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HP OfficeJet Pro K550dtn User Manual

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Page 101

4.Double-click the CD icon on the desktop.
5.Double-click the setup icon and follow the onscreen instructions.
6.When the Main Installation dialog box appears, select Uninstall from the drop-down list located
in the upper-left part of the dialog box.
7.Follow the onscreen instructions to remove the printer software.
ENWW Uninstalling the printer software 93
 

Page 102

94 Chapter 6   Configuring and managing the printer ENWW
 

Page 103

A
HP supplies and accessories
This section provides information on HP supplies and accessories for the printer. The information is
subject to changes, visit HP website (
www.hpshopping.com) for the latest updates. You may also
make purchase through the website.
●
Ordering printing supplies online
●
Accessories
●
Supplies
ENWW95
 

Page 104

Ordering printing supplies online
Besides the HP website, you may order printing supplies through the embedded Web server or the
Toolbox (Windows).
System requirements for ordering printing supplies
To use the Toolbox, ensure you have the following:
●Internet access
●Printer connected to your computer using a USB cable, or connected to the network
●Toolbox installed on your computer (supported for Windows only)
To use the embedded Web server, ensure you have the following:
●TCP/IP-based network...

Page 105

Accessories
HP automatic two-sided printing accessoryC8255A
350-sheet input trayC8256A
HP USB A-B (2 meters) C6518A
ENWWAccessories 97
 

Page 106

Supplies
Ink cartridges
If you live in Europe, go to 
www.hp.com/eu/hard-to-find-supplies to locate information on HP 88 ink
cartridges.
HP 88 BlackC9385A
HP 88 CyanC9386A
HP 88 MagentaC9387A
HP 88 YellowC9388A
HP 88L BlackC9396A
HP 88L CyanC9391A
HP 88L MagentaC9392A
HP 88L Yellow C9393A
Printheads
HP 88 Black and YellowC9381A
HP 88 Magenta and Cyan C9382A
HP media
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On
Paper, or HP Greeting Cards, go to 
www.hp.com....

Page 107

B
Support and warranty
The information in Maintaining and troubleshooting suggests solutions to common problems. If your
printer is not operating properly and those suggestions did not solve your problem, try using one of
the following support services to obtain assistance.
This section contains the following information:
●
Obtaining electronic support
●
Obtaining HP telephone support
●
Hewlett-Packard limited warranty statement
●
HP Inkjet Supplies - Warranty Quick Reference
ENWW99
 

Page 108

Obtaining electronic support
You can obtain support from HP from the following electronic sources:
●Web: Visit HP website (
www.hp.com/support/officejetprok550) for the latest software, product,
operating system, and support information.
●Toolbox (Windows): The Toolbox provides easy, step-by-step solutions to common printing
problems. See 
Toolbox (Windows).
●Embedded Web server: When the printer is connected to a network, you can use the printers
embedded Web server to view status information, change...

Page 109

Obtaining HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before you call
Visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or
product fixes and updates.
To assist our Customer Care Center representatives to serve you better, prepare the following
information if you need to call HP.
1.Print the configuration page of the printer. See 
Understanding the configuration page. If the
printer does not...

Page 110

Country/RegionTelephone number
Brazil0-800-709-7751
São Paolo: 55-11-4004-7751
Canada1-800-474-6836
Mississauga Area: (905) 206-4663
Central America & The Caribbeanwww.hp.com/support
Chile800-360-999
China021-3881 4518
800-810-3888
Colombia01-8000-51-4746-8368
Bogota: 571-606-9191
Costa Rica0-800-011-1046
Cyprus800 9 2649
Czech Republic810 222 222
Denmarkwww.hp.com/support
EcuadorAndinatel: 1-999-119  
800-711-2884
Pacifictel: 1-800-225-528  
800-711-2884
Egypt(02) 6910602
El Salvador800-6160...
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