded Web server (network
connection)Allows you to view status information,
change settings, and manage the
printer from any computer on the
network. See 
Embedded Web server(EWS).
Available through any standard Web
browser.
Control panelProvides status, error, and warning
information about printer operation.See Printer lights reference.
HP Instant SupportHelps you quickly identify, diagnose,
and resolve printing problems. See HP
Instant Support.
Available through any standard Web
browser or through the Toolbox
(Windows), embedded Web server, or
HP Printer Utility (Mac OS).
Configuration page Provides information about the printer
hardware (such as the firmware
version and model number), printer
settings, and accessories that are
installed. If the printer is connected to a
network, an additional network
configuration page is available.See Understanding and printing the
configuration page.
2 Chapter 1   Getting started ENWW